BUSI 240 Quiz 4
• Question 1
0 out of 2 points
When someone says, "The lightbulb just went on," they are in the stage.
Selected verification
Answer:
Response Illumination is often visually depicted as a lightbulb, but a better imagewould
Feedback:
be a flash of light or perhaps a briefly flickering candle—these bits of
inspiration are fleeting and can be quickly lost if not documented.
• Question 2
2 out of 2 points
The gap between "what is" and "what ought to be" is also called a
Selected problem.
Answer:
Response A problem is a deviation between the current and the desired
Feedback:
situation—the gap between "what is" and "what ought to be."
• Question 3
2 out of 2 points
Which of the following is true at the highest level of employee involvement?
Selected The entire decision-making process is handed over to
Answer:
employees.
Response At the highest level of employee involvement process, the entire decision-
Feedback:
making process is handed over to employees, where the original decision
maker serves only as a facilitator to guide the team'sdecision process and
keep everyone on track.
• Question 4
0 out of 2 points
Sue Kim is trying to decide which shoes to order for the next season. She has examined the
sales reports and walked the sales floor. She thinks she has a goodidea, but she still asks her
staff at the next meeting though, just to be sure. She isusing which contingency for
employee involvement in decision making?
Selected source of decision knowledge
Answer:
Response Subordinates should be involved in some level of decision making when
Feedback:
the leader lacks sufficient knowledge and subordinates have additional
information to improve decision quality. In many cases, employees are
closer to customers and production activities, so theyoften know where the
company can save money, improve product orservice quality, and realize
opportunities. This is particularly true for
, complex decisions where employees are more likely to possess
relevant information.
• Question 5
2 out of 2 points
The illumination stage in the creative process
Selected can be quickly lost if not documented.
Answer:
Response Illumination refers to bits of inspiration and can be quickly lost ifnot
Feedback:
documented.
• Question 6
2 out of 2 points
Scenario E
Selene and Rita are both engineers at a highly innovative technology company. They are
both very creative people. Selene has 15 years of engineering background, a high need for
achievement, and strong task motivation, whereas Ritaprides herself on her high openness to
experience, strong self-direction, and ability to evaluate the potential usefulness of ideas.
According to the characteristics of creative people, which areas are Selene'sstrongest?
Selected experience and persistence
Answer:
Response Creative people have persistence, which includes a higher need for
Feedback:
achievement, a strong motivation from the task itself, and a moderateor high
degree of self-esteem. Creative people also benefit from a foundation of
knowledge and experience to discover or acquire new knowledge.
• Question 7
2 out of 2 points
occurs when decision makers choose to continue an existing course ofaction
because it is the less painful option at the time.
Selected The prospect theory effect
Answer:
Response Prospect theory effect is the tendency to experience stronger negative
Feedback:
emotions when losing something of value than the positiveemotions when
gaining something of equal value.
• Question 8
2 out of 2 points
Scenario F
• Question 1
0 out of 2 points
When someone says, "The lightbulb just went on," they are in the stage.
Selected verification
Answer:
Response Illumination is often visually depicted as a lightbulb, but a better imagewould
Feedback:
be a flash of light or perhaps a briefly flickering candle—these bits of
inspiration are fleeting and can be quickly lost if not documented.
• Question 2
2 out of 2 points
The gap between "what is" and "what ought to be" is also called a
Selected problem.
Answer:
Response A problem is a deviation between the current and the desired
Feedback:
situation—the gap between "what is" and "what ought to be."
• Question 3
2 out of 2 points
Which of the following is true at the highest level of employee involvement?
Selected The entire decision-making process is handed over to
Answer:
employees.
Response At the highest level of employee involvement process, the entire decision-
Feedback:
making process is handed over to employees, where the original decision
maker serves only as a facilitator to guide the team'sdecision process and
keep everyone on track.
• Question 4
0 out of 2 points
Sue Kim is trying to decide which shoes to order for the next season. She has examined the
sales reports and walked the sales floor. She thinks she has a goodidea, but she still asks her
staff at the next meeting though, just to be sure. She isusing which contingency for
employee involvement in decision making?
Selected source of decision knowledge
Answer:
Response Subordinates should be involved in some level of decision making when
Feedback:
the leader lacks sufficient knowledge and subordinates have additional
information to improve decision quality. In many cases, employees are
closer to customers and production activities, so theyoften know where the
company can save money, improve product orservice quality, and realize
opportunities. This is particularly true for
, complex decisions where employees are more likely to possess
relevant information.
• Question 5
2 out of 2 points
The illumination stage in the creative process
Selected can be quickly lost if not documented.
Answer:
Response Illumination refers to bits of inspiration and can be quickly lost ifnot
Feedback:
documented.
• Question 6
2 out of 2 points
Scenario E
Selene and Rita are both engineers at a highly innovative technology company. They are
both very creative people. Selene has 15 years of engineering background, a high need for
achievement, and strong task motivation, whereas Ritaprides herself on her high openness to
experience, strong self-direction, and ability to evaluate the potential usefulness of ideas.
According to the characteristics of creative people, which areas are Selene'sstrongest?
Selected experience and persistence
Answer:
Response Creative people have persistence, which includes a higher need for
Feedback:
achievement, a strong motivation from the task itself, and a moderateor high
degree of self-esteem. Creative people also benefit from a foundation of
knowledge and experience to discover or acquire new knowledge.
• Question 7
2 out of 2 points
occurs when decision makers choose to continue an existing course ofaction
because it is the less painful option at the time.
Selected The prospect theory effect
Answer:
Response Prospect theory effect is the tendency to experience stronger negative
Feedback:
emotions when losing something of value than the positiveemotions when
gaining something of equal value.
• Question 8
2 out of 2 points
Scenario F
