MGMT 3010 Exam 1 UPDATED
QUESTIONS AND CORRECT ANSWERS
Human resource management is the responsibility of... - CORRECT ANSWER ...the Human
Resources Department, managers, and individual employees, among others
Example of a cost leader strategy? - CORRECT ANSWER Queen Average Groceries offers
products at the lowest price possible. They cut costs by keeping wages low and cutting out waste.
Their business model is based on volume of sales and they attract customers who are looking for a
bargain
Related to managing "what employees can do?" - CORRECT ANSWER Training
Relevant for managing "what employees will do?" - CORRECT ANSWER Compensation
Outsourcing - CORRECT ANSWER Hiring an external vendor rather than doing a particular
task internally
Rewards include anything... - CORRECT ANSWER ...valued by the employee
HRM influences organizational performance through its influence on what employees: - CORRECT
ANSWER -Should do
-Can do
-Will do
Organizational Culture - CORRECT ANSWER The shared norms, values, and assumptions of
organizational members
In terms to organizational outcomes productivity refers to..., while efficiency refers to... - CORRECT
ANSWER ...production per time unity/waster per product
Managing workplace ethics in a global economy is complicated because of... - CORRECT
ANSWER ...diverse values of a global workforce
, Jonas is worried about the ethical decision he has to make. He has decided that he will take the action
that will maximize benefit and minimize harm. Which ethical standard is Jonas applying? -
CORRECT ANSWER Utilitarian Standard
Liandra is applying the ethical standard that focuses on respect for the moral rights of everyone
affected by her decision. Which ethical standard is this? - CORRECT ANSWER Rights
Standard
Code of Conduct - CORRECT ANSWER Specifies expected and prohibited behavior in the
workplace, providing examples for clarity
Roger applied for a job with Zancom, Inc. During the interview process, he overheard several
employees talking about how odd it was for a man to be applying for the job. Although Roger was
qualified, he was not hired and later he learned that a female was hired for the job. If discrimination
has taken place, what is the legal term for the type of discrimination that this situation is most likely to
represent? - CORRECT ANSWER Disparate Treatment
Title VII of the Civil Rights Act of 1964 prohibits discrimination based on membership in all of the
following classes: - CORRECT ANSWER -Race
-Sex
-National Origin
The Age Discrimination in Employment Act protects people against age discrimination in the
workplace only if they are... - CORRECT ANSWER ...over the age of 40
Title VII of the Civil Rights act of 1964 - CORRECT ANSWER Employment law that covers
sexual harassment in the workplace
Example of a BFOQ (bona fide occupational qualification) - CORRECT ANSWER A bathroom
attendant for a female restroom must be female
In a promotional exam at the Southpark Police Department, the following was the distribution of
applicants and the distribution of those who passed and were subsequently promoted.
QUESTIONS AND CORRECT ANSWERS
Human resource management is the responsibility of... - CORRECT ANSWER ...the Human
Resources Department, managers, and individual employees, among others
Example of a cost leader strategy? - CORRECT ANSWER Queen Average Groceries offers
products at the lowest price possible. They cut costs by keeping wages low and cutting out waste.
Their business model is based on volume of sales and they attract customers who are looking for a
bargain
Related to managing "what employees can do?" - CORRECT ANSWER Training
Relevant for managing "what employees will do?" - CORRECT ANSWER Compensation
Outsourcing - CORRECT ANSWER Hiring an external vendor rather than doing a particular
task internally
Rewards include anything... - CORRECT ANSWER ...valued by the employee
HRM influences organizational performance through its influence on what employees: - CORRECT
ANSWER -Should do
-Can do
-Will do
Organizational Culture - CORRECT ANSWER The shared norms, values, and assumptions of
organizational members
In terms to organizational outcomes productivity refers to..., while efficiency refers to... - CORRECT
ANSWER ...production per time unity/waster per product
Managing workplace ethics in a global economy is complicated because of... - CORRECT
ANSWER ...diverse values of a global workforce
, Jonas is worried about the ethical decision he has to make. He has decided that he will take the action
that will maximize benefit and minimize harm. Which ethical standard is Jonas applying? -
CORRECT ANSWER Utilitarian Standard
Liandra is applying the ethical standard that focuses on respect for the moral rights of everyone
affected by her decision. Which ethical standard is this? - CORRECT ANSWER Rights
Standard
Code of Conduct - CORRECT ANSWER Specifies expected and prohibited behavior in the
workplace, providing examples for clarity
Roger applied for a job with Zancom, Inc. During the interview process, he overheard several
employees talking about how odd it was for a man to be applying for the job. Although Roger was
qualified, he was not hired and later he learned that a female was hired for the job. If discrimination
has taken place, what is the legal term for the type of discrimination that this situation is most likely to
represent? - CORRECT ANSWER Disparate Treatment
Title VII of the Civil Rights Act of 1964 prohibits discrimination based on membership in all of the
following classes: - CORRECT ANSWER -Race
-Sex
-National Origin
The Age Discrimination in Employment Act protects people against age discrimination in the
workplace only if they are... - CORRECT ANSWER ...over the age of 40
Title VII of the Civil Rights act of 1964 - CORRECT ANSWER Employment law that covers
sexual harassment in the workplace
Example of a BFOQ (bona fide occupational qualification) - CORRECT ANSWER A bathroom
attendant for a female restroom must be female
In a promotional exam at the Southpark Police Department, the following was the distribution of
applicants and the distribution of those who passed and were subsequently promoted.
