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1. Benchmarking: The process of measuring the performance of an
organizationagainst external standards of reference that frequently come from
similar organi-zations doing similar things.
2. Corporate Governance: The system of rules, practices and processes bywhich
a company is directed and controlled.
3. Enterprise Risk Management: A strategic discipline that supports the achieve-ment
of an organization's objectives by addressing the full spectrum of its risk and managing
the combined impact of those risks as an interrelated risk portfolio.
4. Gap Analysis: Comparison of an existing process or procedure to
recognizestandards in order to identify deficiencies or excesses in the existing
process.
5. Key performance indicator (KPI): As activity that signals the achievement
oforganizational objectives, emphasize opportunities and strategic objectives.
6. Key risk indicator (KRI): designed to manage downside risk. A measurementof
how risk and volatility relate to achieving organizational objectives,
7. PESTLE Analysis: PESTLE is an acronym for Political, Economic, Social, Tech-
nology, Legal and Environmental and identifies the categories
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, utilized
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