• Question 1
2 out of 2 points
Organizational behavior theories are used to
Selected adopt accurate models of workplace behavior.
Answer:
Response OB does make a difference to one's career success. OB helps us tomake
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sense of and predict the world in which we live. We use OB theories to
question our personal beliefs and assumptions and to adopt more accurate
models of workplace behavior.
• Question 2
2 out of 2 points
Scenario B
As an owner and manager of Tricky Toys, Bob Baldwin has been fascinated by all the
changes occurring and transforming the workplace. Bob is concerned about theimportant
OB trends that he can understand and take advantage of in developing and positioning his
company in the marketplace.
Bob has been interested in this trend of globalization. He should know thatglobalization
occurs when an organization
Selected increases its connectivity with people and organizations in otherparts
Answer:
of the world.
Response Globalization refers to economic, social, and cultural connectivity with
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people in other parts of the world. Globalization increases when this
connectivity is increased.
• Question 3
2 out of 2 points
ACME Software Inc. has developed a training program to make employees more aware of
how their job performance affects customers and other employees within the organization
and to inform them of the changing market conditions. This trainingprogram relates most
closely with which of the following concepts?
Selected open systems
Answer:
Response According to the open systems perspective, successful organizationsmonitor
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their environments and are able to maintain a close "fit" with those
changing conditions. It also considers how well it operates internally—that
is, how well the company transforms inputs into outputs. It explains the
interdependence of employees and departments within the organization.
• Question 4
2 out of 2 points
, Which of the following statements is true about workforce diversity?
Selected Diverse teams make better decisions.
Answer:
Response Workforce diversity offers numerous advantages to organizations.Teams
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with high informational diversity—members have differentknowledge
and skills—tend to be more creative and make better decisions in
complex situations compared to teams with less informational diversity.
• Question 5
0 out of 2 points
Mick works for a company as a financial analyst from home using information
technology. He does not work in a traditional physical workplace, rather he is
utilizing
Selected work/life balance.
Answer:
Response Work performed away from the traditional physical workplace using
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information technology is called virtual work. In this case, Mick worksfrom
home using information technology and not in a workplace.
• Question 6
2 out of 2 points
Organizational behavior knowledge is
Selected for everyone.
Answer:
Response Organizational behavior is discussed by some writers as a topic for managers.
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Effective management does depend on OB concepts and practices, but this
book pioneered the broader view that OB is valuablefor everyone who works
in and around organizations.
• Question 7
0 out of 2 points
Which perspective emphasizes the external dependence of organizations?
Selected transformation process
Answer:
Response The word "open" describes this permeable relationship, whereas closed
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systems operate without dependence on or interaction with anexternal
environment.
• Question 8
2 out of 2 points
Intellectual capital refers to the
Selected stock of knowledge that resides in an
Answer:
organization.