OAM 330 FINAL EXAM QUESTIONS
AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS)
2 behavioral approaches - correct answer- task-
oriented (initiating) and people-oriented (consideration)
3 key aspects of dependency - correct answer-
scarcity, substitutability, importance
3 stages of change - correct answer-
unfreezing, changing, refreezing
3 types of influence - correct answer-
Conformity, Compliance, Obedience
4 contemporary approaches to leadership - correct
answer- transformational, leader-member
exchange, servant, authentic
,4 situational dimensions - correct answer- 1)
Clarity - How available and easy to understand are cues
2) Consistency - How compatible are cues with each other
3) Constraints - How limited is a person's behavior by
outside forces
4) Consequences - What are implications for person's
behavior?
4 types of cultures - correct answer- Control,
performance, relationship, responsive
Adjourning stage - correct answer- • Group
separates or dissolves
• Marker: Debriefing; Team members discuss what went
right or wrong and what could have been done differently
• Goals: Reflect on ways to improve for next time
Agreement bias - correct answer- Refers to the
tendency to agree or settle in a negotiation even if the
outcome is disadvantageous
,Anchoring - correct answer- Whoever makes
the first offer is more likely to end up with a more
favorable outcome
▪ Sets tone for negotiation and influences subsequent
counter-offers
Anchoring & adjustment bias - correct answer-
Many people struggle to sufficiently adjust to an initial
reference point
Artifacts - correct answer- The visible and
tangible elements of organizational culture
Asch studies - correct answer- • Key finding:
People would conform and say lines were same length
when they were clearly not
• Many participants assumed either rest ofthe group had
more information regarding correct choice or felt
pressure to go along with group
, Assumptions - correct answer- Taken for
granted beliefs about human nature and reality
Attraction - correct answer- People self-select
into and apply to organizations they think they will fit
Attraction-selection-attrition framework - correct
answer- Culture acts as a self-defending organism
and intrusive elements are kept out
Attrition - correct answer- ▪ Selection also
imperfect because there will still be employees who do
not fit
▪ Organizations eventually eliminate candidates who do
not share company's values
Authentic leadership - correct answer- Effective
leaders stay true to their own values
AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS)
2 behavioral approaches - correct answer- task-
oriented (initiating) and people-oriented (consideration)
3 key aspects of dependency - correct answer-
scarcity, substitutability, importance
3 stages of change - correct answer-
unfreezing, changing, refreezing
3 types of influence - correct answer-
Conformity, Compliance, Obedience
4 contemporary approaches to leadership - correct
answer- transformational, leader-member
exchange, servant, authentic
,4 situational dimensions - correct answer- 1)
Clarity - How available and easy to understand are cues
2) Consistency - How compatible are cues with each other
3) Constraints - How limited is a person's behavior by
outside forces
4) Consequences - What are implications for person's
behavior?
4 types of cultures - correct answer- Control,
performance, relationship, responsive
Adjourning stage - correct answer- • Group
separates or dissolves
• Marker: Debriefing; Team members discuss what went
right or wrong and what could have been done differently
• Goals: Reflect on ways to improve for next time
Agreement bias - correct answer- Refers to the
tendency to agree or settle in a negotiation even if the
outcome is disadvantageous
,Anchoring - correct answer- Whoever makes
the first offer is more likely to end up with a more
favorable outcome
▪ Sets tone for negotiation and influences subsequent
counter-offers
Anchoring & adjustment bias - correct answer-
Many people struggle to sufficiently adjust to an initial
reference point
Artifacts - correct answer- The visible and
tangible elements of organizational culture
Asch studies - correct answer- • Key finding:
People would conform and say lines were same length
when they were clearly not
• Many participants assumed either rest ofthe group had
more information regarding correct choice or felt
pressure to go along with group
, Assumptions - correct answer- Taken for
granted beliefs about human nature and reality
Attraction - correct answer- People self-select
into and apply to organizations they think they will fit
Attraction-selection-attrition framework - correct
answer- Culture acts as a self-defending organism
and intrusive elements are kept out
Attrition - correct answer- ▪ Selection also
imperfect because there will still be employees who do
not fit
▪ Organizations eventually eliminate candidates who do
not share company's values
Authentic leadership - correct answer- Effective
leaders stay true to their own values
