WGU C715 Exam Prep: C715 Organizational Behavior
Practice Test EXAM NEWEST 2026 ACTUAL EXAM
TEST BANK 150 QUESTIONS AND CORRECT
DETAILED ANSWERS| FREE PDF
Section 1: Foundations of OB, Personality, and Values
1. Esther Lugo has gone for an interview at an advertising firm. From the
interview, they have found that she is extroverted, empathic, scrupulous, and
cooperative in nature. These characteristics about Lugo indicate her ________.
A) genealogy
B) talent
C) skill
D) personality
E) knowledge
Answer: D) personality
Explanation: Personality refers to the stable psychological traits and characteristics that
define an individual, such as being extroverted, empathetic, and scrupulous.
2. According to the Big Five Model, which dimension measures a person’s ability to
withstand stress and be self-confident?
A) Agreeableness
B) Extraversion
C) Conscientiousness
D) Emotional Stability
Answer: D) Emotional Stability
Explanation: Emotional Stability (or low Neuroticism) refers to a person’s ability to remain
calm, secure, and self-confident, especially under pressure.
,3. Which of the following is true regarding the Myers-Briggs Type Indicator
(MBTI)?
A) It is universally accepted as the most valid measure of job performance.
B) It forces individuals into one of two categories for four traits (e.g., Introvert/Extrovert).
C) It focuses exclusively on measuring "grit" and resilience.
D) It is the primary tool used to measure emotional intelligence.
Answer: B) It forces individuals into one of two categories for four traits.
*Explanation: The MBTI categorizes people into 16 types based on four dichotomies. A
major criticism is that it forces people into binary types rather than showing a spectrum,
though it is widely used for self-awareness.*
4. What does the heredity approach state regarding personality?
A) Personality is determined by social background.
B) Personality is determined by molecular structure of the genes.
C) Personality is influenced by economic settings.
D) Personality is created by friends and family.
Answer: B) An individual's personality is determined by molecular structure of the
genes.
Explanation: The heredity approach argues that personality is determined primarily by
genetic factors (DNA) rather than environmental influences.
5. Among all Big Five Model traits, which is most consistently related to job
performance?
A) Extroversion
B) Agreeableness
C) Conscientiousness
D) Emotional stability
Answer: C) Conscientiousness
Explanation: Conscientiousness—being organized, dependable, and hardworking—is the
strongest predictor of job performance across various occupations.
6. A manager observes an employee arriving late and assumes it is because the
employee is lazy, rather than considering that the employee's car broke down. This
is an example of:
A) Self-serving bias
B) Fundamental attribution error
C) Selective perception
D) Halo effect
Answer: B) Fundamental attribution error
Explanation: The fundamental attribution error is the tendency to underestimate external
,factors (car trouble) and overestimate internal factors (laziness) when judging others'
behavior.
7. Which of the following is an instrumental value according to the Rokeach Value
Survey?
A) Economic success
B) Social recognition
C) Personal discipline
D) World peace
Answer: C) Personal discipline
Explanation: Instrumental values refer to preferable modes of behavior or "means" (e.g.,
personal discipline, ambition). Terminal values are desired end-states or "goals" (e.g.,
world peace).
8. Which of the following statements is true about people with positive core self-
evaluations?
A) They are committed to their goals and set ambitious goals.
B) They view themselves as powerless over their environment.
C) They tend to question their capabilities.
D) They lack persistence.
Answer: A) They are committed to their goals and set ambitious goals.
Explanation: People with positive core self-evaluations like themselves, see themselves as
effective and capable, and feel in control of their environment, leading to commitment
and ambitious goals.
9. Which of the following is true of values?
A) They are void of a judgmental element.
B) They are fluid and flexible.
C) They have content and intensity attributes.
D) They are always established in later years.
Answer: D) They never change irrespective of external factors.
Explanation: Values tend to be relatively stable and enduring. Once formed, they are
generally resistant to change, though critical life events can shift them.
10. What is the definition of Organizational Behavior (OB)?
A) Financial analysis of market performance.
B) The study of how individuals, groups, and structures impact behavior within
organizations.
C) A marketing strategy focused on consumer habits.
D) The process of developing an operational budget.
, Answer: B) The study of how individuals, groups, and structures impact behavior
within organizations.
Explanation: OB is specifically the study of what people do in an organization and how
their behavior affects the organization’s performance, focusing on three levels: individual,
group, and structure.
11. An employee enjoys having a large span of responsibility and is motivated to
do well because of personal feelings. Which kind of reward is this?
A) Affiliation reward
B) Intrinsic reward
C) Compensatory reward
D) Extrinsic reward
Answer: B) Intrinsic reward
Explanation: Intrinsic motivation is driven by internal rewards such as enjoyment,
satisfaction, and a sense of challenge. Extrinsic motivation is driven by external rewards
like pay or bonuses.
12. A person is broadminded, courageous, and forgiving. Which of the values are
these?
A) Transitory values
B) Terminal values
C) Instrumental values
D) Determinate values
Answer: C) Instrumental values
Explanation: These are preferred modes of behavior or means of achieving terminal values.
They represent how a person behaves (e.g., being courageous, forgiving).
13. Which of the following statements is most likely to be true regarding people
with proactive personalities?
A) They react passively to situations.
B) They display true dispositions in every situation.
C) They tend to be selfish.
D) They are more likely than others to be seen as leaders.
Answer: D) They are more likely than others to be seen as leaders.
Explanation: Proactive personalities identify opportunities, take initiative, and persevere
until meaningful change occurs, which naturally aligns with leadership behaviors.
14. The three factors that influence perception are:
A) Time, Money, Effort
B) Situation, Target, Perceiver
Practice Test EXAM NEWEST 2026 ACTUAL EXAM
TEST BANK 150 QUESTIONS AND CORRECT
DETAILED ANSWERS| FREE PDF
Section 1: Foundations of OB, Personality, and Values
1. Esther Lugo has gone for an interview at an advertising firm. From the
interview, they have found that she is extroverted, empathic, scrupulous, and
cooperative in nature. These characteristics about Lugo indicate her ________.
A) genealogy
B) talent
C) skill
D) personality
E) knowledge
Answer: D) personality
Explanation: Personality refers to the stable psychological traits and characteristics that
define an individual, such as being extroverted, empathetic, and scrupulous.
2. According to the Big Five Model, which dimension measures a person’s ability to
withstand stress and be self-confident?
A) Agreeableness
B) Extraversion
C) Conscientiousness
D) Emotional Stability
Answer: D) Emotional Stability
Explanation: Emotional Stability (or low Neuroticism) refers to a person’s ability to remain
calm, secure, and self-confident, especially under pressure.
,3. Which of the following is true regarding the Myers-Briggs Type Indicator
(MBTI)?
A) It is universally accepted as the most valid measure of job performance.
B) It forces individuals into one of two categories for four traits (e.g., Introvert/Extrovert).
C) It focuses exclusively on measuring "grit" and resilience.
D) It is the primary tool used to measure emotional intelligence.
Answer: B) It forces individuals into one of two categories for four traits.
*Explanation: The MBTI categorizes people into 16 types based on four dichotomies. A
major criticism is that it forces people into binary types rather than showing a spectrum,
though it is widely used for self-awareness.*
4. What does the heredity approach state regarding personality?
A) Personality is determined by social background.
B) Personality is determined by molecular structure of the genes.
C) Personality is influenced by economic settings.
D) Personality is created by friends and family.
Answer: B) An individual's personality is determined by molecular structure of the
genes.
Explanation: The heredity approach argues that personality is determined primarily by
genetic factors (DNA) rather than environmental influences.
5. Among all Big Five Model traits, which is most consistently related to job
performance?
A) Extroversion
B) Agreeableness
C) Conscientiousness
D) Emotional stability
Answer: C) Conscientiousness
Explanation: Conscientiousness—being organized, dependable, and hardworking—is the
strongest predictor of job performance across various occupations.
6. A manager observes an employee arriving late and assumes it is because the
employee is lazy, rather than considering that the employee's car broke down. This
is an example of:
A) Self-serving bias
B) Fundamental attribution error
C) Selective perception
D) Halo effect
Answer: B) Fundamental attribution error
Explanation: The fundamental attribution error is the tendency to underestimate external
,factors (car trouble) and overestimate internal factors (laziness) when judging others'
behavior.
7. Which of the following is an instrumental value according to the Rokeach Value
Survey?
A) Economic success
B) Social recognition
C) Personal discipline
D) World peace
Answer: C) Personal discipline
Explanation: Instrumental values refer to preferable modes of behavior or "means" (e.g.,
personal discipline, ambition). Terminal values are desired end-states or "goals" (e.g.,
world peace).
8. Which of the following statements is true about people with positive core self-
evaluations?
A) They are committed to their goals and set ambitious goals.
B) They view themselves as powerless over their environment.
C) They tend to question their capabilities.
D) They lack persistence.
Answer: A) They are committed to their goals and set ambitious goals.
Explanation: People with positive core self-evaluations like themselves, see themselves as
effective and capable, and feel in control of their environment, leading to commitment
and ambitious goals.
9. Which of the following is true of values?
A) They are void of a judgmental element.
B) They are fluid and flexible.
C) They have content and intensity attributes.
D) They are always established in later years.
Answer: D) They never change irrespective of external factors.
Explanation: Values tend to be relatively stable and enduring. Once formed, they are
generally resistant to change, though critical life events can shift them.
10. What is the definition of Organizational Behavior (OB)?
A) Financial analysis of market performance.
B) The study of how individuals, groups, and structures impact behavior within
organizations.
C) A marketing strategy focused on consumer habits.
D) The process of developing an operational budget.
, Answer: B) The study of how individuals, groups, and structures impact behavior
within organizations.
Explanation: OB is specifically the study of what people do in an organization and how
their behavior affects the organization’s performance, focusing on three levels: individual,
group, and structure.
11. An employee enjoys having a large span of responsibility and is motivated to
do well because of personal feelings. Which kind of reward is this?
A) Affiliation reward
B) Intrinsic reward
C) Compensatory reward
D) Extrinsic reward
Answer: B) Intrinsic reward
Explanation: Intrinsic motivation is driven by internal rewards such as enjoyment,
satisfaction, and a sense of challenge. Extrinsic motivation is driven by external rewards
like pay or bonuses.
12. A person is broadminded, courageous, and forgiving. Which of the values are
these?
A) Transitory values
B) Terminal values
C) Instrumental values
D) Determinate values
Answer: C) Instrumental values
Explanation: These are preferred modes of behavior or means of achieving terminal values.
They represent how a person behaves (e.g., being courageous, forgiving).
13. Which of the following statements is most likely to be true regarding people
with proactive personalities?
A) They react passively to situations.
B) They display true dispositions in every situation.
C) They tend to be selfish.
D) They are more likely than others to be seen as leaders.
Answer: D) They are more likely than others to be seen as leaders.
Explanation: Proactive personalities identify opportunities, take initiative, and persevere
until meaningful change occurs, which naturally aligns with leadership behaviors.
14. The three factors that influence perception are:
A) Time, Money, Effort
B) Situation, Target, Perceiver
