BUSI 411 UPDATED EXAM
QUESTIONS AND ANSWERS 2026
COMPLETE STUDY GUIDE WITH
VERIFIED SOLUTIONS
◉ supply chain.
Answer: a sequence of activities and organizations involved in
producing and delivering a good or service.
◉ value added.
Answer: the difference between the cost of inputs and the value or price
of outputs.
◉ lead time.
Answer: the time between ordering a good or service and receiving it.
◉ process.
Answer: one or more actions that transform inputs into outputs.
◉ model.
Answer: an abstraction of reality; a simplified representation of
something.
◉ system.
,Answer: a set of interrelated parts that must work together.
◉ Pareto phenomenon.
Answer: a few factors account for a high percentage of the occurrence of
some events.
◉ craft production.
Answer: system in which highly skilled workers use simple, flexible
tools to produce small quantities of customized goods.
◉ mass production.
Answer: systems in which low-skilled workers use specialized
machinery to produce high volumes of standardized goods.
◉ interchangeable parts.
Answer: parts of a product made to such precision that they do not have
to be custom fitted.
◉ division of labor.
Answer: the breaking up of production process into small tasks, so that
each worker performs a small portion of the overall job.
◉ Henry Gilbreth.
Answer: father of motion study.
, ◉ Henry Gannt.
Answer: recognized the value of non monetary rewards to motivate
workers.
◉ Harrington Emerson.
Answer: testified in a congressional hearing that railroads could save a
million dollars a day by applying scientific management.
◉ theory x.
Answer: workers do not like to work and have to be controlled
◉ theory y.
Answer: workers enjoy physical and mental aspects of work and become
committed to work.
◉ E-business.
Answer: use of the internet to transact business.
◉ E-commerce.
Answer: consumer to business transactions.
◉ technology.
QUESTIONS AND ANSWERS 2026
COMPLETE STUDY GUIDE WITH
VERIFIED SOLUTIONS
◉ supply chain.
Answer: a sequence of activities and organizations involved in
producing and delivering a good or service.
◉ value added.
Answer: the difference between the cost of inputs and the value or price
of outputs.
◉ lead time.
Answer: the time between ordering a good or service and receiving it.
◉ process.
Answer: one or more actions that transform inputs into outputs.
◉ model.
Answer: an abstraction of reality; a simplified representation of
something.
◉ system.
,Answer: a set of interrelated parts that must work together.
◉ Pareto phenomenon.
Answer: a few factors account for a high percentage of the occurrence of
some events.
◉ craft production.
Answer: system in which highly skilled workers use simple, flexible
tools to produce small quantities of customized goods.
◉ mass production.
Answer: systems in which low-skilled workers use specialized
machinery to produce high volumes of standardized goods.
◉ interchangeable parts.
Answer: parts of a product made to such precision that they do not have
to be custom fitted.
◉ division of labor.
Answer: the breaking up of production process into small tasks, so that
each worker performs a small portion of the overall job.
◉ Henry Gilbreth.
Answer: father of motion study.
, ◉ Henry Gannt.
Answer: recognized the value of non monetary rewards to motivate
workers.
◉ Harrington Emerson.
Answer: testified in a congressional hearing that railroads could save a
million dollars a day by applying scientific management.
◉ theory x.
Answer: workers do not like to work and have to be controlled
◉ theory y.
Answer: workers enjoy physical and mental aspects of work and become
committed to work.
◉ E-business.
Answer: use of the internet to transact business.
◉ E-commerce.
Answer: consumer to business transactions.
◉ technology.
