MYC200 COMPREHENSIVE EXAM
2025/2026 QUESTIONS WITH ANSWERS
GRADED A+
What is the most important thing you must do for your organization to benefit from
using Mychart?
Activate your patients
the sign up process consists of two stages what are they?
Verify the patient's identity and create the account.
How can you tell if a patient has Mychart?
in hyperspace on the storyboard there is a icon with a computer with a slash
through it. this shows no portal.
A nurse can look where to sign up a patient in mychart?
in the rooming activity, mychart sign up on navigator
,When a nurse clicks on the mychart sign up what happens?
Hyperspace session is secured and the mychart opens in a new window.
True or false:
A nurse can only do launch set up and cannot use instant activation
False
if a patient calls and states the lost their activation code where would you go to
help?
hyperspace- mychart administration
the mychart administration shows what information?
Status of the account, activation code and expiration date.
if a patient loses their code and you are in mychart administration what would you
click on?
Generate new code
True or False:
,the generate new code button invalidates the original code
True
What is the purpose of an activation code?
to give a unique info that will be used to validate the patient
You are working at the front desk and receive a call from a patient who has
deactivated their account by logging in with the wrong password too many times.
Where would you look in Hyperspace to reactivate the account?
Mychart Administration
As a provider when looking at care gaps what activity are you brought to?
Health maintenance
As a patient looking at mychart for care gaps what are they called in mychart?
Preventive Care
, is preventive care the same as health maintenance?
Yes
When looking at preventive care in mychart as a patient what are the names of the
items listed?
overdue, due, not due
When looking as a provider under health maintenance what are the names of the
items listed?
Current care gaps
upcoming
Completed or no longer recommended
As a patient in mychart, when looking at preventive care can you see the dates you
are due for the test?
No
As a provider looking at care gaps can you see the dates your patient is due for the
test?
2025/2026 QUESTIONS WITH ANSWERS
GRADED A+
What is the most important thing you must do for your organization to benefit from
using Mychart?
Activate your patients
the sign up process consists of two stages what are they?
Verify the patient's identity and create the account.
How can you tell if a patient has Mychart?
in hyperspace on the storyboard there is a icon with a computer with a slash
through it. this shows no portal.
A nurse can look where to sign up a patient in mychart?
in the rooming activity, mychart sign up on navigator
,When a nurse clicks on the mychart sign up what happens?
Hyperspace session is secured and the mychart opens in a new window.
True or false:
A nurse can only do launch set up and cannot use instant activation
False
if a patient calls and states the lost their activation code where would you go to
help?
hyperspace- mychart administration
the mychart administration shows what information?
Status of the account, activation code and expiration date.
if a patient loses their code and you are in mychart administration what would you
click on?
Generate new code
True or False:
,the generate new code button invalidates the original code
True
What is the purpose of an activation code?
to give a unique info that will be used to validate the patient
You are working at the front desk and receive a call from a patient who has
deactivated their account by logging in with the wrong password too many times.
Where would you look in Hyperspace to reactivate the account?
Mychart Administration
As a provider when looking at care gaps what activity are you brought to?
Health maintenance
As a patient looking at mychart for care gaps what are they called in mychart?
Preventive Care
, is preventive care the same as health maintenance?
Yes
When looking at preventive care in mychart as a patient what are the names of the
items listed?
overdue, due, not due
When looking as a provider under health maintenance what are the names of the
items listed?
Current care gaps
upcoming
Completed or no longer recommended
As a patient in mychart, when looking at preventive care can you see the dates you
are due for the test?
No
As a provider looking at care gaps can you see the dates your patient is due for the
test?
