CCHI Practice Test Study Guide with Actual Study Questions with Correct Answers | Most Reviewed Questions

CCHI Practice Test Study Guide with Actual Study Questions with Correct Answers | Most Reviewed Questions 1. Community Interpreting - ANSWER A specialization that facilitates access to community resources 2. Medical Interpreting - ANSWER Interpreting for patients, their families, providers to facilitate access to healthcare 3. Communicative Autonomy - ANSWER The capacity of each party in the encounter to be responsible for and control their own communication 4. Which area of interpreting has become more professional - ANSWER Medical 5. 4 interpreting protocols - ANSWER 1. positioning 2. professional intro 3. first-person interpreting 4. turn-taking to manage flow 6. 4 elements of the professional introduction - ANSWER 1. confidential 2. all interpreted 3. speak to each other 4. pause for clarification 7. use third person interpreting when - ANSWER 1. children under 7 2. dementia, intox, psychotic 3. emergencies 8. What steps to take if provider uses 3rd person - ANSWER 1. unobtrusive position and avoid eye contact 2. clarify role 3. use a hand gesture to direct provider to client 4. interpret in 3rd person 5. mediate outside of session to explain to provider that first person promotes direct communication 9. chunking - ANSWER breaking down info into smaller parts that are easier to remember 10. Imagery - ANSWER visualizing what you hear with who did what 11. three modes of interpreting - ANSWER 1. consecutive 2. simultanious 3. sight translation 12. message transfer skills - ANSWER 1. parroting 2. paraphrasing 3. anticipate 4. message analysis 13. Eleven steps to sight translation - ANSWER 1. provider remains present 2. Assess text with CALL model to see if you should translate 3. read text from start to finish 4. Id unfamiliar words and complicated syntax 5. ask for clarification 6. consult dictionaries 7. render text from start to finish smoothly with out stopping and starting over 8. do not simplify or change text 9. decide if should continue -assess for accuracy 14. C.A.L.L. Model - ANSWER Complicated, Advanced, Legal, Long 15. If you decide not to translate - ANSWER Ask provider to explain doc and interpret explanation or ask for another staff member to explain it so that you can interpret explanation 16. Rozan Model - ANSWER Focus on the idea, follow the rules of abbreviation, linking to connect the sequence of events, document negation with a circle and line through it, underline twice for emphasis, take notes vertically, shift using vertical layout of ideas 17. Professional Identity - ANSWER the process of building a sense of self in the work place 18. language access law - ANSWER mandates language assistance to help ensure equal access to public services to prevent or reduce discrimination 19. Most important language access law in the U.S. - ANSWER title VI of the Civil Rights Act of 1964 20. Requirements to become certified - ANSWER 1. 18 years old 2. HS grad 3. Proof of language proficiency through third party tester 4.40 hr training course 21. Certificate v.s. Certification - ANSWER Certificate is the 40 hour class, Certification requires the 4 requirements 22. Certification is provided by which two agencies - ANSWER 1. CCHI and NBCMI 23. What does NBCMI stand for - ANSWER National board of certification for healthcare workers 24. What does CCHI stand for - ANSWER Certification Commission for healthcare interpreters 25. What are ethics vs standards - ANSWER Ethics-what we do Standards-how we do them 26. Ethics are defined as - ANSWER A set of principles that govern the conduct of practitioners of a profession 27. Standards of practice are defined as - ANSWER A set of formal guidelines that practitioners use that offer clear strategies and course of action to support professional conduct 28. What are the ethics that make up the code of ethics - ANSWER 1. Confidentiality 2. Accuracy 3. Impartiality 4. professional conduct 5. Transparency 6. intercultural communication 7. advocacy 8. professional boundaries 9. professional development 10. Direct communication 29. Do you interpret everything stated? - ANSWER yes 30. What three things should you do if you know the client - ANSWER 1. disclose to all parties 2. Offer to withdraw 3. decide if you can be impartial 31. Three steps to the say no module - ANSWER 1. gracious 2. offer choices 3. reason why 32. working language - ANSWER any language the interpreter works with 33. Source language - ANSWER language the interpreter interprets from 34. target language - ANSWER language you interpret in to