TEST PACK COMPLETE SOLUTIONS VERIFIED
INSIGHTS
◉ THERAPEUTIC COMMUNICATION.
Answer: *closed questioning
*open ended questioning
*restating
*paraphrasing
*clarifying
*focusing
*reflecting
*stating observations
*offering information
*summarizing
◉ COLLABORATION.
Answer: working together as a team for better patient care and
treatments
◉ PATIENT CENTERED CARE.
, Answer: *patient and family have an active role in their care plan
*treating patients with respect and dignity
◉ ACTIVE LISTENING BEHAVIORS.
Answer: *restating
*clarifying
*reflecting
*paraphrasing
*minimal encouraging
*remaining silent
*summarizing
*validating
◉ BLOCKS TO COMMUNICATION.
Answer: *false reassurance
*probing
*judging
*belittling
*giving advice
*simple answers
*acting disinterested