Alaska Airlines
Final Review – Comprehensive 60-Question Study Guide
TOTAL QUESTIONS
60
PASSING SCORE
90% (50/60)
TIME ALLOWED
90 Minutes
QUESTION TYPES
MC + Scenario + T/F
📋 Content Area Breakdown
Module Topic Questions
I Safety & Emergency Procedures 12
II Customer Service & Communication 10
III Security & Regulatory Compliance 8
IV Aircraft & Equipment Knowledge 8
V Policies & Procedures 8
VI In-Flight Service (Flight Attendants) 6
VII Ground Operations 4
VIII Company Culture & Values 4
DOMAIN I: SAFETY & EMERGENCY PROCEDURES
12 Questions
1
MULTIPLE CHOICE
Which fire extinguisher is rated for Class B (flammable liquids) and Class C
(electrical) fires on Alaska Airlines aircraft?
A.Water extinguisher
B.Halon extinguisher
C.CO2 extinguisher
D.Dry chemical extinguisher
✓ Correct Answer: B
Halon extinguishers are the standard on Alaska Airlines aircraft and are rated for Class A
,(ordinary combustibles), B (flammable liquids), and C (electrical) fires. Water is Class A
only. CO2 is Class B & C but Alaska uses Halon. Dry chemical is not used on aircraft due
to cleanup and corrosion issues.
2
MULTIPLE CHOICE
What is the primary purpose of Protective Breathing Equipment (PBE) during a fire
emergency?
A.To provide oxygen to passengers
B.To protect crew from smoke and fumes while fighting fires
C.To replace the flight deck oxygen system
D.To assist with CPR on smoke-inhalation victims
✓ Correct Answer: B
PBE provides a 15-minute air supply to protect crew members from smoke and toxic
fumes while they fight fires or perform emergency duties. It must be donned BEFORE
approaching a fire.
3
MULTIPLE CHOICE
Under the 'Own Safety' principle, what authority does every Alaska Airlines
employee have?
A.Authority to stop any unsafe act immediately
B.Authority to override the captain's decisions
C.Authority to refuse any passenger boarding
D.Authority to modify safety equipment
✓ Correct Answer: A
The 'Own Safety' principle empowers every employee to stop unsafe acts immediately,
regardless of rank or position. Safety overrides schedule and operational pressures.
Employees must report all safety concerns through the Safety Management System
(SMS).
4
MULTIPLE CHOICE
During the sterile cockpit rule, non-essential conversation is prohibited below
what altitude?
A.5,000 feet AGL
B.8,000 feet MSL
C.10,000 feet MSL
D.15,000 feet MSL
✓ Correct Answer: C
The sterile cockpit rule (14 CFR 121.542) prohibits non-essential conversation and
, activities below 10,000 feet MSL. This is critical during takeoff, landing, taxiing, and any
emergency situation to ensure flight crew focus.
5
MULTIPLE CHOICE
What is the proper command sequence initiated by the flight deck during an
emergency evacuation?
A.'Open, jump, slide'
B.'Evacuate, evacuate, evacuate' followed by flight attendants directing 'Come this way,
leave everything'
C.'Brace, brace, brace'
D.'Heads down, stay down'
✓ Correct Answer: B
The flight deck initiates evacuation with 'Evacuate, evacuate, evacuate' (three
commands). Flight attendants then direct passengers with 'Come this way, leave
everything.' 'Brace, brace, brace' and 'Heads down, stay down' are commands for crash
landing preparation, not evacuation.
6
SCENARIO-BASED
SCENARIO: You are a flight attendant on a Boeing 737-900ER. During descent, the
captain announces rapid decompression and deploys oxygen masks. A passenger
in row 12 refuses to put on their mask, stating they are 'fine.' What is your correct
action?
A.Ignore the passenger and secure yourself first
B.Physically restrain the passenger and force the mask on them
C.Don your own oxygen mask first, then assist the passenger while explaining hypoxia
risks
D.Notify the flight deck and wait for further instructions before acting
✓ Correct Answer: C
During rapid decompression, crew must don their own oxygen masks first (adults before
children/assistants) to avoid incapacitation. Then assist non-compliant passengers by
explaining that hypoxia causes euphoria and impaired judgment, making the passenger
unable to self-assess. The aircraft will descend to 10,000 ft where supplemental oxygen
is not required.
7
MULTIPLE CHOICE
Where is the Emergency Locator Transmitter (ELT) located, and what frequencies
does it transmit on?
A.Flight deck; 121.5 MHz and 243.0 MHz
B.Aircraft (automatic on impact); 121.5 MHz and 406 MHz
Final Review – Comprehensive 60-Question Study Guide
TOTAL QUESTIONS
60
PASSING SCORE
90% (50/60)
TIME ALLOWED
90 Minutes
QUESTION TYPES
MC + Scenario + T/F
📋 Content Area Breakdown
Module Topic Questions
I Safety & Emergency Procedures 12
II Customer Service & Communication 10
III Security & Regulatory Compliance 8
IV Aircraft & Equipment Knowledge 8
V Policies & Procedures 8
VI In-Flight Service (Flight Attendants) 6
VII Ground Operations 4
VIII Company Culture & Values 4
DOMAIN I: SAFETY & EMERGENCY PROCEDURES
12 Questions
1
MULTIPLE CHOICE
Which fire extinguisher is rated for Class B (flammable liquids) and Class C
(electrical) fires on Alaska Airlines aircraft?
A.Water extinguisher
B.Halon extinguisher
C.CO2 extinguisher
D.Dry chemical extinguisher
✓ Correct Answer: B
Halon extinguishers are the standard on Alaska Airlines aircraft and are rated for Class A
,(ordinary combustibles), B (flammable liquids), and C (electrical) fires. Water is Class A
only. CO2 is Class B & C but Alaska uses Halon. Dry chemical is not used on aircraft due
to cleanup and corrosion issues.
2
MULTIPLE CHOICE
What is the primary purpose of Protective Breathing Equipment (PBE) during a fire
emergency?
A.To provide oxygen to passengers
B.To protect crew from smoke and fumes while fighting fires
C.To replace the flight deck oxygen system
D.To assist with CPR on smoke-inhalation victims
✓ Correct Answer: B
PBE provides a 15-minute air supply to protect crew members from smoke and toxic
fumes while they fight fires or perform emergency duties. It must be donned BEFORE
approaching a fire.
3
MULTIPLE CHOICE
Under the 'Own Safety' principle, what authority does every Alaska Airlines
employee have?
A.Authority to stop any unsafe act immediately
B.Authority to override the captain's decisions
C.Authority to refuse any passenger boarding
D.Authority to modify safety equipment
✓ Correct Answer: A
The 'Own Safety' principle empowers every employee to stop unsafe acts immediately,
regardless of rank or position. Safety overrides schedule and operational pressures.
Employees must report all safety concerns through the Safety Management System
(SMS).
4
MULTIPLE CHOICE
During the sterile cockpit rule, non-essential conversation is prohibited below
what altitude?
A.5,000 feet AGL
B.8,000 feet MSL
C.10,000 feet MSL
D.15,000 feet MSL
✓ Correct Answer: C
The sterile cockpit rule (14 CFR 121.542) prohibits non-essential conversation and
, activities below 10,000 feet MSL. This is critical during takeoff, landing, taxiing, and any
emergency situation to ensure flight crew focus.
5
MULTIPLE CHOICE
What is the proper command sequence initiated by the flight deck during an
emergency evacuation?
A.'Open, jump, slide'
B.'Evacuate, evacuate, evacuate' followed by flight attendants directing 'Come this way,
leave everything'
C.'Brace, brace, brace'
D.'Heads down, stay down'
✓ Correct Answer: B
The flight deck initiates evacuation with 'Evacuate, evacuate, evacuate' (three
commands). Flight attendants then direct passengers with 'Come this way, leave
everything.' 'Brace, brace, brace' and 'Heads down, stay down' are commands for crash
landing preparation, not evacuation.
6
SCENARIO-BASED
SCENARIO: You are a flight attendant on a Boeing 737-900ER. During descent, the
captain announces rapid decompression and deploys oxygen masks. A passenger
in row 12 refuses to put on their mask, stating they are 'fine.' What is your correct
action?
A.Ignore the passenger and secure yourself first
B.Physically restrain the passenger and force the mask on them
C.Don your own oxygen mask first, then assist the passenger while explaining hypoxia
risks
D.Notify the flight deck and wait for further instructions before acting
✓ Correct Answer: C
During rapid decompression, crew must don their own oxygen masks first (adults before
children/assistants) to avoid incapacitation. Then assist non-compliant passengers by
explaining that hypoxia causes euphoria and impaired judgment, making the passenger
unable to self-assess. The aircraft will descend to 10,000 ft where supplemental oxygen
is not required.
7
MULTIPLE CHOICE
Where is the Emergency Locator Transmitter (ELT) located, and what frequencies
does it transmit on?
A.Flight deck; 121.5 MHz and 243.0 MHz
B.Aircraft (automatic on impact); 121.5 MHz and 406 MHz
