SOLUTIONS GUARANTEE A+
✔✔nursing assistant - ✔✔takes vitals, provides/assists with routine personal care like
bathing and toiling
need 75 hours of training
spend more time with residents than anyone and observe changes in residents'
condition
✔✔registered nurse - ✔✔coordinates, manages, and provides skilled nursing care
administers special treatments and giving medication
assigns tasks and supervises daily care of residents by nursing assistants
✔✔licensed practical nurse - ✔✔administers medications and gives treatment
can supervise nursing assistants
✔✔physician - ✔✔diagnose disease/disability and prescribe treatment
✔✔physical therapist - ✔✔creates treatment to help increase movement, circulation,
healing, reduce pain, and prevent disability
gain mobility
uses heat, cold, massage, ultrasound, exercise, and electrical stimulation to muscles
✔✔occupational therapist - ✔✔helps residents learn to adapt to disabilities
teaches them how to do daily activities
✔✔speech language pathologist - ✔✔identifies communication disorders and creates a
plan to help
evaluates ability to swallow
✔✔minimum data set - ✔✔detailed form with guidelines for assessing residents
lists what to do if resident problems are identified
must complete one within 14 days of admission and each year
reviewed every 3 months and a new one must be done every time there is any
significant change in the resident
✔✔residents rights - ✔✔how residents must be treated in the facilities
✔✔informed consent - ✔✔process by which a person with the help of a doctor makes
informed decisions about their health care
✔✔abuse - ✔✔purposeful mistreatment that causes physical, mental, or emotional pain
or injury
,✔✔neglect - ✔✔failure to provide needed care that results in physical, mental, or
emotional harm
✔✔physical abuse - ✔✔harm to a persons body whether intentional or unintentional
slapping, bruising, cutting, burning, physically restraining, pushing, shoving, or even
rough handling
✔✔psychological abuse - ✔✔emotional harm through threatening, scaring, humiliating,
intimidating, isolating, or insulting a person, or treating them like a child
✔✔verbal abuse - ✔✔use of spoken or written words, pictures, or gestures that
threaten, embarrass, or insult a person
✔✔sexual abuse - ✔✔forcing of a person to perform or participate in sexual acts against
their will
✔✔financial abuse - ✔✔improper or illegal use of person's money, possessions,
property, or other assets
✔✔assault - ✔✔threat to harm a person, resulting in the person being fearful that they
will be harmed
✔✔battery - ✔✔intentional touching of a person without their consent
✔✔domestic violence - ✔✔abuse by spouses, partners, or family members
physical, verbal, or sexual, or emotional
✔✔workplace violence - ✔✔abuse of staff by other staff, residents, or visitors
verbal, physical, or sexual
✔✔false imprisonment - ✔✔unlawful restraint that affects a person's freedom of
movement
threat of and actually doing this
not allowing a resident to leave facility counts too
✔✔involuntary seclusion - ✔✔separation of a person from others against their will
✔✔sexual harassment - ✔✔unwelcome sexual advance or behavior that creates
intimidating, hostile, or offensive working environment
✔✔active neglect - ✔✔purposeful failure to provide care
✔✔passive neglect - ✔✔unintentional failure to provide care
, ✔✔negligences - ✔✔means actions or failure to act or provide the proper care for a
resident resulting in unintended injury
✔✔malpractice - ✔✔occurs when a person is injured due to professional misconduct
through negligence, carelessness, or lack of skill
✔✔ombudsman - ✔✔assigned by law as the legal advocate for residents and quality
care
educate consumers and care providers
appear in court/hearings
investigate and resolve complaints
work with police and health departments
give info to public
✔✔patient self determination act - ✔✔requires all healthcare agencies that have
medicare and medicaid funds to provide info to adults about their rights to advance
directives during admission or enrollment
✔✔advance directives - ✔✔legal documents that allow people to choose what medical
care they wish to have if they are unable to make those decisions themselves
name someone to make medical decisions for a person if that person becomes ill or
disable
ex: living wills and durable powers of attorney
✔✔living will - ✔✔outlines medical care a person wants or doesn't want in case they
cannot make those decisions
✔✔durable power of attorney for health care - ✔✔health care proxy
signed, dated, and witnessed legal document that appoints someone to make medical
decisions for a person in the event that they cannot do so
✔✔do not resuscitate order - ✔✔instructs medical professionals not to perform CPR if
breathing or heartbeat stops
✔✔pain, redness, swelling, pus, drainage, heat - ✔✔symptoms of localized infection
✔✔fever, body aches, chills, nausea, vomiting, weakness, headache, mental confusion,
drop in BP - ✔✔symptoms of systemic infection
✔✔causative agent - ✔✔pathogen microorganism that causes the disease
✔✔reservoir - ✔✔where the pathogen lives and grows