• Question 1
2 out of 2 points
Unlike self-enhancement, includes seeking feedback that is not
necessarily flattering.
Selected self-verification
Answer:
Response Unlike self-enhancement, self-verification includes seeking feedbackthat is
Feedback:
not necessarily flattering (e.g., "I'm a numbers person, not a people
person").
• Question 2
2 out of 2 points
The philosophy of positive organizational behavior states that
Selected focusing on the positive rather than negative aspects of life will
Answer:
improve organizational success and individual well-being.
Response Leaders need to develop and maintain a positive, yet realistic, expectation
Feedback:
toward all employees. Focusing on the positive rather thannegative aspects of
life will improve organizational success and individual well-being.
Communicating hope and optimism is identified as one of the critical success
factors.
• Question 3
0 out of 2 points
The area in the Johari Window refers to information that is known to
others but not to you.
Selected feedback
Answer:
Response The blind area refers to information that is known to others butnot to
Feedback:
you.
• Question 4
2 out of 2 points
The recency effect is most common when
Selected making an evaluation involving complex
Answer:
information.
Response The recency effect occurs when the most recent information dominates our
Feedback:
perceptions. This perceptual bias is most common when people are making
an evaluation involving complex information.
• Question 5
2 out of 2 points
is the process of filtering information received by our senses.
, Selected Selective attention
Answer:
Response Selective attention is the process of filtering information received byour
Feedback:
senses. It is the process of attending to some information received by our
senses and ignoring other information.
• Question 6
0 out of 2 points
You are more likely to make a(n) about someone's poor performance if you
have also observed the person performing a task poorly in the past and have observed
other employees performing the task well.
Selected fundamental attribution
Answer:
error
Response To illustrate how these three attribution rules operate, imagine a situation
Feedback:
where an employee is making poor-quality products on a particular
machine. We would probably conclude that the employeelacks skill or
motivation (an internal attribution) if the employee consistently makes
poor-quality products on this machine (high consistency), the employee
makes poor-quality products on other machines (low distinctiveness), and
other employees make good- quality products on this machine (low
consensus).
• Question 7
0 out of 2 points
Homogenization and differentiation are two activities in the process of forming andmaintaining our
Selected perceived attributes to a
Answer:
group.
Response The combination of social identity and self-enhancement leads to the
Feedback:
process of categorization, homogenization, and differentiation.
• Question 8
2 out of 2 points
Self-concept can be described by three characteristics:
Selected complexity, consistency, and clarity.
Answer:
Response An individual's self-concept can be described by three
Feedback:
characteristics: complexity, consistency, and clarity.
• Question 9
2 out of 2 points
Which of these statements about the contact hypothesis is true?
Selected Increased contact with someone tends to reduce our tendency to use