SYSTEMS BASICS ACTUAL EXAM SCRIPT
2026 COMPLETE QUESTIONS AND
SOLUTIONS GRADED A PLUS HR
TECHNOLOGY MASTER SET
◉ Manager
Answer: Someone who coordinates and oversees the work of other
people so that organizational goals can be accomplished
◉ managing
Answer: To perform five basic functions: planning, organizing,
staffing, leading, and controlling.
◉ 5 basic functions
Answer: 1.Planning
2.Organizing
3.Staffing
4.Leading
5.Controlling
,◉ Human Resource Management
Answer: the process of determining human resource needs and then
recruiting, selecting, developing, motivating, evaluating,
compensating, and scheduling employees to achieve organizational
goals
◉ Personal Aspects of Management
Answer: Conducting
Planning
Selecting
Orientating
Managing
Providing
Appraising
Communication
Training
Building Employee Relations
◉ Personal Mistakes to Avoid While Managing
Answer: Employees not doing their best.
Hiring the wrong person for the position.
,High Turnover
Legal Ramifications from discriminatory actions.
Unsafe Company Practices
Lack of training undermining performance.
Unfair labor practices.
◉ Line and Staff Aspects of HRM
Answer: Recruiting
Interviewing
Selecting
Training
◉ Line vs. Staff Authority
Answer: Line: the responsibility to make decisions and issue orders
down the chain of command
Staff: The responsibility to advise and assist other personnel
◉ Line Authority
Answer: authority that entitles a manager to direct the work of an
employee
◉ Staff Authority
, Answer: the right to advise, but not command, others who are not
subordinates in the chain of command
◉ Line Managers' HRM Responsibilities
Answer: Placing the right person to the right job.
Starting new employees.
Training employees.
Improving job performance for each employee.
Gaining cooperation & developing smooth relationship.
Interpreting the company policies & procedures.
Controlling Labor Costs.
Developing the abilities of each person.
Creating & Maintaining departmental morale.
Protecting employees health & physical conditions.
◉ Human Resource Department
Answer: Recruiters
EEO Reps
Job Analysts
Compensation Managers
Training Specialists
Labor Relations Specialists