APPLE DEVICE SUPPORT BUNDLED FINAL
SCRIPT 2026 PRACTICE SOLUTIONS
GRADED A+
⩥ How much free iCloud storage do Managed Apple IDs that are created
with Apple School Manager receive?
Answer: 200 GB
⩥ Which feature prevents unauthorized use of a remotely wiped iPhone,
iPad, Apple Watch, or Mac if the device is lost or stolen?
Answer: Activation Lock
⩥ Aileen often works offline on her MacBook Air. When she makes
changes to Pages, Numbers, and Keynote files, she relies on the
autosave feature and iCloud to keep her documents updated.
How does macOS handle changes to local documents that are stored in
iCloud?
Answer: It caches the changes, then silently pushes them when an
internet connection to the iCloud servers becomes available.
⩥ Where can you check the real-time service status of Apple network
services?
Answer: apple.com/support/systemstatus
,⩥ Which macOS feature lets multiple users log in at the same time and
access some of the same resources?
Answer: Fast user switching
⩥ Which two System Settings can you use to change your login
password if you are logged in to your user account?
Answer: Users & Groups &
Touch ID & Password
⩥ Which four options are available from the macOS Recovery window?
Answer: Safari
Disk Utility
Reinstall macOS
Restore from Time Machine
⩥ A Relocated Items folder alias appeared on your desktop after you
updated macOS.
Why did this folder appear after the macOS update?
Answer: Some of your files' previous locations were incompatible with
current macOS Security settings.
, ⩥ What happens when you revive an Intel-based Mac with Apple
Configurator for Mac?
Answer: It updates the firmware on the Apple T2 Security Chip.
⩥ What should you use to revive a Mac with Apple silicon that becomes
unresponsive when the macOS installation process is interrupted by a
power failure?
Answer: Apple Configurator for Mac
⩥ Which feature of macOS Recovery should you use when you need to
transfer files from a Mac with Apple silicon?
Answer: Share Disk
⩥ How do you start up an Intel-based Mac in safe mode?
Answer: Press and hold the Shift key during startup and log in as
Administrator.
⩥ You want to install macOS 13 on an Intel-based MacBook Pro with
the Apple T2 Security Chip using an external installer you created on a
USB drive. The Mac is connected to your local network using Ethernet,
and you have successfully restarted the Mac into Startup Manager.
Although Startup Manager allows you to select the USB drive as a
startup disk, it displays the message "Security settings do not allow this
Mac to use an external startup disk."
SCRIPT 2026 PRACTICE SOLUTIONS
GRADED A+
⩥ How much free iCloud storage do Managed Apple IDs that are created
with Apple School Manager receive?
Answer: 200 GB
⩥ Which feature prevents unauthorized use of a remotely wiped iPhone,
iPad, Apple Watch, or Mac if the device is lost or stolen?
Answer: Activation Lock
⩥ Aileen often works offline on her MacBook Air. When she makes
changes to Pages, Numbers, and Keynote files, she relies on the
autosave feature and iCloud to keep her documents updated.
How does macOS handle changes to local documents that are stored in
iCloud?
Answer: It caches the changes, then silently pushes them when an
internet connection to the iCloud servers becomes available.
⩥ Where can you check the real-time service status of Apple network
services?
Answer: apple.com/support/systemstatus
,⩥ Which macOS feature lets multiple users log in at the same time and
access some of the same resources?
Answer: Fast user switching
⩥ Which two System Settings can you use to change your login
password if you are logged in to your user account?
Answer: Users & Groups &
Touch ID & Password
⩥ Which four options are available from the macOS Recovery window?
Answer: Safari
Disk Utility
Reinstall macOS
Restore from Time Machine
⩥ A Relocated Items folder alias appeared on your desktop after you
updated macOS.
Why did this folder appear after the macOS update?
Answer: Some of your files' previous locations were incompatible with
current macOS Security settings.
, ⩥ What happens when you revive an Intel-based Mac with Apple
Configurator for Mac?
Answer: It updates the firmware on the Apple T2 Security Chip.
⩥ What should you use to revive a Mac with Apple silicon that becomes
unresponsive when the macOS installation process is interrupted by a
power failure?
Answer: Apple Configurator for Mac
⩥ Which feature of macOS Recovery should you use when you need to
transfer files from a Mac with Apple silicon?
Answer: Share Disk
⩥ How do you start up an Intel-based Mac in safe mode?
Answer: Press and hold the Shift key during startup and log in as
Administrator.
⩥ You want to install macOS 13 on an Intel-based MacBook Pro with
the Apple T2 Security Chip using an external installer you created on a
USB drive. The Mac is connected to your local network using Ethernet,
and you have successfully restarted the Mac into Startup Manager.
Although Startup Manager allows you to select the USB drive as a
startup disk, it displays the message "Security settings do not allow this
Mac to use an external startup disk."
