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WGU D099 SALES MANAGEMENT OBJECTIVE
ASSESSMENT FINAL EXAM PREPARATION 2026 2027
COMPLETE 200 QUESTIONS AND CORRECT
ANSWERS ALREADY GRADED A+ BRAND NEW HIGH
YIELD STUDY GUIDE ACTUAL UPDATED PRACTICE
QUESTIONS EXAM PREPARATION SUCCESS REVIEW
A company fails to meet current annual sales goals. The sales manager is tasked with
developing a plan to increase sales without incurring additional costs. Which solution should
this sales manager choose?
Offering customer discounts
Focusing on product customization
Creating new products
Upselling prospective customers - CORRECT ANSWER=Upselling prospective customers
What is an advantage of using customer surveys as a means to collect data for forecasting
and quota development?
It provides detailed user information.
It involves inexpensive data collection.
It generates rich data for consumer goods.
It collects generically valuable information. - CORRECT ANSWER=It provides detailed user
information.
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What is a disadvantage of using the Delphi method as a means to collect data for
forecasting and quota development?
Possibility of a dominating voice
Time consuming in generating results
Prevalence of argumentative discussion
Discouragement in equal participation by introverts - CORRECT ANSWER=Time
consuming in generating results
A sales manager for a manufacturing company is developing a sales forecast based on past
sales trends in order to estimate a similar growth rate in sales. The sales data are divided
into four segments for analysis. Which approach to sales forecasting is the sales manager
using? Qualitative
Time series
Test market
Buying plan - CORRECT ANSWER=Time series
A sales manager is considering all sales data since the start of the business. To develop a
sales forecast for the upcoming year, the manager assigns a higher factor to recent sales
and a lower factor to sales that were over seven years ago. Which approach to sales
forecasting is being used by this sales manager?
Market test
Trend evaluation
Exponential smoothing
Decomposition analysis - CORRECT ANSWER=Exponential smoothing
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A director of sales has been asked to create a sales forecast for the upcoming fiscal year for
a company that manufactures various household goods. The director of sales wants to
analyze data by using quantitative analysis. Which method should be used to meet this
goal?
Expert opinion
Subjective approach
Statistical review
Delphi technique - CORRECT ANSWER=Statistical review
A director of sales has been asked to create a sales forecast for the upcoming fiscal year for
a company that manufactures various snack foods. The director of sales is considering
using a quantitative forecasting approach. Which approach should be used to meet this
goal?
Delphi method
Time series technique
Sales force composite
Jury of executive opinion - CORRECT ANSWER=Time series technique
A retailer is advertising its new product line and has designed a campaign that includes
social media advertising, print promotional pieces, online promotions, and a special product
launch event. Which concept is the retailer using to promote its new product line?
Relationship selling
Integrated marketing communications
Buyer journey
Marketing research - CORRECT ANSWER=Integrated marketing communications
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A salesperson wants to get to know a prospective customer by establishing ongoing
communication to ensure current as well as future sales. Which sales approach is the
salesperson using?
Transactional
Relationship
Adaptive
Direct - CORRECT ANSWER=Relationship
A salesperson prepares for a customer meeting by reviewing the number of products the
customer has purchased since the company started. The salesperson decides to open the
conversation by reviewing how the company has consistently provided a trusted product
since the start of the customer relationship .How does this salesperson's approach help
achieve sales goals?
It emphasizes company value to the customer
It analyzes return on customer investment
It evaluates the cost of customer investment
It calculates net customer profit - CORRECT ANSWER=It emphasizes company value to
the customer
Every semester, a nationally known textbook company's salesperson visits each professor
at a college to show what the company offers in the subject that the professor teaches. The
salesperson hopes the professors will adopt the book for use in the next academic year.
Which type of salesperson role does this scenario illustrate?
Trade
Prospector
Missionary
Technical - CORRECT ANSWER=Missionary
WGU D099 SALES MANAGEMENT OBJECTIVE
ASSESSMENT FINAL EXAM PREPARATION 2026 2027
COMPLETE 200 QUESTIONS AND CORRECT
ANSWERS ALREADY GRADED A+ BRAND NEW HIGH
YIELD STUDY GUIDE ACTUAL UPDATED PRACTICE
QUESTIONS EXAM PREPARATION SUCCESS REVIEW
A company fails to meet current annual sales goals. The sales manager is tasked with
developing a plan to increase sales without incurring additional costs. Which solution should
this sales manager choose?
Offering customer discounts
Focusing on product customization
Creating new products
Upselling prospective customers - CORRECT ANSWER=Upselling prospective customers
What is an advantage of using customer surveys as a means to collect data for forecasting
and quota development?
It provides detailed user information.
It involves inexpensive data collection.
It generates rich data for consumer goods.
It collects generically valuable information. - CORRECT ANSWER=It provides detailed user
information.
,2 | Page
What is a disadvantage of using the Delphi method as a means to collect data for
forecasting and quota development?
Possibility of a dominating voice
Time consuming in generating results
Prevalence of argumentative discussion
Discouragement in equal participation by introverts - CORRECT ANSWER=Time
consuming in generating results
A sales manager for a manufacturing company is developing a sales forecast based on past
sales trends in order to estimate a similar growth rate in sales. The sales data are divided
into four segments for analysis. Which approach to sales forecasting is the sales manager
using? Qualitative
Time series
Test market
Buying plan - CORRECT ANSWER=Time series
A sales manager is considering all sales data since the start of the business. To develop a
sales forecast for the upcoming year, the manager assigns a higher factor to recent sales
and a lower factor to sales that were over seven years ago. Which approach to sales
forecasting is being used by this sales manager?
Market test
Trend evaluation
Exponential smoothing
Decomposition analysis - CORRECT ANSWER=Exponential smoothing
,3 | Page
A director of sales has been asked to create a sales forecast for the upcoming fiscal year for
a company that manufactures various household goods. The director of sales wants to
analyze data by using quantitative analysis. Which method should be used to meet this
goal?
Expert opinion
Subjective approach
Statistical review
Delphi technique - CORRECT ANSWER=Statistical review
A director of sales has been asked to create a sales forecast for the upcoming fiscal year for
a company that manufactures various snack foods. The director of sales is considering
using a quantitative forecasting approach. Which approach should be used to meet this
goal?
Delphi method
Time series technique
Sales force composite
Jury of executive opinion - CORRECT ANSWER=Time series technique
A retailer is advertising its new product line and has designed a campaign that includes
social media advertising, print promotional pieces, online promotions, and a special product
launch event. Which concept is the retailer using to promote its new product line?
Relationship selling
Integrated marketing communications
Buyer journey
Marketing research - CORRECT ANSWER=Integrated marketing communications
, 4 | Page
A salesperson wants to get to know a prospective customer by establishing ongoing
communication to ensure current as well as future sales. Which sales approach is the
salesperson using?
Transactional
Relationship
Adaptive
Direct - CORRECT ANSWER=Relationship
A salesperson prepares for a customer meeting by reviewing the number of products the
customer has purchased since the company started. The salesperson decides to open the
conversation by reviewing how the company has consistently provided a trusted product
since the start of the customer relationship .How does this salesperson's approach help
achieve sales goals?
It emphasizes company value to the customer
It analyzes return on customer investment
It evaluates the cost of customer investment
It calculates net customer profit - CORRECT ANSWER=It emphasizes company value to
the customer
Every semester, a nationally known textbook company's salesperson visits each professor
at a college to show what the company offers in the subject that the professor teaches. The
salesperson hopes the professors will adopt the book for use in the next academic year.
Which type of salesperson role does this scenario illustrate?
Trade
Prospector
Missionary
Technical - CORRECT ANSWER=Missionary
