D072 WGU Assessment Study Guide Exam with Questions and Answers – 100%
Solved
A company advertises that it uses environmentally safe practices in all business processes;
however, the chief financial officer (CFO) has blocked the adoption of many environmentally
safe practices because of the additional costs to the company. Which controversial business
practice is this company using? - ✔✔✔-Greenwashing
A leader is trying to improve staff's emotional intelligence and decides to support the use of
incident debriefs. Why did the leader decide to use this technique? - ✔✔✔-To provide feedback
to employees
A leader with high emotional intelligence is looking to capitalize on this trait while working with
social media. How would the leader do so? - ✔✔✔-Use social media as a tool to connect
multiple stakeholders
A manager decides to make an effort to preserve positive relationships even when the
interaction addresses problems of a serious nature. Which type of communication is the
manager interested in using to improve emotional intelligence? - ✔✔✔-Supportive
communication
A manager has met with each of her direct reports to understand their thoughts and feelings
about day-to-day processes. The manager now needs to clearly state those needs and problems
in order to move forward. Which step of the design process is the manager experiencing? -
✔✔✔-Define
A manager provides a bonus for some employees to influence job performance.
Which type of power is the manager using in this situation? - ✔✔✔-Reward Power
A manager recently decides to get employees involved in a new corporate social responsibility
(CSR) initiative to show that the company is dedicated to making a difference in the local
community. Which activity demonstrates an appropriate way to meet this goal? - ✔✔✔-Initiate
a community technology recycling program for old computers
, D072 WGU Assessment Study Guide Exam with Questions and Answers – 100%
Solved
A manager regularly listens to the team and encourages team innovation and contribution to
the company. Which type of leadership style is the manager displaying? - ✔✔✔-Participative
A manager was promoted to a new position the previous year but had never been fully
accepted by the staff in the department. Over time, the manager made decisions that gained
the respect of the employees and was finally accepted as the leader of the department. Which
type of power did this manager gain after a period of time in this department? - ✔✔✔-Referent
A manager was promoted to a new position the previous year but had never been fully
accepted by the staff in the department. Over time, the manager made decisions that gained
the respect of the employees and was finally accepted as the leader of the department. Which
type of power did this manager gain after a period of time in this department? - ✔✔✔-Referent
a nonlinear, iterative problem-solving strategy. In this process, data are collected and expressed
visually to understand users, challenge assumptions, redefine problems, and create innovative
solutions or strengthen weaknesses. The method consists of six phases—empathize, define,
ideate, prototype, test, and implement - ✔✔✔-Design thinking
A person that is high in sociability and friendliness is required for a sales job. Which component
of personality should be high in the ideal candidate? - ✔✔✔-Extraversion
A person's principles and standards; ones judgement of what is important in life and are
enduring. - ✔✔✔-Values
A person's standards of behavior or beliefs concerning what is acceptable and are traditionally
passed down through generations. - ✔✔✔-Morals
A production manager is told that a supplier of one of their key products has declared
bankruptcy and cannot supply the necessary material. The production manager calls other
suppliers to see if they have the necessary material to continue manufacturing these products.
Which managerial core role is being used? - ✔✔✔-Decisional
Solved
A company advertises that it uses environmentally safe practices in all business processes;
however, the chief financial officer (CFO) has blocked the adoption of many environmentally
safe practices because of the additional costs to the company. Which controversial business
practice is this company using? - ✔✔✔-Greenwashing
A leader is trying to improve staff's emotional intelligence and decides to support the use of
incident debriefs. Why did the leader decide to use this technique? - ✔✔✔-To provide feedback
to employees
A leader with high emotional intelligence is looking to capitalize on this trait while working with
social media. How would the leader do so? - ✔✔✔-Use social media as a tool to connect
multiple stakeholders
A manager decides to make an effort to preserve positive relationships even when the
interaction addresses problems of a serious nature. Which type of communication is the
manager interested in using to improve emotional intelligence? - ✔✔✔-Supportive
communication
A manager has met with each of her direct reports to understand their thoughts and feelings
about day-to-day processes. The manager now needs to clearly state those needs and problems
in order to move forward. Which step of the design process is the manager experiencing? -
✔✔✔-Define
A manager provides a bonus for some employees to influence job performance.
Which type of power is the manager using in this situation? - ✔✔✔-Reward Power
A manager recently decides to get employees involved in a new corporate social responsibility
(CSR) initiative to show that the company is dedicated to making a difference in the local
community. Which activity demonstrates an appropriate way to meet this goal? - ✔✔✔-Initiate
a community technology recycling program for old computers
, D072 WGU Assessment Study Guide Exam with Questions and Answers – 100%
Solved
A manager regularly listens to the team and encourages team innovation and contribution to
the company. Which type of leadership style is the manager displaying? - ✔✔✔-Participative
A manager was promoted to a new position the previous year but had never been fully
accepted by the staff in the department. Over time, the manager made decisions that gained
the respect of the employees and was finally accepted as the leader of the department. Which
type of power did this manager gain after a period of time in this department? - ✔✔✔-Referent
A manager was promoted to a new position the previous year but had never been fully
accepted by the staff in the department. Over time, the manager made decisions that gained
the respect of the employees and was finally accepted as the leader of the department. Which
type of power did this manager gain after a period of time in this department? - ✔✔✔-Referent
a nonlinear, iterative problem-solving strategy. In this process, data are collected and expressed
visually to understand users, challenge assumptions, redefine problems, and create innovative
solutions or strengthen weaknesses. The method consists of six phases—empathize, define,
ideate, prototype, test, and implement - ✔✔✔-Design thinking
A person that is high in sociability and friendliness is required for a sales job. Which component
of personality should be high in the ideal candidate? - ✔✔✔-Extraversion
A person's principles and standards; ones judgement of what is important in life and are
enduring. - ✔✔✔-Values
A person's standards of behavior or beliefs concerning what is acceptable and are traditionally
passed down through generations. - ✔✔✔-Morals
A production manager is told that a supplier of one of their key products has declared
bankruptcy and cannot supply the necessary material. The production manager calls other
suppliers to see if they have the necessary material to continue manufacturing these products.
Which managerial core role is being used? - ✔✔✔-Decisional
