IHOP SOP TRAINING TEST PAPER
COMPLETE QUESTIONS AND CORRECT
ANSWERS FULL SOLUTION GUIDE
●● What does FIFO stand for?
Answer: First In First Out
●● Dry goods should be stored within what temperature range?
Answer: 50ﾟ-70ﾟ
●● Upon delivery, frozen foods must be:
Answer: Solid to the touch
●● Cardboard boxes should always be:
Answer: Broken down before being thrown in the dumpster
●● How often should the inside of trash containers be washed?
Answer: Everyday
●● When is it acceptable to keep the back door propped open?
Answer: Never
,●● When should trash disposal occur?
Answer: ONLY during daylight hours
●● If a guest complains that their soda tastes "flat," the issue is most
likely:
Answer: Low CO2 supply at the soda machine
●● Where should the ice scoop never be stored?
Answer: Out of the ice in a clean, sanitized holder or container
●● What 2 areas should be checked for cleanliness on the milk machine
before it is filled?
Answer: 1) Pinch Point
2) Dispensing Arm
●● Washing full loads in the dishwasher helps to conserve what 3 items?
Answer: 1) Water
2) Cleaning Agent
3) Electricity
●● What can happen when racks or cylinders in the dishwasher are
packed too tightly?
, Answer: Dishes and silverware may not get properly cleaned and
sanitized
●● What is the first step in washing dishes?
Answer: 1) Scrape & pre-rinse
●● What are the steps to clean the BOH floors?
Answer: 1) Sweep
2) Mop with detergent solution
3) Mop rinse with hot water
●● What is the term for when microorganisms are transferred from one
surface to another?
Answer: Cross-Contamination
●● What is the preferred method for thawing food?
Answer: In a refrigerator between 33ﾟ and 41ﾟ
●● What food temperature range is known as the Temperature Danger
Zone?
Answer: 41ﾟ - 140ﾟ
COMPLETE QUESTIONS AND CORRECT
ANSWERS FULL SOLUTION GUIDE
●● What does FIFO stand for?
Answer: First In First Out
●● Dry goods should be stored within what temperature range?
Answer: 50ﾟ-70ﾟ
●● Upon delivery, frozen foods must be:
Answer: Solid to the touch
●● Cardboard boxes should always be:
Answer: Broken down before being thrown in the dumpster
●● How often should the inside of trash containers be washed?
Answer: Everyday
●● When is it acceptable to keep the back door propped open?
Answer: Never
,●● When should trash disposal occur?
Answer: ONLY during daylight hours
●● If a guest complains that their soda tastes "flat," the issue is most
likely:
Answer: Low CO2 supply at the soda machine
●● Where should the ice scoop never be stored?
Answer: Out of the ice in a clean, sanitized holder or container
●● What 2 areas should be checked for cleanliness on the milk machine
before it is filled?
Answer: 1) Pinch Point
2) Dispensing Arm
●● Washing full loads in the dishwasher helps to conserve what 3 items?
Answer: 1) Water
2) Cleaning Agent
3) Electricity
●● What can happen when racks or cylinders in the dishwasher are
packed too tightly?
, Answer: Dishes and silverware may not get properly cleaned and
sanitized
●● What is the first step in washing dishes?
Answer: 1) Scrape & pre-rinse
●● What are the steps to clean the BOH floors?
Answer: 1) Sweep
2) Mop with detergent solution
3) Mop rinse with hot water
●● What is the term for when microorganisms are transferred from one
surface to another?
Answer: Cross-Contamination
●● What is the preferred method for thawing food?
Answer: In a refrigerator between 33ﾟ and 41ﾟ
●● What food temperature range is known as the Temperature Danger
Zone?
Answer: 41ﾟ - 140ﾟ
