BBH 316 TOP 6 PRACTICE TEST 2026 FULL
SOLUTIONS REVIEW PACK
◉ What criterion is critical in selecting performance indicators for a
health information management department?
Answer: The indicators must include the most important aspects of
performance
◉ What feature distinguishes the Nominal Group Technique (NGT)
from brainstorming?
Answer: NGT determines the importance of responses through a
rating system
◉ What feature is a trademark of an effective PI program?
Answer: a continuous cycle of improvement projects over time
◉ Patient mortality, infection and complication rates, adherence to
living will requirements, adequate pain control, and other
documentation that describe end results of care or a measurable
change in the patient's health are examples of
Answer: outcome measures
,◉ In quality review activities, departments are directed to focus on
clinical processes that are
Answer: high risk
◉ As the new Transcription Manager, you met with the transcription
staff to encourage feedback on ways to increase transcription
accuracy to meet established benchmarks. The transcriptionists
provided feedback through brainstorming that you compiled on flip
charts and organized into categories. This is known as a(n)
Answer: affinity diagram
◉ You sit on the quality improvement team for the Nursing
department that meets to generate ideas to address verbal order
documentation problems about the "Read Back Verbal Order" policy.
What QI tool would prove useful in sharing input and various
recommendations for solving this problem?
Answer: brainstorming
◉ Which quality management theorist developed the total quality
management (TQM) as an alternative to authoritarian, top-down
management philosophies?
Answer: Deming
◉ As the HIM Department Director you are asked to chair a
committee that will review, select, and implement a CPOE system.
, The information has been collected, and you bring your committee
together to prioritize their suggestions. This method of working
with information is known as
Answer: nominal group process
◉ A histogram is a valuable tool for representing
Answer: a frequency distribution with continuous-interval data
◉ Continuous quality improvement is best described by the
following statements EXCEPT:
corrective action targets clinicians more so than processes
standards are defined, measured, and systemically applied
monitoring is ongoing with periodic feedback
all personnel support quality improvement efforts, including top
management and the governing body
Answer: corrective action targets clinicians more so than processes
◉ An unexpected occurrence involving death or serious physical or
psychological injury, or risk thereof is called
SOLUTIONS REVIEW PACK
◉ What criterion is critical in selecting performance indicators for a
health information management department?
Answer: The indicators must include the most important aspects of
performance
◉ What feature distinguishes the Nominal Group Technique (NGT)
from brainstorming?
Answer: NGT determines the importance of responses through a
rating system
◉ What feature is a trademark of an effective PI program?
Answer: a continuous cycle of improvement projects over time
◉ Patient mortality, infection and complication rates, adherence to
living will requirements, adequate pain control, and other
documentation that describe end results of care or a measurable
change in the patient's health are examples of
Answer: outcome measures
,◉ In quality review activities, departments are directed to focus on
clinical processes that are
Answer: high risk
◉ As the new Transcription Manager, you met with the transcription
staff to encourage feedback on ways to increase transcription
accuracy to meet established benchmarks. The transcriptionists
provided feedback through brainstorming that you compiled on flip
charts and organized into categories. This is known as a(n)
Answer: affinity diagram
◉ You sit on the quality improvement team for the Nursing
department that meets to generate ideas to address verbal order
documentation problems about the "Read Back Verbal Order" policy.
What QI tool would prove useful in sharing input and various
recommendations for solving this problem?
Answer: brainstorming
◉ Which quality management theorist developed the total quality
management (TQM) as an alternative to authoritarian, top-down
management philosophies?
Answer: Deming
◉ As the HIM Department Director you are asked to chair a
committee that will review, select, and implement a CPOE system.
, The information has been collected, and you bring your committee
together to prioritize their suggestions. This method of working
with information is known as
Answer: nominal group process
◉ A histogram is a valuable tool for representing
Answer: a frequency distribution with continuous-interval data
◉ Continuous quality improvement is best described by the
following statements EXCEPT:
corrective action targets clinicians more so than processes
standards are defined, measured, and systemically applied
monitoring is ongoing with periodic feedback
all personnel support quality improvement efforts, including top
management and the governing body
Answer: corrective action targets clinicians more so than processes
◉ An unexpected occurrence involving death or serious physical or
psychological injury, or risk thereof is called
