MGT 291 FINAL EXAM QUESTIONS
AND ANSWERS ALL CORRECT
What is ability? - Answer- Capability to perform tasks
What are the types of ability? - Answer- Cognitive, emotional, physical
What is general cognitive ability (g)? - Answer- Overall mental ability
What is emotional intelligence? - Answer- Ability to understand/manage emotions
What is a team? - Answer- People working interdependently toward a goal
What are the stages of team development? - Answer- Forming, storming, norming,
performing, adjourning
What are the types of interdependence? - Answer- Task, goal, outcome
What is the difference between surface and deep diversity? - Answer- Surface is visible;
deep is values
What is process gain? - Answer- Team performance greater than individuals (synergy)
What is process loss? - Answer- Team performance less than individuals
What are the two types of process loss? - Answer- Coordination loss, motivational loss
What is social loafing? - Answer- Reduced effort in groups
What are the three teamwork processes? - Answer- Transition, action, interpersonal
What are the types of organizational power? - Answer- Legitimate, reward, coercive
What are the types of personal power? - Answer- Expert, referent
What is the most negative power? - Answer- Coercive
What is rational persuasion? - Answer- Using facts and logic
, What are the conflict styles? - Answer- Competing, avoiding, accommodating,
collaborating, compromise
What are the four decision-making styles? - Answer- Autocratic, consultative, facilitative,
delegative
What is initiating structure? - Answer- Defining roles and tasks
What is consideration? - Answer- Showing care and respect
What is transformational leadership? - Answer- Inspires and develops followers
What are the Four I's of transformational leadership? - Answer- Idealized influence,
inspirational motivation, intellectual stimulation, individualized consideration
What is organizational structure? - Answer- How jobs/tasks are divided and coordinated
What are the five elements of structure? - Answer- Work specialization, chain of
command, span of control, centralization, formalization
What is a mechanistic structure? - Answer- Rigid, formal
What is an organic structure? - Answer- Flexible, adaptive
What are the types of organizational structures? - Answer- Simple, functional, product,
geographic, client, matrix
What is organizational culture? - Answer- Shared values and norms
What are the three components of culture? - Answer- Artifacts, espoused values,
underlying assumptions
What are the four culture types? - Answer- Fragmented, mercenary, networked,
communal
What is a strong culture? - Answer- High agreement among employees
What is a subculture? - Answer- Smaller culture within organization
What are the two primary outcomes in organizational behavior? - Answer- Job
performance and organizational commitment
What is job performance? - Answer- How well employees do their job
AND ANSWERS ALL CORRECT
What is ability? - Answer- Capability to perform tasks
What are the types of ability? - Answer- Cognitive, emotional, physical
What is general cognitive ability (g)? - Answer- Overall mental ability
What is emotional intelligence? - Answer- Ability to understand/manage emotions
What is a team? - Answer- People working interdependently toward a goal
What are the stages of team development? - Answer- Forming, storming, norming,
performing, adjourning
What are the types of interdependence? - Answer- Task, goal, outcome
What is the difference between surface and deep diversity? - Answer- Surface is visible;
deep is values
What is process gain? - Answer- Team performance greater than individuals (synergy)
What is process loss? - Answer- Team performance less than individuals
What are the two types of process loss? - Answer- Coordination loss, motivational loss
What is social loafing? - Answer- Reduced effort in groups
What are the three teamwork processes? - Answer- Transition, action, interpersonal
What are the types of organizational power? - Answer- Legitimate, reward, coercive
What are the types of personal power? - Answer- Expert, referent
What is the most negative power? - Answer- Coercive
What is rational persuasion? - Answer- Using facts and logic
, What are the conflict styles? - Answer- Competing, avoiding, accommodating,
collaborating, compromise
What are the four decision-making styles? - Answer- Autocratic, consultative, facilitative,
delegative
What is initiating structure? - Answer- Defining roles and tasks
What is consideration? - Answer- Showing care and respect
What is transformational leadership? - Answer- Inspires and develops followers
What are the Four I's of transformational leadership? - Answer- Idealized influence,
inspirational motivation, intellectual stimulation, individualized consideration
What is organizational structure? - Answer- How jobs/tasks are divided and coordinated
What are the five elements of structure? - Answer- Work specialization, chain of
command, span of control, centralization, formalization
What is a mechanistic structure? - Answer- Rigid, formal
What is an organic structure? - Answer- Flexible, adaptive
What are the types of organizational structures? - Answer- Simple, functional, product,
geographic, client, matrix
What is organizational culture? - Answer- Shared values and norms
What are the three components of culture? - Answer- Artifacts, espoused values,
underlying assumptions
What are the four culture types? - Answer- Fragmented, mercenary, networked,
communal
What is a strong culture? - Answer- High agreement among employees
What is a subculture? - Answer- Smaller culture within organization
What are the two primary outcomes in organizational behavior? - Answer- Job
performance and organizational commitment
What is job performance? - Answer- How well employees do their job
