C232- Intro to Human Resource
Management: topic 7 Wgu Questions
With 100% Correct Answers.
Forced Distribution Appraisal - Answer A performance-evaluation method in which a
superior must assign only a certain proportion of subordinates to each of several categories
with respect to each other. A common one may be divided into five categories, with a fixed
percentage of all subordinates in a group falling within each of these categories.
Narrative Essay Appraisal - Answer Performance Evaluation method in which the rater
describes the employee's strengths and weaknesses and suggests methods for improving
performance.
Paired Comparison Appraisal - Answer A performance-evaluation method in which each
employee is compared to every other incumbent, two at a time on a single standard, to
determine which is "better."
Peer Appraisal - Answer Performance Assessment of an employee's performance or future
success by his or her work colleagues. Often considered an effective tool when teamwork and
participation are part of the organizational culture.
Straight Ranking Appraisal - Answer A performance-evaluation method in which a superior
lists the subordinates in order, from best to worst, usually on the basis of overall performance.
List the Administrative use of Performance Appraisals (PA)/Evaluations. - Answer 1. Salary
in-/de-creases
2. Demotions
3. Layoff
4. Promotions/transfers
5. Terminations
List the Development use of Performance Appraisals (PA)/Evaluations. - Answer 1. Identify
training needs
2. Motivate employee improvement
3. Provide feedback
4. Counsel employees
5. Spot performance deficiencies
6. Identify/Acknowledge strengths
, Distinguish Performance Management (PM) and Performance Appraisal (PA) - Answer PM is
PROCESS aiding employees to understand job objectives, motivate and train to accomplish
goals. It begins with knowing company strategy.
PA is FORMAL SYSTEM to measure, evaluate, and influence of employee's job-related attributes,
behaviors and outcomes.
Besides feedback what else does a PA do. - Answer 1. Ensure company goals are aligned to
job anlaysis.
2. Set work standards to clarify performance expectations.
3. Create metrics documenting standards.
4. Assess employee's actual performance relative to stated standards.
5. Provide motivating feedback to do better or doing well.
What terms are used to clarify the person doing the appraising? - Answer superior or rater
vs. supervisor or manager.
What terms are used to clarify the person being appraised? - Answer subordinate or ratee.
Does not mean ratee is lower level, simply a term of clarity.
In what ways is the PA an agreeemnt b/w the company and employee? - Answer 1.
Productivity improvement
2. Management development
3. Peformance measurement
4. Feedback
5. HRP
6. Legal compliance
7. Communication b/w Rater & Ratee
8. Supervisory awareness of job
Describe elements of performance measurement. - Answer establishes the employee's work
value to company and evaluates employee contributions.
What other areas of HR does performance management impact? - Answer 1. Job Analysis
2. Compensation
3. Train (current job) & Develop (future KSAs)
Management: topic 7 Wgu Questions
With 100% Correct Answers.
Forced Distribution Appraisal - Answer A performance-evaluation method in which a
superior must assign only a certain proportion of subordinates to each of several categories
with respect to each other. A common one may be divided into five categories, with a fixed
percentage of all subordinates in a group falling within each of these categories.
Narrative Essay Appraisal - Answer Performance Evaluation method in which the rater
describes the employee's strengths and weaknesses and suggests methods for improving
performance.
Paired Comparison Appraisal - Answer A performance-evaluation method in which each
employee is compared to every other incumbent, two at a time on a single standard, to
determine which is "better."
Peer Appraisal - Answer Performance Assessment of an employee's performance or future
success by his or her work colleagues. Often considered an effective tool when teamwork and
participation are part of the organizational culture.
Straight Ranking Appraisal - Answer A performance-evaluation method in which a superior
lists the subordinates in order, from best to worst, usually on the basis of overall performance.
List the Administrative use of Performance Appraisals (PA)/Evaluations. - Answer 1. Salary
in-/de-creases
2. Demotions
3. Layoff
4. Promotions/transfers
5. Terminations
List the Development use of Performance Appraisals (PA)/Evaluations. - Answer 1. Identify
training needs
2. Motivate employee improvement
3. Provide feedback
4. Counsel employees
5. Spot performance deficiencies
6. Identify/Acknowledge strengths
, Distinguish Performance Management (PM) and Performance Appraisal (PA) - Answer PM is
PROCESS aiding employees to understand job objectives, motivate and train to accomplish
goals. It begins with knowing company strategy.
PA is FORMAL SYSTEM to measure, evaluate, and influence of employee's job-related attributes,
behaviors and outcomes.
Besides feedback what else does a PA do. - Answer 1. Ensure company goals are aligned to
job anlaysis.
2. Set work standards to clarify performance expectations.
3. Create metrics documenting standards.
4. Assess employee's actual performance relative to stated standards.
5. Provide motivating feedback to do better or doing well.
What terms are used to clarify the person doing the appraising? - Answer superior or rater
vs. supervisor or manager.
What terms are used to clarify the person being appraised? - Answer subordinate or ratee.
Does not mean ratee is lower level, simply a term of clarity.
In what ways is the PA an agreeemnt b/w the company and employee? - Answer 1.
Productivity improvement
2. Management development
3. Peformance measurement
4. Feedback
5. HRP
6. Legal compliance
7. Communication b/w Rater & Ratee
8. Supervisory awareness of job
Describe elements of performance measurement. - Answer establishes the employee's work
value to company and evaluates employee contributions.
What other areas of HR does performance management impact? - Answer 1. Job Analysis
2. Compensation
3. Train (current job) & Develop (future KSAs)
