MGT 202 TEST QUESTIONS AND
ANSWERS ALL CORRECT
What are the 6 sources of power? - Answer- legitimate power- one's formal position,
Reward power- promising or giving rewards, Coercive power- threatening or giving
punishment, Expert power- one's expertise/experience/knowledge, Referent power-
one's personal attraction/interpersonal, Informational power- logical and/or valuable
information
Which types of power are personal power? - Answer- expert and referent
Which types of power are position power? - Answer- reward, coercive, legitimate
What are common influence tactics? - Answer- Consultation, Rational Persuasion,
Personal Appeals, Ingratiation, Coalition
What is the Consultation common influence tactic? - Answer- communication, ask
questions
What is the Rational Persuasion common influence tactic? - Answer- rationalizing why a
process is done a certain way, explaining (not a conversation)
What is the Personal Appeals common influence tactic? - Answer- employees have
respect for manager and will listen and do tasks for them to be looked upon them
favorably
What is the Ingratiation common influence tactic? - Answer- used to gain
favor/compliance through flattery
What is the Coalition common influence tactic? - Answer- collaborative process of
uniting diverse org, collective influence
What are the outcomes of influence tactics? - Answer- Commitment, Compliance,
Resistance
What is the Blake and Mouton Managerial grid? - Answer- identifies five key leadership
styles to help managers evaluate their approach and aim for a "team management"
style that balances high results with high employee morale
, What would be in Q1 of the Blake and Mouton Managerial grid? - Answer- Team
Leadership (high people/high task)
Which leadership style is high people/low task? - Answer- Country Club Leadership
Which leadership style is low people/high task? - Answer- Produce or Perish Leadership
What would be in Q3 if the Blake and Mouton Managerial grid? - Answer- Impoverished
Leadership (low people/low task)
Which leadership style is medium people/medium task? - Answer- Middle of the Road
Leadership
What is House's Approach? - Answer- Path-Goal Leadership Model
What is Path-Goal Leadership Model? - Answer- leaders adapt their style to reach a
goal, leader behaviors are influenced by employee characteristics and environmental
factors in determining the most effective leadership
What is the Hershey-Blanchard Situation Leadership Model? - Answer- leaders must
adapt their style to the "maturity" or "readiness" level of their followers—specifically their
ability and willingness to complete a task. D1-D4, S1-S4
What is the contingency approach to leadership? - Answer- argues that no single
leadership model is the best, effective leadership depends on matching a leader's style
to the specific situational context
What is transactional leadership? - Answer- focuses on clarifying employees' roles and
task requirements and providing rewards and punishments contingent on performance
What is transformational leadership? - Answer- inspires employees to pursue
organization goals over self-interests
What is leadership? - Answer- a process of influencing a group to acheive a goal
What are the 3 types of employee engagement? - Answer- Actively disengaged, not
engaged, and engaged
What are examples of intrinsic and extrinsic motivators? - Answer- intrinsic- learning
new concepts, meeting goals; extrinsic- medals, bonuses
What is Maslow's Hierarchy of Needs? - Answer- a psychological theory proposing that
human motivation is driven by a pyramid of needs
What are the tiers of Maslow's Hierarchy of Needs? - Answer- Physiological- food,
clothing; Safety- physical/emotional; Love/Belonging- friendship, affection; Esteem- self-
ANSWERS ALL CORRECT
What are the 6 sources of power? - Answer- legitimate power- one's formal position,
Reward power- promising or giving rewards, Coercive power- threatening or giving
punishment, Expert power- one's expertise/experience/knowledge, Referent power-
one's personal attraction/interpersonal, Informational power- logical and/or valuable
information
Which types of power are personal power? - Answer- expert and referent
Which types of power are position power? - Answer- reward, coercive, legitimate
What are common influence tactics? - Answer- Consultation, Rational Persuasion,
Personal Appeals, Ingratiation, Coalition
What is the Consultation common influence tactic? - Answer- communication, ask
questions
What is the Rational Persuasion common influence tactic? - Answer- rationalizing why a
process is done a certain way, explaining (not a conversation)
What is the Personal Appeals common influence tactic? - Answer- employees have
respect for manager and will listen and do tasks for them to be looked upon them
favorably
What is the Ingratiation common influence tactic? - Answer- used to gain
favor/compliance through flattery
What is the Coalition common influence tactic? - Answer- collaborative process of
uniting diverse org, collective influence
What are the outcomes of influence tactics? - Answer- Commitment, Compliance,
Resistance
What is the Blake and Mouton Managerial grid? - Answer- identifies five key leadership
styles to help managers evaluate their approach and aim for a "team management"
style that balances high results with high employee morale
, What would be in Q1 of the Blake and Mouton Managerial grid? - Answer- Team
Leadership (high people/high task)
Which leadership style is high people/low task? - Answer- Country Club Leadership
Which leadership style is low people/high task? - Answer- Produce or Perish Leadership
What would be in Q3 if the Blake and Mouton Managerial grid? - Answer- Impoverished
Leadership (low people/low task)
Which leadership style is medium people/medium task? - Answer- Middle of the Road
Leadership
What is House's Approach? - Answer- Path-Goal Leadership Model
What is Path-Goal Leadership Model? - Answer- leaders adapt their style to reach a
goal, leader behaviors are influenced by employee characteristics and environmental
factors in determining the most effective leadership
What is the Hershey-Blanchard Situation Leadership Model? - Answer- leaders must
adapt their style to the "maturity" or "readiness" level of their followers—specifically their
ability and willingness to complete a task. D1-D4, S1-S4
What is the contingency approach to leadership? - Answer- argues that no single
leadership model is the best, effective leadership depends on matching a leader's style
to the specific situational context
What is transactional leadership? - Answer- focuses on clarifying employees' roles and
task requirements and providing rewards and punishments contingent on performance
What is transformational leadership? - Answer- inspires employees to pursue
organization goals over self-interests
What is leadership? - Answer- a process of influencing a group to acheive a goal
What are the 3 types of employee engagement? - Answer- Actively disengaged, not
engaged, and engaged
What are examples of intrinsic and extrinsic motivators? - Answer- intrinsic- learning
new concepts, meeting goals; extrinsic- medals, bonuses
What is Maslow's Hierarchy of Needs? - Answer- a psychological theory proposing that
human motivation is driven by a pyramid of needs
What are the tiers of Maslow's Hierarchy of Needs? - Answer- Physiological- food,
clothing; Safety- physical/emotional; Love/Belonging- friendship, affection; Esteem- self-
