Vivint S.H.P Final Test – smart home and security systems study guide and exam
preparation material
When programming a DW21, which loop number is used - correct answer ✔✔1
When educating the customer on custom rules, which of the following rules can work for any
system - correct answer ✔✔Arm or disarm the system everyday at a certain time
True or False: You are permitted to program the garage door controller tilt sensor as a wireless
zone for security monitoring - correct answer ✔✔True
What is the first step of optimizing network reliability on a new install? - correct answer
✔✔Identify potential panel and device locations with the customer
True or False: in order to complete a work order in TechGenie, follow the workflow on the left
hand side of the job execution screen to ensure each tab is checked off. - correct answer
✔✔True
At which frequency do Z-Wave devices communicate? - correct answer ✔✔908 MHz
Which step should be taken in order to avoid causing home damage ? - correct answer ✔✔All of
the above
When installing multiple cameras, which should you install first - correct answer ✔✔Doorbell
camera pro
When installing a vivint thermostat, what is the very first step you must take? - correct answer
✔✔Test the existing thermostat/HVAC system
, What is the power requirement for vivint thermostat - correct answer ✔✔24V AC
When installing a DW21, what size bit should you use to drill the hole for the sensor? - correct
answer ✔✔3/4 "
Can the panel duress code be changed? - correct answer ✔✔Yes, you can show the customer
how to change it, however, you are NOT allowed to do if for them
What are the functions of PAD1 - correct answer ✔✔All of the above
Select all that apply: Which devices can function as Z-Wave repeaters and extend the range of
the network - correct answer ✔✔Smart Lock
Garage door controller
Element thermostat (with C-Wire)
Lamp module
Z-Wave repeater
Based on the thermostat wiring scenario: W W2 Y Rh Rc G, how would you program the stages
of HEAT on the element thermostat - correct answer ✔✔2
What is the maximum mounting height allowed for outdoor cameras - correct answer ✔✔11 ft
While testing the existing thermostat/HVAC, there was a 20-30 second delay before the heat
came from the vents. What is this indicate - correct answer ✔✔Gas Furnace
Based on the thermostat wiring scenario: W W2 Y Rh Rc G, what is the HVAC type - correct
answer ✔✔Conventional
preparation material
When programming a DW21, which loop number is used - correct answer ✔✔1
When educating the customer on custom rules, which of the following rules can work for any
system - correct answer ✔✔Arm or disarm the system everyday at a certain time
True or False: You are permitted to program the garage door controller tilt sensor as a wireless
zone for security monitoring - correct answer ✔✔True
What is the first step of optimizing network reliability on a new install? - correct answer
✔✔Identify potential panel and device locations with the customer
True or False: in order to complete a work order in TechGenie, follow the workflow on the left
hand side of the job execution screen to ensure each tab is checked off. - correct answer
✔✔True
At which frequency do Z-Wave devices communicate? - correct answer ✔✔908 MHz
Which step should be taken in order to avoid causing home damage ? - correct answer ✔✔All of
the above
When installing multiple cameras, which should you install first - correct answer ✔✔Doorbell
camera pro
When installing a vivint thermostat, what is the very first step you must take? - correct answer
✔✔Test the existing thermostat/HVAC system
, What is the power requirement for vivint thermostat - correct answer ✔✔24V AC
When installing a DW21, what size bit should you use to drill the hole for the sensor? - correct
answer ✔✔3/4 "
Can the panel duress code be changed? - correct answer ✔✔Yes, you can show the customer
how to change it, however, you are NOT allowed to do if for them
What are the functions of PAD1 - correct answer ✔✔All of the above
Select all that apply: Which devices can function as Z-Wave repeaters and extend the range of
the network - correct answer ✔✔Smart Lock
Garage door controller
Element thermostat (with C-Wire)
Lamp module
Z-Wave repeater
Based on the thermostat wiring scenario: W W2 Y Rh Rc G, how would you program the stages
of HEAT on the element thermostat - correct answer ✔✔2
What is the maximum mounting height allowed for outdoor cameras - correct answer ✔✔11 ft
While testing the existing thermostat/HVAC, there was a 20-30 second delay before the heat
came from the vents. What is this indicate - correct answer ✔✔Gas Furnace
Based on the thermostat wiring scenario: W W2 Y Rh Rc G, what is the HVAC type - correct
answer ✔✔Conventional
