Question 1
2 out of 2 points
One way that followers inflate their perceptions that leaders make a difference is
through
Selected
Answer: attribution error.
Response
Feedback: One way that followers inflate their perceptions that leaders make a
difference is through fundamental attribution error. Research has found
that (at least in Western cultures) leaders are given credit or blame for the
company's success or failure because employees do not readily see the
external forces that also influence these events. Leaders reinforce this
belief by taking credit for organizational successes.
Question 2
2 out of 2 points
Scenario C
Gina and Chen are both managers at CPA4U, a large accounting firm. Each has a
very different management style. Gina is very outgoing and constantly checking on
her subordinates to see if there is any way she can help them to complete their
projects. She also brings in fresh flowers for the lunchroom weekly and always
remembers everyone's birthday. Chen is much more introverted and communicates
with his subordinates mainly through email, and he has his subordinates submit daily
reports on their progress toward the weekly goals he has assigned them.
Which type of leader is Chen?
Selected
Answer: task-oriented leader
Response
Feedback: Leaders are task-oriented when they assign work and clarify
responsibilities, set goals and deadlines, evaluate and provide feedback
on work quality, establish well-defined work procedures, and plan future
work activities.
Question 3
2 out of 2 points
leadership includes showing mutual trust and respect for subordinates and
having a desire to look out for their welfare.
Selected
Answer: People-oriented
Response
Feedback: Leaders with a strong people-oriented style show mutual trust and
respect for subordinates, demonstrate a genuine concern for their needs,
and have a desire to look out for their welfare.
Question 4
2 out of 2 points
Which of the following statements is most consistent with the view of
shared leadership?
, Selected
Answer: Leadership of an organization is broadly distributed rather than
assigned to one person.
Response
Feedback: Shared leadership is the view that leadership is broadly distributed rather
than assigned to one person, such that people within the team and
organization lead each other.
Question 5
2 out of 2 points
Scenario D
MoneySafe, a financial services organization, trains employees to new skills and uses
coworkers to train new employees, while providing social support in the form of
daycare facilities. MoneySafe management believes that using this system will help
replace or reduce the need to micromanage by assigning and clarifying work
responsibilities, setting goals and deadlines for employees, and establishing well-
defined work procedures.
Instead of focusing on rewards, MoneySafe could encourage employees to
reach their peak performance by emphasizing behaviors.
Selected
Answer: achievement-oriented
Response
Feedback:Achievement-oriented leadership style emphasizes behaviors that
encourage employees to reach their peak performance. The leader sets
challenging goals, expects employees to perform at their highest level,
continuously seeks improvement in employee performance, and shows a
high degree of confidence that employees will assume responsibility and
accomplish challenging goals. Achievement-oriented leadership applies
goal-setting theory as well as positive expectations in self-fulfilling
prophecy.
Question 6
2 out of 2 points
Fiedler's contingency model of leadership has made an important and lasting
contribution to the study of leadership because it
Selected
Answer: suggests that organizations need to engineer the situation to fit the
leader's preferred style.
Response
Feedback:Fiedler's contingency model argues that if leadership style is influenced by
a leader's personality, organizations should engineer the situation to fit the
leader's dominant style, rather than expecting leaders to change their
styles to fit situations.
Question 7
2 out of 2 points
According to the situational leadership theory developed by Hersey and Blanchard,
effective leaders should vary their style with the
Selected
Answer: ability and motivation of followers.