WGU D072 FUnDamentals For sUccess in BUsiness stUDy exam
QUestions anD ansWers Practice QUestions With solUtions
neWest 2026 2027 | alreaDy GraDeD a+
Ability - ANSWER-Possession of the means to do something
Active Listening - ANSWER-Giving the sender full, undisrupted attention with the
intention of fully receiving his or her message
Aggressive Communicator - ANSWER-Forceful communication style often carried out
in a loud and hostile manner
Assertive communicator - ANSWER-Productive communication style used by those
who express their ideas while listening attentively to others
Attraction-Selection-Attrition (A-S-A) - ANSWER-A theory holding that (1) Individuals
are attracted to organization whose members are similar to themselves in terms of
personality, values, interests and other attribute; (2) organizations are more likely to
select those who possess knowledge, skills, and abilities similar to the ones their
existing members possess; and (3) over time, those who do not fit in well are more likely
to leave
Attrition - ANSWER-The unpredictable and uncontrollable but normal reduction of work
force due to resignations, retirement, sickness, or death
Autocratic Style - ANSWER-Leadership style that keeps close control over
subordinates and does not seek much input from others
Barrier to Effective Communication - ANSWER-Factor that prevents the receiver from
receiving and understanding the message accurately
, Behavioral Event Interviews - ANSWER-Guided interview questions where individuals
describe their thoughts and feelings during specific situations and a coach helps
establish a development plan
Channel - ANSWER-Means of passing information from sender to recipient, such as via
face-to-face meeting or telephone calls
Code of Ethics - ANSWER-Guide that publicly sets out an organization's key values and
ethical obligations
Coercive power - ANSWER-Ability to take something away or punish someone for
noncompliance
Communication - ANSWER-Sharing understanding and meanings via oral, nonverbal,
and written forms
Communication Style - ANSWER-Dominant way in which an individual interacts and
exchanges information with others
Consideration - ANSWER-The relationship oriented between behaviors of a leader
Corporate Culture - ANSWER-The attitudes, values, and standards of behavior that
distinguishes one organization form another
Corporate Social Responsibility (CSR) - ANSWER-Philosophy in which a company
voluntarily engages in actions that benefit society, be it economically, socially,
politically, or environmentally
Cultutal Diversity - ANSWER-The existence of a variety of cultural or ethnic groups
within a workplace
CVF Model - ANSWER-Framework for assessing organizational culture and
organizational dynamics
QUestions anD ansWers Practice QUestions With solUtions
neWest 2026 2027 | alreaDy GraDeD a+
Ability - ANSWER-Possession of the means to do something
Active Listening - ANSWER-Giving the sender full, undisrupted attention with the
intention of fully receiving his or her message
Aggressive Communicator - ANSWER-Forceful communication style often carried out
in a loud and hostile manner
Assertive communicator - ANSWER-Productive communication style used by those
who express their ideas while listening attentively to others
Attraction-Selection-Attrition (A-S-A) - ANSWER-A theory holding that (1) Individuals
are attracted to organization whose members are similar to themselves in terms of
personality, values, interests and other attribute; (2) organizations are more likely to
select those who possess knowledge, skills, and abilities similar to the ones their
existing members possess; and (3) over time, those who do not fit in well are more likely
to leave
Attrition - ANSWER-The unpredictable and uncontrollable but normal reduction of work
force due to resignations, retirement, sickness, or death
Autocratic Style - ANSWER-Leadership style that keeps close control over
subordinates and does not seek much input from others
Barrier to Effective Communication - ANSWER-Factor that prevents the receiver from
receiving and understanding the message accurately
, Behavioral Event Interviews - ANSWER-Guided interview questions where individuals
describe their thoughts and feelings during specific situations and a coach helps
establish a development plan
Channel - ANSWER-Means of passing information from sender to recipient, such as via
face-to-face meeting or telephone calls
Code of Ethics - ANSWER-Guide that publicly sets out an organization's key values and
ethical obligations
Coercive power - ANSWER-Ability to take something away or punish someone for
noncompliance
Communication - ANSWER-Sharing understanding and meanings via oral, nonverbal,
and written forms
Communication Style - ANSWER-Dominant way in which an individual interacts and
exchanges information with others
Consideration - ANSWER-The relationship oriented between behaviors of a leader
Corporate Culture - ANSWER-The attitudes, values, and standards of behavior that
distinguishes one organization form another
Corporate Social Responsibility (CSR) - ANSWER-Philosophy in which a company
voluntarily engages in actions that benefit society, be it economically, socially,
politically, or environmentally
Cultutal Diversity - ANSWER-The existence of a variety of cultural or ethnic groups
within a workplace
CVF Model - ANSWER-Framework for assessing organizational culture and
organizational dynamics
