COMM 1101 -Test #1 -Northeastern -Prof
Granelli With Complete Solutions
Why do we study communication? - ANSWER Learn more about ourselves
Essential to relationships
Helps us achieve goals
Critical thinking - ANSWER requires that one become a critic of one's own
thoughts and behavior
involves reflection and weighing evidence, is a key to successful communication
What are messages? - ANSWER are the building blocks of communication, and
the process of taking ideas and converting them into messages is called
encoding.
What are shared messages? - ANSWER the mutual understanding of a message
between speaker and audience
What is the difference between content level and relational level meaning? -
ANSWER What words and body language mean
Can you name/define/explain the seven components of the communication
process? - ANSWER 1. Setting (location, day/time, proximity)
2. Participants (#)
3. Message creation: encoding & decoding
4. Meaning creation: filtered through content & relationship
5. Channel: how we send messages, appropriateness
6. Noise: what stops us from communicating
7. Feedback (laughter, silence, etc.)
What are the differences in three communication models from the slides? -
ANSWER 1st: does not account for shared messages, linear model, there is a
sender and receiver
2nd: transactional, both people are communicators, shared meaning
3rd: accounts for societal forces, relationship and experience, and culture
· What individual forces influence communication? - ANSWER Individual forces
include your demographic characteristics such as age, race, ethnicity,
, nationality, gender/sex, sexual orientation, regional identity and socioeconomic
class. Also includes other factors such as personality and cognitive and physical
ability. Also includes your field of experience which includes education, life
events and cultural background.
Can you define communication competence? - ANSWER The ability to adapt
one's communication to achieve one's goals
What are the goals that are studied in interactions? - ANSWER Identity goals,
relationship goals, content goals
Content goals - ANSWER describe the concrete outcomes you would like to
achieve during an interaction—to receive a job offer, earn a high grade on a
speech, or to successfully initiate a new relationship.
Relationship goals - ANSWER refer to your desire to change or maintain your
relationship with another, for example, when you say "I love you" to your
romantic partner in hopes of increasing your commitment to one another, or
when you apologize so your romantic partner won't leave you.
identity goals - ANSWER identity goals describe how we would like others to see
us or help us see ourselves.
Process of Communication (multiple terms) - ANSWER 1. Setting (location,
day/time, proximity)
2. Participants (#)
3. Message creation: encoding & decoding
4. Meaning creation: filtered through content & relationship
5. Channel: how we send messages, appropriateness
6. Noise: what stops us from communicating
7. Feedback (laughter, silence, etc.)
Communication Ethics - ANSWER the standards of right and wrong that applies
to messages that are sent and received
Paradigm - ANSWER a belief system that represents a particular worldview--
stitching holes in the net
Theory - ANSWER set of statements that explain a phenomenon
Hypothesis - ANSWER A proposed explanation and you need research to create
it
Methods - ANSWER How scholars collect and analyze data
Granelli With Complete Solutions
Why do we study communication? - ANSWER Learn more about ourselves
Essential to relationships
Helps us achieve goals
Critical thinking - ANSWER requires that one become a critic of one's own
thoughts and behavior
involves reflection and weighing evidence, is a key to successful communication
What are messages? - ANSWER are the building blocks of communication, and
the process of taking ideas and converting them into messages is called
encoding.
What are shared messages? - ANSWER the mutual understanding of a message
between speaker and audience
What is the difference between content level and relational level meaning? -
ANSWER What words and body language mean
Can you name/define/explain the seven components of the communication
process? - ANSWER 1. Setting (location, day/time, proximity)
2. Participants (#)
3. Message creation: encoding & decoding
4. Meaning creation: filtered through content & relationship
5. Channel: how we send messages, appropriateness
6. Noise: what stops us from communicating
7. Feedback (laughter, silence, etc.)
What are the differences in three communication models from the slides? -
ANSWER 1st: does not account for shared messages, linear model, there is a
sender and receiver
2nd: transactional, both people are communicators, shared meaning
3rd: accounts for societal forces, relationship and experience, and culture
· What individual forces influence communication? - ANSWER Individual forces
include your demographic characteristics such as age, race, ethnicity,
, nationality, gender/sex, sexual orientation, regional identity and socioeconomic
class. Also includes other factors such as personality and cognitive and physical
ability. Also includes your field of experience which includes education, life
events and cultural background.
Can you define communication competence? - ANSWER The ability to adapt
one's communication to achieve one's goals
What are the goals that are studied in interactions? - ANSWER Identity goals,
relationship goals, content goals
Content goals - ANSWER describe the concrete outcomes you would like to
achieve during an interaction—to receive a job offer, earn a high grade on a
speech, or to successfully initiate a new relationship.
Relationship goals - ANSWER refer to your desire to change or maintain your
relationship with another, for example, when you say "I love you" to your
romantic partner in hopes of increasing your commitment to one another, or
when you apologize so your romantic partner won't leave you.
identity goals - ANSWER identity goals describe how we would like others to see
us or help us see ourselves.
Process of Communication (multiple terms) - ANSWER 1. Setting (location,
day/time, proximity)
2. Participants (#)
3. Message creation: encoding & decoding
4. Meaning creation: filtered through content & relationship
5. Channel: how we send messages, appropriateness
6. Noise: what stops us from communicating
7. Feedback (laughter, silence, etc.)
Communication Ethics - ANSWER the standards of right and wrong that applies
to messages that are sent and received
Paradigm - ANSWER a belief system that represents a particular worldview--
stitching holes in the net
Theory - ANSWER set of statements that explain a phenomenon
Hypothesis - ANSWER A proposed explanation and you need research to create
it
Methods - ANSWER How scholars collect and analyze data
