ANSWERS ALL CORRECT
Which SMART goal attribute refers to goals being identifiable, behavioral, and
observable?
A. Realistic goals
B. Time-bound goals
C. Measurable goals
D. Aligned goals
E. Specific goals - Answer- E. Specific goals
An employee who values the purpose or outcome of the activity in which he or she is
engaged is experiencing __________________.
A. Meaningfulness
B. Emotional arousal
C. Mastery
D. Self-efficacy
E. Self-determinaion - Answer- A. Meaningfulness
Which type of workforce most likely improves the effectiveness of an organization?
A. Empowered
B. Manager-directed
C. Micromanaged
D. Disenfranchised
E. Indenture - Answer- A. Empowered
Which term refers to giving employees the freedom to successfully do what they to do,
rather than getting them to do what you want them to do?
A. Narcissism
B. Giving directives
C. Conformity
D. Micromanagement
E. Empowerment - Answer- E. Empowerment
,Which SMART goal attribute refers to goals that are congruent with the overall purpose
of the organization?
A. Realistic goals
B. Time-bound goals
C. Measurable goals
D. Specific goals
E. Aligned goals - Answer- E. Aligned goals
Which of the following is NOT a factor that would engender a sense of confidence in a
leader on the part of workers?
A. A willingness to be open
B. The presence of reliability
C. Flattery
D. Displays of caring
E. Fairness - Answer- C. Flattery
Generating commitment to the ________________ includes doing things such as:
-Applying principles of precreation
-Ensuring public commitment
-Institute a small-win strategy - Answer- Vision
At least 5 characteristics are typical of _________________ work:
1. Goals are clearly defined
2. Scorekeeping is objective, self-administered, peer-audited, and compared to part
performance
3. Feedback is frequent
4. Personal choice is present; rules are consistent and don't change until the season is
over
5. A competitive environment is present - Answer- Recreational
_____________ _____________ create commitment because:
1. They reduce the importance of any one change
2. They reduce demands on any group or individual
3. They improve the confidence of participants
4. They help avoid resistance or retaliation
5. They attract allies and create a bandwagon effect
6. They create the image of progress
7. If they don't work, they only create a small flop
8. They provide initiative in multiple arenas - Answer- Small wins
The 3 steps to generating __________________ to the vision are :
,1. Apply principles of recreation to the work associated with the vision
2. Provide opportunities for people to publicly commit to the vision
3. Institute a strategy of small wins - Answer- Commitment
You can create ___________________ to that which you say, that which you do, and
that which you reward, but, without consistency and frequency, not necessarily to that
which you want. - Answer- Commitment
___________________ _________________ refers to the resources inherent in the
human beings who are employed by the organization. - Answer- Human capital
Well-developed ________________ ______________ is always the chief predictor of
growth in financial capital. - Answer- Human capital
A third aspect of ______________________ is the establishment of metrics, measures,
and milestones. - Answer- Sustainability
_______________ are specific indicators of success. - Answer- Metrics
________________ are methods of assessing level of success. - Answer- Measures
__________________ are benchmarks to determine when detectable progress will
have occurred. - Answer- Milestones
The 3 steps of institutionalizing the ____________________ and creating irreversible
_________________:
1. Turn students into teachers
2. Build human capital
3. Identify metrics, measures, and milestones - Answer- Vision
Momentum
What is the best method for empowering people to behave correctly?
A. Modeling
B. Providing an explanation
C. Monitoring
D. Giving a mandate
E. Dictating - Answer- A. Modeling
Which of the following does NOT represent an advantage of engaging others?
A. Developing the knowledge of others
B. Increasing discretionary time of the manager
, C. Fostering friendly competition
D. Enhancing commitment
E. Enhancing efficiency - Answer- C. Fostering friendly competition
Which of the following does NOT represent a consequence of empowered
engagement?
A. More discretionary time becomes available
B. The work has a high probability of being successfully completed.
C. Other people are hesitant to be involved
D. Other peoples' problem-solving abilities are increased.
E. Morale and motivation remain high. - Answer- C. Other people are hesitant to be
involved.
Which of the following does NOT represent a SMART goal attribute?
A. Aligned goals
B. Realistic goals
C. Specific goals
D. Measurable goals
E. Timeless goals - Answer- E. Timeless goals
Individuals tend to thrive greatly in _________________ workplaces.
A. Distressed
B. Restrictive
C. Disempowering
D. Authoritarian
E. Empowering - Answer- E. Empowering
Empowerment would be considered a __________ strategy in that it provides intrinsic
encouragement for employees to perform desired behaviors rather than inducing them
to do so.
A. Push
B. Disciplinary
C. Predetermined
D. Pull
E. Control - Answer- D. Pull
Which of the following does NOT represent a dimension of empowerment?
A. Self-efficiacy
B. Meaning
C. Personal consequences
D. Distrust
E. Self-determination - Answer- D. Distrust