Certified Medical Administrative Assistant (CMAA) Practice
Test EXAM LATEST 2026-2027 90 QUESTIONS AND 100%
Verified ANSWERS
Which of the following conditions describes a narrowing of the spinal canal in the lumbar
spine? Spinal arthroplasty; Spinal stenosis; Spinal arthrodesis; Spinal bifida - answer>>Spinal
stenosis
A medical administrative assistant is asked to create labels for the practice's patients. Which of
the following word-processing software features should the assistant use? AutoText; Find and
replace; Mail merge; Header and footer - answer>>Mail merge
Which of the following actions should the medical administrative assistant take to ensure
patient rights? Informing patients that they own their medical records; Advising patients of
alternative procedures; Providing patients with the option to see another provider; Notifying
patients of procedures that are the least expensive - answer>>Providing patients with the
option to see another provider
Which of the following mail services is most commonly used by medical facilities? First-Class
Mail; Media Mail; Parcel Post; Second-Class Mail - answer>>First-Class Mail
A medical administrative assistant is entering laboratory charges for a patient whose results
indicate a high concentration or fat in the blood. Which of the following terms should the
assistant use to describe this condition? Hyperplasia; Hyperlipidemia; Hyperglycemia;
Hypertension - answer>>Hyperlipidemia
A medical administrative assistant is scheduling a patient for a blood draw that requires a 12-hr
fast. At which of the following times should the assistant schedule this diagnostic test?
Midafternoon; At the end of the day; Close to the lunch hour; At the beginning of the day -
answer>>At the beginning of the day
, A provider is called away from the office because of an emergency. Which of the following
actions should the medical administrative assistant take first? Refund the waiting patients'
copayments; Reschedule patients who have appointments later in the day; Offer waiting
patients options for rescheduling; Assign the waiting patients to other providers in the office. -
answer>>Offer waiting patients options for rescheduling.
When a hazard is present in a facility that is not specifically addressed by OSHA, which of the
following applies? The employer must use the guidelines from the most applicable existing
standard; The employees should purchase personal protective equipment; The employees are
covered by the general duty clause; The employer must submit a new standard for OSHA to
review. - answer>>The employees are covered by the general duty clause.
Which of the following information should the medical administrative assistant include on a
claim form? OPIM; OIG; NPI; COD - answer>>NPI
The assistant should include the National Provider Identification (NPI) number on a claim form.
A medical administrative assistant in a specialists office is scheduling an appointment for a
patient who has HMO insurance. Which of the following should the assistant obtain prior to the
specialist seeing the patient? Referral; Encounter form; Explanation of benefits (EOB);
Coordination of benefits - answer>>Referral
Which of the following actions should the medical administrative assistant take each time an
established patient checks in for an appointment? Ask the patient to complete a registration
form; Obtain verbal confirmation of demographic information; Call the patient's insurance
carrier to determine continued coverage; Photocopy the patient's driver's license. -
answer>>Obtain verbal confirmation of demographic information
A patient has a diagnosis of Parkinson's disease. The medical administrative assistant should
schedule the patient for an appointment with which of the following specialists?
Endocrinologist; Nephrologist; Neurologist; Urologist - answer>>Neurologist
Test EXAM LATEST 2026-2027 90 QUESTIONS AND 100%
Verified ANSWERS
Which of the following conditions describes a narrowing of the spinal canal in the lumbar
spine? Spinal arthroplasty; Spinal stenosis; Spinal arthrodesis; Spinal bifida - answer>>Spinal
stenosis
A medical administrative assistant is asked to create labels for the practice's patients. Which of
the following word-processing software features should the assistant use? AutoText; Find and
replace; Mail merge; Header and footer - answer>>Mail merge
Which of the following actions should the medical administrative assistant take to ensure
patient rights? Informing patients that they own their medical records; Advising patients of
alternative procedures; Providing patients with the option to see another provider; Notifying
patients of procedures that are the least expensive - answer>>Providing patients with the
option to see another provider
Which of the following mail services is most commonly used by medical facilities? First-Class
Mail; Media Mail; Parcel Post; Second-Class Mail - answer>>First-Class Mail
A medical administrative assistant is entering laboratory charges for a patient whose results
indicate a high concentration or fat in the blood. Which of the following terms should the
assistant use to describe this condition? Hyperplasia; Hyperlipidemia; Hyperglycemia;
Hypertension - answer>>Hyperlipidemia
A medical administrative assistant is scheduling a patient for a blood draw that requires a 12-hr
fast. At which of the following times should the assistant schedule this diagnostic test?
Midafternoon; At the end of the day; Close to the lunch hour; At the beginning of the day -
answer>>At the beginning of the day
, A provider is called away from the office because of an emergency. Which of the following
actions should the medical administrative assistant take first? Refund the waiting patients'
copayments; Reschedule patients who have appointments later in the day; Offer waiting
patients options for rescheduling; Assign the waiting patients to other providers in the office. -
answer>>Offer waiting patients options for rescheduling.
When a hazard is present in a facility that is not specifically addressed by OSHA, which of the
following applies? The employer must use the guidelines from the most applicable existing
standard; The employees should purchase personal protective equipment; The employees are
covered by the general duty clause; The employer must submit a new standard for OSHA to
review. - answer>>The employees are covered by the general duty clause.
Which of the following information should the medical administrative assistant include on a
claim form? OPIM; OIG; NPI; COD - answer>>NPI
The assistant should include the National Provider Identification (NPI) number on a claim form.
A medical administrative assistant in a specialists office is scheduling an appointment for a
patient who has HMO insurance. Which of the following should the assistant obtain prior to the
specialist seeing the patient? Referral; Encounter form; Explanation of benefits (EOB);
Coordination of benefits - answer>>Referral
Which of the following actions should the medical administrative assistant take each time an
established patient checks in for an appointment? Ask the patient to complete a registration
form; Obtain verbal confirmation of demographic information; Call the patient's insurance
carrier to determine continued coverage; Photocopy the patient's driver's license. -
answer>>Obtain verbal confirmation of demographic information
A patient has a diagnosis of Parkinson's disease. The medical administrative assistant should
schedule the patient for an appointment with which of the following specialists?
Endocrinologist; Nephrologist; Neurologist; Urologist - answer>>Neurologist
