MANAGEMENT EXAM 1 QUESTIONS
WITH ANSWERS LATEST UPDATE
ALREADY GRADED A+
A high-reliability organization is one in which? -
correct answer- the number of accidents is
fewer than expected
A reliable healthcare service is one that? - correct
answer- consistently performs as intended
Accreditation Association for Ambulatory Health Care -
correct answer- Hospital affiliations
Accreditation Commission for Healthcare - correct
answer- Home health
Associated with the quality trilogy: planning, control,
improvement - correct answer- Juran
, Best possible care should be provided to everyone. -
correct answer- Equity
Care intended to help patients should not harm them. -
correct answer- Safety
Care should be based on scientific knowledge provided to
those who will benefit. - correct answer-
Effectiveness
Care should be promptly performed. - correct
answer- Timelessness
Care should be respectful & responsive to patient
preference, needs, & values - correct answer-
Patient Centered
Combined science of quality with practical application -
correct answer- Juran