COB 202 Exam 1
Study online at https://quizlet.com/_5fe8mj
Organizational Behavior the study of human behavior in organizations
Independent Variable presumed causes
Dependent Variable outcomes of practical value and interest
recognizing the behavior and practices that must be tai-
Contingency Thinking
lored to fit the exact nature of each situation
Evidence-Based Management making decisions on hard facts
People, groups, and institutions that are affected by and
Stakeholders thus have an interest or "stake" in an organization's per-
formance
the shared beliefs and values that influence the behavior
Organizational Culture
of organizational members
Emotional Intelligence the ability to understand and manage emotions well
in the form of relationships and networks that can be
Social Capital called upon as needed to get work done through other
people
It is the scientific study of individuals and groups in orga-
Why do researchers describe OB as an interdisciplinary
nizations, and of the performance implications of organi-
body of knowledge?
zational processes, systems, and structures
Difference between independent and dependent vari- Independent variables affect the outcomes of dependent
ables variables (like job satisfaction and absenteeism)
With contingency thinking, there is more evidence-based
In contrast to disciplines such as math or accounting,
research and no single best way to handle a situation
where there is often a definitive answer to questions, OB
seeing that contingency thinking is different for every sit-
is more reliant to contingency thinking. Explain.
uation
Organizations obtain resource inputs from the environ-
Organizations as "open systems" ment and transform them into finished goods and services
that are returned to the environment as product outputs
List an organization's key stakeholders
, COB 202 Exam 1
Study online at https://quizlet.com/_5fe8mj
1. customers
2. owners
3. employees
4. suppliers
5. regulators
6. local communities
7. future generations
An effective manager helps other people achieve both
What is an effective manager? What two key outcomes are
high performance and job satisfaction. Two key outcomes
related to managerial effectiveness?
are task performance and job satisfaction.
1. Planning- defining goals, setting performance objec-
tives, identifying actions needed to achieve them
2. Organizing- creating work structures and systems
Describe the four basic functions of management 3. Leading- instilling enthusiasm by communicating with
others, as well as maintaining good interpersonal rela-
tions
4. Controlling- ensuring that things go well by monitoring
performance
1. Technical Skills
What are the three categories of skills essential for man-
2. Human Skills
agers?
3. Conceptual Skills
the view individuals have of themselves as physical, social,
Self-Concept
spiritual, or moral beings
being aware of our own behaviors, preferences, styles,
Self-Awareness
and biases
Self-Esteem belief about one's own worth based on as an overall
Study online at https://quizlet.com/_5fe8mj
Organizational Behavior the study of human behavior in organizations
Independent Variable presumed causes
Dependent Variable outcomes of practical value and interest
recognizing the behavior and practices that must be tai-
Contingency Thinking
lored to fit the exact nature of each situation
Evidence-Based Management making decisions on hard facts
People, groups, and institutions that are affected by and
Stakeholders thus have an interest or "stake" in an organization's per-
formance
the shared beliefs and values that influence the behavior
Organizational Culture
of organizational members
Emotional Intelligence the ability to understand and manage emotions well
in the form of relationships and networks that can be
Social Capital called upon as needed to get work done through other
people
It is the scientific study of individuals and groups in orga-
Why do researchers describe OB as an interdisciplinary
nizations, and of the performance implications of organi-
body of knowledge?
zational processes, systems, and structures
Difference between independent and dependent vari- Independent variables affect the outcomes of dependent
ables variables (like job satisfaction and absenteeism)
With contingency thinking, there is more evidence-based
In contrast to disciplines such as math or accounting,
research and no single best way to handle a situation
where there is often a definitive answer to questions, OB
seeing that contingency thinking is different for every sit-
is more reliant to contingency thinking. Explain.
uation
Organizations obtain resource inputs from the environ-
Organizations as "open systems" ment and transform them into finished goods and services
that are returned to the environment as product outputs
List an organization's key stakeholders
, COB 202 Exam 1
Study online at https://quizlet.com/_5fe8mj
1. customers
2. owners
3. employees
4. suppliers
5. regulators
6. local communities
7. future generations
An effective manager helps other people achieve both
What is an effective manager? What two key outcomes are
high performance and job satisfaction. Two key outcomes
related to managerial effectiveness?
are task performance and job satisfaction.
1. Planning- defining goals, setting performance objec-
tives, identifying actions needed to achieve them
2. Organizing- creating work structures and systems
Describe the four basic functions of management 3. Leading- instilling enthusiasm by communicating with
others, as well as maintaining good interpersonal rela-
tions
4. Controlling- ensuring that things go well by monitoring
performance
1. Technical Skills
What are the three categories of skills essential for man-
2. Human Skills
agers?
3. Conceptual Skills
the view individuals have of themselves as physical, social,
Self-Concept
spiritual, or moral beings
being aware of our own behaviors, preferences, styles,
Self-Awareness
and biases
Self-Esteem belief about one's own worth based on as an overall
