MHA 702 CHAPTERS 19-22
QUESTIONS WITH 100% CORRECT
ANSWERS; VERIFIED; LATEST UPDATE
2026
A candidates use of social media has little or no effect on
job prospects. - correct answer- False
A hospital which has employees who are frightened by
the idea of job loss due to a rumored merger might use
Facebook to dispel the rumors. - correct answer-
True
A major objective of a union is remaining in place. -
correct answer- True
Arbitration is used to resolve problems rather than simply
stating or restating opinions. - correct answer-
True
,Arbitration may be voluntary or specified in a contract. -
correct answer- True
Arbitration uses rules of evidence and procedures that are
as formal as those that are followed in trial courts. -
correct answer- False
Arbitrators always work alone. - correct answer-
False
Arbitrators bound by precedent or rules of procedure. -
correct answer- False
Arbitrators may visit sites outside of a hearing room, seek
additional evidence, or call on expert witnesses. -
correct answer- True
Astute managers are alert for the presence of these clues:
disciplinary actions being challenged, employees
questioning managerial decisions, and employees talking
, more openly with managers. - correct answer-
False
Because they are well informed, senior managers ignore
lower levels of management when union organizing
occurs. - correct answer- False
Candidates should be rejected without providing specific
reasons. - correct answer- False
Changes in technology have greatly increased the use of
letters of inquiry. - correct answer- False
Department managers needing assistance should wait for
HR to offer help. - correct answer- False
Effective supervisors correct misinformation before
repeating it. - correct answer- True
QUESTIONS WITH 100% CORRECT
ANSWERS; VERIFIED; LATEST UPDATE
2026
A candidates use of social media has little or no effect on
job prospects. - correct answer- False
A hospital which has employees who are frightened by
the idea of job loss due to a rumored merger might use
Facebook to dispel the rumors. - correct answer-
True
A major objective of a union is remaining in place. -
correct answer- True
Arbitration is used to resolve problems rather than simply
stating or restating opinions. - correct answer-
True
,Arbitration may be voluntary or specified in a contract. -
correct answer- True
Arbitration uses rules of evidence and procedures that are
as formal as those that are followed in trial courts. -
correct answer- False
Arbitrators always work alone. - correct answer-
False
Arbitrators bound by precedent or rules of procedure. -
correct answer- False
Arbitrators may visit sites outside of a hearing room, seek
additional evidence, or call on expert witnesses. -
correct answer- True
Astute managers are alert for the presence of these clues:
disciplinary actions being challenged, employees
questioning managerial decisions, and employees talking
, more openly with managers. - correct answer-
False
Because they are well informed, senior managers ignore
lower levels of management when union organizing
occurs. - correct answer- False
Candidates should be rejected without providing specific
reasons. - correct answer- False
Changes in technology have greatly increased the use of
letters of inquiry. - correct answer- False
Department managers needing assistance should wait for
HR to offer help. - correct answer- False
Effective supervisors correct misinformation before
repeating it. - correct answer- True
