BLTDM DECA Online Practice Cluster Exam
UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
One of the main functions of the legal procedure is to - CORRECT ANSWER Resolve Disputes
Marsha wants to invest her savings in a business. However, she wants to protect all of her personal
assets. Which type of business ownership would be most appropriate for Marsha? - CORRECT
ANSWER Corporation
Which of the following statements regarding company policies is true: - CORRECT
ANSWER Company policies identify general company rules.
Before an individual can follow verbal directions, s/he must first be ready to - CORRECT
ANSWER Listen
What is important to do when giving verbal directions to make sure the audience understands? -
CORRECT ANSWER Ask Questions
It is most appropriate for business people to use complex, technical jargon when they are - CORRECT
ANSWER Speaking with coworkers
You have a customer on the phone who always ends up talking about his personal life for far too long.
Today, he's telling you a long story about his recent vacation. However, you have several other calls
on the line and tons of work to do. How should you handle the situation? - CORRECT
ANSWER Tell the caller you're happy to hear about his vacation, but you have to take another
call.
When participating in group discussions, it is often helpful to - CORRECT ANSWER Appoint
a leader
What should a business employee do before writing an informational message? - CORRECT
ANSWER Identify the audience
, Which of the following are characteristics of a well-written executive summary: - CORRECT
ANSWER Clear, concise, and error free.
What information should be included in the recommendations section of an analytical report? -
CORRECT ANSWER Benefits and risks.
Which of the following statements would be placed in the introductory section of a research report: -
CORRECT ANSWER The purpose of this study is to determine why sales have been
decreasing for three consecutive quarters
Alex is very skilled in building positive/client relations because he can express himself without
offending others. Alex would be described as having - CORRECT ANSWER Tact
Kate's coworker Jack is meeting with a very important German client tomorrow. Kate has been to
Germany several times, and tells Jack the German business people tend to be very formal and serious
in business situations. After learning this information, Jack now knows that he should avoid -
CORRECT ANSWER Using humor
Interpreting business policies to customers is usually easier if the business has created a _________
atmosphere - CORRECT ANSWER Friendly
Combining steel, glass, and other raw materials into a vehicle is an example of ____________ utility -
CORRECT ANSWER Form
Monica has always loved to work with preschool children. She would like to open a day care center in
her area. However, she does not have enough capital saved at this time. What business activity should
Monica address first? - CORRECT ANSWER Financial analysis
"Brain drain" occurs when - CORRECT ANSWER A country loses talented workers to better
opportunities overseas
Which of the following will foster a business's ability to adapt to changing markets: - CORRECT
ANSWER Proactive market
UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
One of the main functions of the legal procedure is to - CORRECT ANSWER Resolve Disputes
Marsha wants to invest her savings in a business. However, she wants to protect all of her personal
assets. Which type of business ownership would be most appropriate for Marsha? - CORRECT
ANSWER Corporation
Which of the following statements regarding company policies is true: - CORRECT
ANSWER Company policies identify general company rules.
Before an individual can follow verbal directions, s/he must first be ready to - CORRECT
ANSWER Listen
What is important to do when giving verbal directions to make sure the audience understands? -
CORRECT ANSWER Ask Questions
It is most appropriate for business people to use complex, technical jargon when they are - CORRECT
ANSWER Speaking with coworkers
You have a customer on the phone who always ends up talking about his personal life for far too long.
Today, he's telling you a long story about his recent vacation. However, you have several other calls
on the line and tons of work to do. How should you handle the situation? - CORRECT
ANSWER Tell the caller you're happy to hear about his vacation, but you have to take another
call.
When participating in group discussions, it is often helpful to - CORRECT ANSWER Appoint
a leader
What should a business employee do before writing an informational message? - CORRECT
ANSWER Identify the audience
, Which of the following are characteristics of a well-written executive summary: - CORRECT
ANSWER Clear, concise, and error free.
What information should be included in the recommendations section of an analytical report? -
CORRECT ANSWER Benefits and risks.
Which of the following statements would be placed in the introductory section of a research report: -
CORRECT ANSWER The purpose of this study is to determine why sales have been
decreasing for three consecutive quarters
Alex is very skilled in building positive/client relations because he can express himself without
offending others. Alex would be described as having - CORRECT ANSWER Tact
Kate's coworker Jack is meeting with a very important German client tomorrow. Kate has been to
Germany several times, and tells Jack the German business people tend to be very formal and serious
in business situations. After learning this information, Jack now knows that he should avoid -
CORRECT ANSWER Using humor
Interpreting business policies to customers is usually easier if the business has created a _________
atmosphere - CORRECT ANSWER Friendly
Combining steel, glass, and other raw materials into a vehicle is an example of ____________ utility -
CORRECT ANSWER Form
Monica has always loved to work with preschool children. She would like to open a day care center in
her area. However, she does not have enough capital saved at this time. What business activity should
Monica address first? - CORRECT ANSWER Financial analysis
"Brain drain" occurs when - CORRECT ANSWER A country loses talented workers to better
opportunities overseas
Which of the following will foster a business's ability to adapt to changing markets: - CORRECT
ANSWER Proactive market
