OMGT 5373 QUALITY MANAGEMENT
MIDTERM FINAL ACTUAL EXAM NEWEST 2026
2027 COMPLETE QUESTIONS AND CORRECT
DETAILED ANSWERS FULLY VERIFIED BRAND
NEW VERSION HIGH YIELD STUDY GUIDE
ACTUAL UPDATED PRACTICE QUESTIONS
EXAM PREPARATION GRADED A+ SUCCESS
REVIEW
Which of these are traits of medieval guilds? - CORRECT ANSWERS=-Inspection
committees which recognized superior products with stamps
-Care taken of elderly and infirm members
-Quality standards
-Master/apprentice caste system
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and External
Failure), write the type of cost in the right column for the action or characteristic listed in the
left column.
test and inspection - CORRECT ANSWERS=appraisal
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With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and External
Failure), write the type of cost in the right column for the action or characteristic listed in the
left column.
returns - CORRECT ANSWERS=external failure
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and External
Failure), write the type of cost in the right column for the action or characteristic listed in the
left column.
training - CORRECT ANSWERS=prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and External
Failure), write the type of cost in the right column for the action or characteristic listed in the
left column.
periodically measuring the calibration of instruments - CORRECT ANSWERS=appraisal
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and External
Failure), write the type of cost in the right column for the action or characteristic listed in the
left column.
ensuring a design that can be manufactured - CORRECT ANSWERS=prevention
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With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and External
Failure), write the type of cost in the right column for the action or characteristic listed in the
left column.
recallls - CORRECT ANSWERS=external failure
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and External
Failure), write the type of cost in the right column for the action or characteristic listed in the
left column.
scrap - CORRECT ANSWERS=internal failure
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and External
Failure), write the type of cost in the right column for the action or characteristic listed in the
left column.
quality planning - CORRECT ANSWERS=prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal Failure, and External
Failure), write the type of cost in the right column for the action or characteristic listed in the
left column.
rework - CORRECT ANSWERS=internal failure
The concept of quality in products and services can trace its early roots back to
____________________ - CORRECT ANSWERS=medieval Europe
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The birth of the modern total quality movement in the United States came as a direct
response to the quality revolution in _____ following _________. - CORRECT
ANSWERS=Japan, World War II
Juran and Gryna identified 3 groupings of quality activities, known as the Juran Trilogy.
Which of the following items are not in the Juran Trilogy? - CORRECT ANSWERS=Quality
Management
The most widespread alternative structure to the traditional organization chart and its siloed
quality disciplines is: - CORRECT ANSWERS=CrossFunctional Organization
If quality is built into the product properly, then _____ can be greatly reduced. - CORRECT
ANSWERS=after-the-fact inspection
The US approach to quality, emphasizing not only statistics but approaches that embrace
quality in the entire organization, became known as ___________. - CORRECT
ANSWERS=Total Quality Management
Match each of the phases of the Industrial Revolution with its defining characteristic.
taylor system - CORRECT ANSWERS=Productivity emphasized over quality; inspect
quality in
Match each of the phases of the Industrial Revolution with its defining characteristic