WITH 100% CORRECT AND VERIFIED
ANSWERS GRADED A+
Chief Information Officer (CIO) - answer-The individual in charge of the information
systems function.
Digitization - answer-The process by which content and processes become expressed
and performed in digital form.
End Users - answer-Those individuals who have direct contact with software
applications as they use them to carry out specific tasks.
Information System - answer-Formal, sociotechnical, organizational system designed to
collect, process, store, and distribute information.
Information Technology (IT) - answer-Hardware, software, and telecommunication
equipment.
IT Professionals - answer-Those employees of the firm who have significant technical
training and are primarily responsible for managing the firm's technology assets.
Manager - answer-A knowledge worker of modern business and not-for-profit
organizations who is in charge of a team, functional area, an entire organization, or a
business unit.
Polymediation - answer-The process of convergence of multiple digital devices into one.
Effectiveness - answer-The ability to achieve stated goals or objectives. Typically, a more
effective firm is one that makes better decisions and is able to carry them out
successfully.
, Efficiency - answer-The ability to limit waste and maximize the ratio of the output
produced to the inputs consumed. In other words, a firm is more efficient when it
produces more with the same amount of resources, produces the same with fewer
resources, or produces more with fewer resources.
External Environment - answer-The world outside the firm that creates influences, such
as regulation, the competitive landscape, and general business and social trends.
Firm Culture - answer-The collection of beliefs, expectations, and values shared by the
members of an organization.
Firm Strategy - answer-The manner in which the organization intends to achieve its
objectives.
IT Infrastructure - answer-The set of shared IT resources and services of the firm,
forming a firm's technological backbone, that constrains and enables opportunities for
future information systems implementations.
Organizational Structure - answer-The organizational design, reporting, and
relationships within the information system.
Process - answer-The series of steps necessary to complete an organizational activity.
Systemic Effects - answer-The notion that different components of a system are
interdependent and that change in one component affects all other components of the
system.
Business Integration - answer-The unification or creation of tight linkages among the
diverse but connected business activities carried out by individuals, groups, and
departments within an organization.