QUESTIONS AND ANSWERS |
LATEST UPDATE
Deal and Kennedy's Culture Types - ANSWER ✔✔
communication in organizations - ANSWER ✔✔- Command Function
- Relational Function
- Ambiguity-Management Function
organizational communication patterns - ANSWER ✔✔- upward
communication (employees to higher management)
- downward communication (top management to low level employees)
,- horizontal communication (between employees at the same level)
wheel communication network - ANSWER ✔✔fast, high accuracy,
low satisfaction
chain communication network - ANSWER ✔✔medium speed, high
accuracy, moderate satisfaction
all channel - ANSWER ✔✔fast speed, moderate accuracy, high
satisfaction
rumors - ANSWER ✔✔leveling, sharpening, assimilation
organizational change - ANSWER ✔✔- sensitive to subtle changes
- change can come from any level of an organization
- our communication has effects on numerous levels
good leader - ANSWER ✔✔- makes you feel safe
- communicating support
leader member exchange theory - ANSWER ✔✔- focus on
interactions between leaders and followers that shape an organizations
culture
- leaders and members have relationships
, - these relationships affect how subordinates behave and perform in
organization
leader characteristics - ANSWER ✔✔- expectations of followers
- reward behavior
- transformational leadership
- extraversion
- agreeableness
member characteristics - ANSWER ✔✔competence, agreeableness,
conscientiousness, openness, neuroticism, positive and negative affect
contextual factors - ANSWER ✔✔- work setting
- location
- cultural dimensions
communication accommodation theory - ANSWER ✔✔we adjust our
communication style when interacting with other people
convergence - ANSWER ✔✔changes to mirror interaction partners
divergence - ANSWER ✔✔changes to highlight differences
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