NUR 130 Exam 1 UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Quality of care - CORRECT ANSWER -Quality improvement is data driven (use of measure to
monitor=core function of quality improvement)
-A nurse cannot know how "good" care is unless there is a measure of the effectiveness of a care
process/outcomes of care
Outcomes of care - CORRECT ANSWER -Improving patient care requires a systematic process
of defining problems to identify potential causes and strategies to improve care
-Ability to measure care
-Measure and compare=improves care
-Compare sites: public information
Sentinel Events - CORRECT ANSWER Serious adverse event
-severe variation in standard of care
-caused by human/system error
-reaches the patient
-death or major harm
-use root cause analysis (RCA) to analyze cause of serious mistake
Reporting (characteristics) - CORRECT ANSWER -Nurses have the ethical and legal
obligation to report actual errors, near misses, and potential errors
-Sentinel events
-Eliminating the "blame/shame" patterns in healthcare organizations and systems
The Joint Commission (TJC) - CORRECT ANSWER -Develop standards for quality and safety
-Establish national patient safety goals
-Accrediting organization that evaluates healthcare organizations
Centers for Medicare and Medicaid (CMS) Services - CORRECT ANSWER -Regulate
organizations
, -Oversight for Medicare and Medicaid reimbursement
-Focus on measuring quality
-Oversee Federal healthcare organizations
Regulatory and Accrediting bodies - CORRECT ANSWER 1. Centers for Medicare and
Medicaid (CMS) Services=regulatory
2. The Joint Commission (TJC)=accrediting
Quality focus is on... - CORRECT ANSWER -Providing patients with excellent services
-Comprehensive communication
-Interprofessional teamwork
-Cultural sensitivity
Quality in health care can be.... - CORRECT ANSWER Tangible and intangible
QSEN... - CORRECT ANSWER Quality and Safety Education for Nurses
-how to measure quality of care-> ideal outcomes
Quality improvement... - CORRECT ANSWER Use of data to monitor:
-the outcomes of care processes
-improvement methods to design and test changes
Never events.. - CORRECT ANSWER -serious and costly events that should never occur in a
hospital if appropriate care is provided
-hospitals no longer get paid for these
High-value care would be... - CORRECT ANSWER low cost with a great deal of benefit and
achieves best outcomes
Care for the body... - CORRECT ANSWER -always use highest respect
-organ donation
QUESTIONS AND CORRECT ANSWERS
Quality of care - CORRECT ANSWER -Quality improvement is data driven (use of measure to
monitor=core function of quality improvement)
-A nurse cannot know how "good" care is unless there is a measure of the effectiveness of a care
process/outcomes of care
Outcomes of care - CORRECT ANSWER -Improving patient care requires a systematic process
of defining problems to identify potential causes and strategies to improve care
-Ability to measure care
-Measure and compare=improves care
-Compare sites: public information
Sentinel Events - CORRECT ANSWER Serious adverse event
-severe variation in standard of care
-caused by human/system error
-reaches the patient
-death or major harm
-use root cause analysis (RCA) to analyze cause of serious mistake
Reporting (characteristics) - CORRECT ANSWER -Nurses have the ethical and legal
obligation to report actual errors, near misses, and potential errors
-Sentinel events
-Eliminating the "blame/shame" patterns in healthcare organizations and systems
The Joint Commission (TJC) - CORRECT ANSWER -Develop standards for quality and safety
-Establish national patient safety goals
-Accrediting organization that evaluates healthcare organizations
Centers for Medicare and Medicaid (CMS) Services - CORRECT ANSWER -Regulate
organizations
, -Oversight for Medicare and Medicaid reimbursement
-Focus on measuring quality
-Oversee Federal healthcare organizations
Regulatory and Accrediting bodies - CORRECT ANSWER 1. Centers for Medicare and
Medicaid (CMS) Services=regulatory
2. The Joint Commission (TJC)=accrediting
Quality focus is on... - CORRECT ANSWER -Providing patients with excellent services
-Comprehensive communication
-Interprofessional teamwork
-Cultural sensitivity
Quality in health care can be.... - CORRECT ANSWER Tangible and intangible
QSEN... - CORRECT ANSWER Quality and Safety Education for Nurses
-how to measure quality of care-> ideal outcomes
Quality improvement... - CORRECT ANSWER Use of data to monitor:
-the outcomes of care processes
-improvement methods to design and test changes
Never events.. - CORRECT ANSWER -serious and costly events that should never occur in a
hospital if appropriate care is provided
-hospitals no longer get paid for these
High-value care would be... - CORRECT ANSWER low cost with a great deal of benefit and
achieves best outcomes
Care for the body... - CORRECT ANSWER -always use highest respect
-organ donation
