WGU D351 FUNCTIONS OF HUMAN
RESOURCE MANAGEMENT 2026 EXAM
PREPARATION PACK KEY HR STRATEGY AND
WORKFORCE MANAGEMENT CONCEPTS
WITH SAMPLE QUESTIONS
◉ Compensation. Answer: The total of an employee's pay and
benefits
◉ Compensation system. Answer: Anything that an employee may
value and desire and that the employer is willing and able to offer in
exchange
◉ Compensatory damages. Answer: Monetary damages awarded by
the court that compensate the injured person for losses
◉ Compensatory selection model. Answer: Model allowing an
individual to do poorly on one test but make up for that poor grade
by doing exceptionally well on other tests
◉ Competency model. Answer: Model identifying the knowledge,
skills, and abilities (KSAs) needed to perform a particular job in the
organization
,◉ Complexity. Answer: Degree to which three types of
differentiation exist within the organization
◉ Conceptual and design skills. Answer: The ability to evaluate a
situation, identify alternatives, select a reasonable alternative, and
make a decision to implement a solution to a problem
◉ Conflict. Answer: The act of being opposed to another
◉ Construct validity. Answer: An assessment that measures a
theoretical concept or trait that is not directly observable
◉ Constructive discharge. Answer: When an employee is put under
such extreme pressure by management that continued employment
becomes intolerable and, as a result, the employee quits, or resigns
from the organization
◉ Content validity. Answer: An assessment of whether a test
measures knowledge or understanding of the items it is supposed to
measure
◉ Corporate social responsibility. Answer: The concept that
organizations have a duty to all societal stakeholders to operate in a
manner that takes each of their needs into account
,◉ Cost center. Answer: A division or department that brings in no
revenue or profit for the organization—running this function only
costs the organization money
◉ Creativity. Answer: A basic ability to think in unique and different
ways and apply those thought processes to existing problems
◉ Criterion-related validity. Answer: An assessment of the ability of
a test to measure some other factor related to the test
◉ Critical-incidents method. Answer: A performance appraisal
method in which a manager keeps a written record of the positive
and negative performance of employees throughout the
performance period
◉ Cybersecurity. Answer: The use of tools and processes to protect
organizational computer systems and networks
◉ Data analytics. Answer: Process of accessing large amounts of
data in order to analyze those data and gain insight into significant
trends or patterns within organizations or industries
, ◉ Defined-benefit plan. Answer: A plan providing the retiree with a
specific amount and type of benefits that will be available when the
individual retires
◉ Defined-contribution plan. Answer: A plan providing only the
amount of funds that will go into a retirement account, not what the
employee will receive upon retirement
◉ Delayering. Answer: The process of changing the company
structure to get rid of some of the vertical hierarchy (reporting
levels) in an organization
◉ Disability. Answer: A physical or mental impairment that
substantially limits one or more major life activities, a record of
having such an impairment, or being regarded as having such an
impairment
◉ Discipline. Answer: Corrective action designed to get employees
to meet standards and the code of conduct
◉ Discrimination. Answer: The act of making distinctions or
choosing one thing over another; in HR, it is making distinctions
among people
RESOURCE MANAGEMENT 2026 EXAM
PREPARATION PACK KEY HR STRATEGY AND
WORKFORCE MANAGEMENT CONCEPTS
WITH SAMPLE QUESTIONS
◉ Compensation. Answer: The total of an employee's pay and
benefits
◉ Compensation system. Answer: Anything that an employee may
value and desire and that the employer is willing and able to offer in
exchange
◉ Compensatory damages. Answer: Monetary damages awarded by
the court that compensate the injured person for losses
◉ Compensatory selection model. Answer: Model allowing an
individual to do poorly on one test but make up for that poor grade
by doing exceptionally well on other tests
◉ Competency model. Answer: Model identifying the knowledge,
skills, and abilities (KSAs) needed to perform a particular job in the
organization
,◉ Complexity. Answer: Degree to which three types of
differentiation exist within the organization
◉ Conceptual and design skills. Answer: The ability to evaluate a
situation, identify alternatives, select a reasonable alternative, and
make a decision to implement a solution to a problem
◉ Conflict. Answer: The act of being opposed to another
◉ Construct validity. Answer: An assessment that measures a
theoretical concept or trait that is not directly observable
◉ Constructive discharge. Answer: When an employee is put under
such extreme pressure by management that continued employment
becomes intolerable and, as a result, the employee quits, or resigns
from the organization
◉ Content validity. Answer: An assessment of whether a test
measures knowledge or understanding of the items it is supposed to
measure
◉ Corporate social responsibility. Answer: The concept that
organizations have a duty to all societal stakeholders to operate in a
manner that takes each of their needs into account
,◉ Cost center. Answer: A division or department that brings in no
revenue or profit for the organization—running this function only
costs the organization money
◉ Creativity. Answer: A basic ability to think in unique and different
ways and apply those thought processes to existing problems
◉ Criterion-related validity. Answer: An assessment of the ability of
a test to measure some other factor related to the test
◉ Critical-incidents method. Answer: A performance appraisal
method in which a manager keeps a written record of the positive
and negative performance of employees throughout the
performance period
◉ Cybersecurity. Answer: The use of tools and processes to protect
organizational computer systems and networks
◉ Data analytics. Answer: Process of accessing large amounts of
data in order to analyze those data and gain insight into significant
trends or patterns within organizations or industries
, ◉ Defined-benefit plan. Answer: A plan providing the retiree with a
specific amount and type of benefits that will be available when the
individual retires
◉ Defined-contribution plan. Answer: A plan providing only the
amount of funds that will go into a retirement account, not what the
employee will receive upon retirement
◉ Delayering. Answer: The process of changing the company
structure to get rid of some of the vertical hierarchy (reporting
levels) in an organization
◉ Disability. Answer: A physical or mental impairment that
substantially limits one or more major life activities, a record of
having such an impairment, or being regarded as having such an
impairment
◉ Discipline. Answer: Corrective action designed to get employees
to meet standards and the code of conduct
◉ Discrimination. Answer: The act of making distinctions or
choosing one thing over another; in HR, it is making distinctions
among people
