QUALIFIED MENTAL HEALTH
ASSOCIATE CERTIFICATION STUDY
GUIDE, PRACTICE QUESTIONS &
ANSWERS A+ VERIFIED LATEST
VERSION
Section 1: Multiple Choice Questions
1. What is the primary role of a Qualified Mental Health Associate
(QMHA)?
A. Prescribe psychiatric medication B. Diagnose mental illnesses independently C. Support
clients with mental health and behavioral health services D. Perform surgical procedures
Correct Answer: C
2. Which of the following is considered confidential information?
A. Client treatment records B. Public advertisements C. Hospital cafeteria menus D. Staff
schedules
Correct Answer: A
3. What should a QMHA do if a client expresses suicidal thoughts?
A. Ignore the statement B. Promise to keep it secret C. Report immediately according to
agency policy D. Leave the client alone
Correct Answer: C
, 4. Professional boundaries are important because they:
A. Create favoritism B. Protect both staff and clients C. Allow personal relationships with
clients D. Eliminate documentation requirements
Correct Answer: B
5. What is the purpose of documentation in behavioral health services?
A. Entertainment B. Personal journaling C. Recording accurate client information and
services provided D. Advertising agency services
Correct Answer: C
6. Which communication skill is most important when interacting with
clients?
A. Interrupting frequently B. Active listening C. Arguing with clients D. Giving orders
constantly
Correct Answer: B
7. A mandatory reporter must:
A. Ignore abuse concerns B. Report suspected abuse or neglect according to law and policy
C. Only report abuse with client permission D. Discuss abuse rumors publicly
Correct Answer: B
8. Trauma-informed care focuses on:
A. Punishment strategies B. Understanding the effects of trauma on behavior and recovery
C. Avoiding all communication D. Strict discipline only
Correct Answer: B