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BSNC 2055: FINAL PREP 2026/2027;
ACTUAL EXAM WITH 100% VERIFIED QUESTIONS AND
CORRECT SOLUTIONS| GUARANTEED SUCCESS
The best definition of civility is which of the following?
A. A sincere intention to seek common ground
B. An agreement to take on the perspective of the other
C. A negotiation for a division of resources
D. The context in which behaviors occur - Correct-answer-A. A sincere
intention to seek common ground
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RATIONALE: The definition of civility includes a sincere intention to seek
common ground. It does not require that involved parties agree to take
on one another's perspectives, involved parties should be able to voice
their perspectives without the notion of pressure and/or intimidation.
A negotiation for the division of resources is an antecedent of civility
but not the actual definition. The context in which behaviors occur is
not a point included in the definition of this concept, however, it is an
influencing factor to the effective use of civility.
https://www.stuvia.com/user/MBoffin
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During interdisciplinary rounds, the social worker expresses frustration
with the length of time it is taking to discharge a patient who already
has community supports in place. The social worker's behaviour is an
example of:
A. Mild disruptive behavior
B. Serious disruptive behavior
C. Intimidation of a colleague
D. An expressed difference of opinion - Correct-answer-D. An expressed
difference of opinion
RATIONALE: The social worker has expressed an emotion regarding a
conflict. The professional's actions would be seen as assertive
communication rather than incivility, harassment or bullying. This can
be qualified as an expressed difference of opinion which is not an
example of incivility or intimidation.
A nurse has been 10-15 minutes late for work 6 times. The manager
tells the nurse that they will need to establish a performance
https://www.stuvia.com/user/MBoffin
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management plan to deal with the recent pattern of showing up late.
Which of the following actions should the nurse take?
A. Collaborate with the manager to establish the performance
management plan
B. Seek support from a union representative to protect her rights
C. Review the Occupational Health and Safety policy on bullying and
harassment
D. Request a third party investigation into the manager's plan to
establish a plan - Correct-answer-A. Collaborate with the manager to
establish the performance management plan
RATIONALE: The nurse is experiencing difficulty arriving on time to
work due to unusual circumstances. In order to ensure that she is able
to practice safely and participate fully in the health care team, the
nurse needs to be able to determine a way to arrive to work on time.
Meeting with their manager to establish a performance management
plan ensures there is open communication between the nurse and the
manager and may result in a solution that works for both the nurse and
the team. This is not an example of incivility, bullying or harassment.
The manager is operating within reasonable parameters by inviting the
nurse to establish a plan for improved work performance.
https://www.stuvia.com/user/MBoffin
BSNC 2055: FINAL PREP 2026/2027;
ACTUAL EXAM WITH 100% VERIFIED QUESTIONS AND
CORRECT SOLUTIONS| GUARANTEED SUCCESS
The best definition of civility is which of the following?
A. A sincere intention to seek common ground
B. An agreement to take on the perspective of the other
C. A negotiation for a division of resources
D. The context in which behaviors occur - Correct-answer-A. A sincere
intention to seek common ground
https://www.stuvia.com/user/MBoffin
, 2|Page
RATIONALE: The definition of civility includes a sincere intention to seek
common ground. It does not require that involved parties agree to take
on one another's perspectives, involved parties should be able to voice
their perspectives without the notion of pressure and/or intimidation.
A negotiation for the division of resources is an antecedent of civility
but not the actual definition. The context in which behaviors occur is
not a point included in the definition of this concept, however, it is an
influencing factor to the effective use of civility.
https://www.stuvia.com/user/MBoffin
, 3|Page
During interdisciplinary rounds, the social worker expresses frustration
with the length of time it is taking to discharge a patient who already
has community supports in place. The social worker's behaviour is an
example of:
A. Mild disruptive behavior
B. Serious disruptive behavior
C. Intimidation of a colleague
D. An expressed difference of opinion - Correct-answer-D. An expressed
difference of opinion
RATIONALE: The social worker has expressed an emotion regarding a
conflict. The professional's actions would be seen as assertive
communication rather than incivility, harassment or bullying. This can
be qualified as an expressed difference of opinion which is not an
example of incivility or intimidation.
A nurse has been 10-15 minutes late for work 6 times. The manager
tells the nurse that they will need to establish a performance
https://www.stuvia.com/user/MBoffin
, 4|Page
management plan to deal with the recent pattern of showing up late.
Which of the following actions should the nurse take?
A. Collaborate with the manager to establish the performance
management plan
B. Seek support from a union representative to protect her rights
C. Review the Occupational Health and Safety policy on bullying and
harassment
D. Request a third party investigation into the manager's plan to
establish a plan - Correct-answer-A. Collaborate with the manager to
establish the performance management plan
RATIONALE: The nurse is experiencing difficulty arriving on time to
work due to unusual circumstances. In order to ensure that she is able
to practice safely and participate fully in the health care team, the
nurse needs to be able to determine a way to arrive to work on time.
Meeting with their manager to establish a performance management
plan ensures there is open communication between the nurse and the
manager and may result in a solution that works for both the nurse and
the team. This is not an example of incivility, bullying or harassment.
The manager is operating within reasonable parameters by inviting the
nurse to establish a plan for improved work performance.
https://www.stuvia.com/user/MBoffin
