ANSWERS ALL CORRECT
Which of the following terms reflects heterogeneity of team members and the size of the
team?
A.
Team alignment
B.
Team type
C.
Team composition
D.
Team structure
E.
Team motivation - Answer- team composition
In teams that are stuck in the norming stage, groupthink typically occurs when members
____________.
A.
are unsure that the team's past success will continue
B.
speak out about misgivings and discuss doubts
C.
rationalize away threats to an emerging consensus
D.
believe that they, as moral individuals, are likely to make wrong decisions
E.
embrace disconfirming information - Answer- rationalize away threats to an emerging
consenus
What of the following would be regarded as a common consequence of increased team
member interaction?
A.
The team members develop common behaviors and perspectives.
B.
The team members learn they are incompatible.
C.
The team members find team activity unproductive.
D.
The team members engage in groupthink.
,E.
The team members experience increased conflict. - Answer- the team members
develop common behaviors and perspectives
Although most organizational participants will not _____________ a team, their
contributions are equally necessary for team success.
A.
adjust to
B.
contribute to
C.
thrive on
D.
lead
E.
be a member of - Answer- lead
Which method of building credibility primarily involves expressing views with which other
team members agree?
A.
Encouraging and coaching
B.
Using commonality and reciprocity
C.
Being clear and consistent
D.
Creating positive energy
E.
Demonstrating integrity - Answer- using commonality and reciprocity
Which should you NOT do to help a team effectively manage the first stage of
development?
A.
Establish clarity of purpose, norms, procedures, and expectations
B.
Establish trust
C.
Establish relationships among members and with the leader
D.
Push the team to acclimate quickly
E.
Orient members and answer questions - Answer- push the team to acclimate quickly
Of the performance criteria positively impacted by involvement of teams on
organizations and workers, _______________ sees the most widespread improvement.
A.
, product quality
B.
productivity
C.
turnover
D.
worker satisfaction
E.
profitability - Answer- product quality
Which of the following does NOT represent a way a team leader can build credibility?
A.
Being clear and consistent about what they want to achieve
B.
Demonstrating integrity
C.
Using commonality and reciprocity
D.
Being optimistic and complimentary
E.
Exhibiting incongruence - Answer- exhibiting incongruence
Which of the following illustrates a task-facilitating activity?
A.
Praising the ideas of others
B.
Mediating differences between others
C.
Challenging unproductive or disruptive behaviors
D.
Summarizing ideas
E.
Using jokes and humor to reduce tension and put others at ease - Answer- summarizing
ideas
Approximately _________________ of Fortune 1000 companies reported that
employee work groups were being utilized.
A.
91%
B.
59%
C.
15%
D.
78%
E.