BUSI 174 FINAL V2 EXAM QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026
Visible diversity - Answers Surface-level diversity
Hidden diversity - Answers Deep-level diversity
Subgroups form within a team based on similarities - Answers Faultlines
Recognizing your own emotions - Answers Self-awareness
Managing your emotional reactions - Answers Self-regulation
Understanding others' emotions - Answers Empathy
Building relationships and communication - Answers Social skills
Conflict about WHAT work is done - Answers Task conflict
Conflict about HOW work is done or who does what - Answers Process conflict
Conflict based on emotions or personality - Answers Relationship conflict
Blaming people instead of situations - Answers Fundamental attribution error
Taking credit for success, blaming others for failure - Answers Self-serving bias
Judging based on one characteristic - Answers Halo effect
Group pressure to agree - Answers Groupthink
Group makes decision no one actually wants - Answers Abilene paradox
Win-lose negotiation - Answers Distributive
Win-win negotiation - Answers Integrative
Conflict style focused on winning at all costs - Answers Competing
Conflict style focused on win-win solutions - Answers Collaborating
Both sides give something up - Answers Compromising
Avoiding conflict completely - Answers Avoiding
Giving in to maintain harmony - Answers Accommodating
Team members who don't do their share - Answers Social loafers
Task conflict - Answers A team argues about the best solution to complete a project
Process conflict - Answers Two employees argue over who should be responsible for a task
Relationship conflict - Answers Two coworkers dislike each other and create tension in meetings
Fundamental attribution error - Answers A manager blames an employee's personality instead of
considering external factors
Self-serving bias - Answers A student says they failed because the teacher was unfair, not because
they didn't study
Halo effect - Answers A manager assumes an employee is incompetent based on one mistake
Groupthink - Answers A team agrees with a bad idea because no one wants to challenge the group
Abilene paradox - Answers A group makes a decision that no member actually supports privately
Faultlines - Answers A team is divided into subgroups based on age and gender
Deep-level diversity - Answers A team values differences in opinions and beliefs
Surface-level diversity - Answers A team focuses only on visible traits like appearance
Integrative negotiation - Answers A negotiation where both sides work together to create value
Distributive negotiation - Answers A negotiation where each side tries to maximize their own gain
Avoiding - Answers A team member refuses to engage in conflict and avoids discussion
Accommodating - Answers A team member gives in just to keep peace
Compromising - Answers Both parties give up something to reach agreement
Competing - Answers A team member insists on winning the argument
Collaborating - Answers A team works together to find the best solution for both sides
Social loafing - Answers A team member does not contribute but still receives credit
Complainer - Answers A team member constantly complains about everything
Bully - Answers A team member dominates conversations and interrupts others
Martyr - Answers A team member feels overworked and believes others aren't helping
Semantics - Answers A misunderstanding occurs because two team members interpret words
differently
Selective perception - Answers A team member only hears information that supports their beliefs
Hidden profile - Answers A team makes a poor decision because important information was not
shared
Reduces groupthink - Answers A team leader asks for anonymous input before making a decision
Devil's advocate - Answers A team assigns someone to challenge ideas during meetings
Benefit of conflict - Answers A team benefits from conflict by identifying problems early
Visible diversity - Answers Surface-level diversity
Hidden diversity - Answers Deep-level diversity
Subgroups form within a team based on similarities - Answers Faultlines
Recognizing your own emotions - Answers Self-awareness
Managing your emotional reactions - Answers Self-regulation
Understanding others' emotions - Answers Empathy
Building relationships and communication - Answers Social skills
Conflict about WHAT work is done - Answers Task conflict
Conflict about HOW work is done or who does what - Answers Process conflict
Conflict based on emotions or personality - Answers Relationship conflict
Blaming people instead of situations - Answers Fundamental attribution error
Taking credit for success, blaming others for failure - Answers Self-serving bias
Judging based on one characteristic - Answers Halo effect
Group pressure to agree - Answers Groupthink
Group makes decision no one actually wants - Answers Abilene paradox
Win-lose negotiation - Answers Distributive
Win-win negotiation - Answers Integrative
Conflict style focused on winning at all costs - Answers Competing
Conflict style focused on win-win solutions - Answers Collaborating
Both sides give something up - Answers Compromising
Avoiding conflict completely - Answers Avoiding
Giving in to maintain harmony - Answers Accommodating
Team members who don't do their share - Answers Social loafers
Task conflict - Answers A team argues about the best solution to complete a project
Process conflict - Answers Two employees argue over who should be responsible for a task
Relationship conflict - Answers Two coworkers dislike each other and create tension in meetings
Fundamental attribution error - Answers A manager blames an employee's personality instead of
considering external factors
Self-serving bias - Answers A student says they failed because the teacher was unfair, not because
they didn't study
Halo effect - Answers A manager assumes an employee is incompetent based on one mistake
Groupthink - Answers A team agrees with a bad idea because no one wants to challenge the group
Abilene paradox - Answers A group makes a decision that no member actually supports privately
Faultlines - Answers A team is divided into subgroups based on age and gender
Deep-level diversity - Answers A team values differences in opinions and beliefs
Surface-level diversity - Answers A team focuses only on visible traits like appearance
Integrative negotiation - Answers A negotiation where both sides work together to create value
Distributive negotiation - Answers A negotiation where each side tries to maximize their own gain
Avoiding - Answers A team member refuses to engage in conflict and avoids discussion
Accommodating - Answers A team member gives in just to keep peace
Compromising - Answers Both parties give up something to reach agreement
Competing - Answers A team member insists on winning the argument
Collaborating - Answers A team works together to find the best solution for both sides
Social loafing - Answers A team member does not contribute but still receives credit
Complainer - Answers A team member constantly complains about everything
Bully - Answers A team member dominates conversations and interrupts others
Martyr - Answers A team member feels overworked and believes others aren't helping
Semantics - Answers A misunderstanding occurs because two team members interpret words
differently
Selective perception - Answers A team member only hears information that supports their beliefs
Hidden profile - Answers A team makes a poor decision because important information was not
shared
Reduces groupthink - Answers A team leader asks for anonymous input before making a decision
Devil's advocate - Answers A team assigns someone to challenge ideas during meetings
Benefit of conflict - Answers A team benefits from conflict by identifying problems early
