WGU D471 - GLOBAL SUPPLY CHAIN
MANAGEMENT
70+ (Updated for 2026) Exam Prep Pack | A+ Questions & Verified
Answers
100% Guarantee Pass
📋 DOCUMENT OVERVIEW 70 Qs
This document, "WGU D471 - Global Supply Chain Management," covers specific topics such as supply
chain stages, logistics technologies, big data applications, production strategies, and inventory
management systems. It provides 70 questions with correct answers and detailed explanations, offering
a comprehensive review of global supply chain management concepts for exam preparation. Students
can effectively use this document to study, review, and understand key concepts, facilitating their
mastery of the material.
✓ Verified Answers ✓ Exam Ready ✓ Study Guide
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EXAM QUESTIONS
QUESTION 1
At which stage of the supply chain does a distributor operate?
CORRECT ANSWER
Downstream
RATIONALE: A distributor operates downstream in the supply chain because they are responsible for getting the
product to the end-consumer, making them a key player in the distribution stage that follows the manufacturer and
precedes the retailer. This downstream position involves taking products from the manufacturer and moving them
through the channel to the final customer, a role that distributors fill by facilitating the flow of goods.
QUESTION 2
Which technology helps with the quick production of product models and prototypes for an
organization?
CORRECT ANSWER
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, 3D printing
RATIONALE: "3D printing" is the correct answer because it enables the rapid creation of complex product models and
prototypes, allowing organizations to quickly test and refine their designs. This technology's ability to produce functional
parts and models directly from digital designs streamlines the product development process, making it an essential tool
for efficient product prototyping and innovation.
QUESTION 3
What is an example of big data being utilized in a supply chain?
CORRECT ANSWER
Global positioning systems data in logistics
RATIONALE: Global positioning systems (GPS) data in logistics is an example of big data being utilized in a supply chain
because it generates a vast amount of location-based data that can be analyzed to optimize routes, reduce
transportation costs, and improve delivery times. By leveraging this data, companies can make data-driven decisions
and gain valuable insights into their supply chain operations, ultimately leading to increased efficiency and
competitiveness.
QUESTION 4
What is the phenomenon where workers become more competent with increased production
volumes?
CORRECT ANSWER
Experience curve
RATIONALE: The experience curve refers to the concept where workers become more efficient and competent as they
produce higher volumes, due to the learning effect that occurs as they repeat tasks and develop muscle memory. This
phenomenon is often observed in manufacturing, where increased production volumes lead to reduced costs and
improved quality, as workers become more adept at their roles.
QUESTION 5
A healthcare company is producing large volumes of toothpaste and toothbrushes and is replenishing
shelves at multiple retail stores according to forecasting.
Which product positioning strategy is being used?
CORRECT ANSWER
Make to stock
RATIONALE: The healthcare company is using a "Make to stock" strategy because it is producing large volumes of
toothpaste and toothbrushes to fulfill forecasted demand, ensuring that shelves are replenished at multiple retail stores.
This approach prioritizes inventory replenishment according to forecasted sales, allowing the company to maintain a
steady stock level and meet customer needs.
QUESTION 6
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, A furniture shop requires four of its carpenters to work in sequence to produce a table. Each carpenter
has a capacity rating of one to four based on the part of the table being created. The capacity rating
and process time for each carpenter is:
Carpenter 1: Capacity rating =4Process time=12 minutes
Carpenter 2: Capacity rating =2Process time=18 minutes
Carpenter 3: Capacity rating =1Process time=12.5 minutes
Carpenter 4: Capacity rating =3Process time=13 minutes
Which carpenter is most likely to become a bottleneck in the production of the table?
CORRECT ANSWER
Carpenter 2
RATIONALE: A bottleneck in production occurs when a single process or resource limits the overall output. In this
scenario, "Carpenter 2" is the correct answer because it has the lowest capacity rating of 2, which means it can only
complete one unit of work at a time, limiting the overall production rate regardless of the other carpenters' capacity
ratings.
QUESTION 7
At a car wash, the second step of waxing the vehicle takes more time than any other step and has
been identified as a bottleneck. The work required in this step has been reduced to match the time of
the other steps in the process.
What is this method known as according to the theory of constraints (TOC)?
CORRECT ANSWER
Exploiting the constraint
RATIONALE: This method is known as "Exploiting the constraint" because it involves identifying and taking advantage of
the bottleneck's reduced workload, allowing the entire process to proceed at its maximum capacity. By matching the
bottleneck step's time to the other steps, the constraint is being utilized to its full potential, thereby preventing it from
restricting the overall process's efficiency.
QUESTION 8
An apparel company sources all its textiles from a facility in a city that has experienced a major
hurricane. The apparel company is concerned about making its deliverables next month and is unsure
what to tell its customers.
Which type of supply chain risk is the apparel company facing after a hurricane?
CORRECT ANSWER
Environmental
RATIONALE: The apparel company is facing a supply chain risk related to environmental factors, specifically natural
disasters, which can disrupt the production and availability of materials. This type of risk is commonly referred to as an
environmental or natural disaster risk, which affects the company's ability to meet its deliverables due to disruptions
caused by external environmental events.
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MANAGEMENT
70+ (Updated for 2026) Exam Prep Pack | A+ Questions & Verified
Answers
100% Guarantee Pass
📋 DOCUMENT OVERVIEW 70 Qs
This document, "WGU D471 - Global Supply Chain Management," covers specific topics such as supply
chain stages, logistics technologies, big data applications, production strategies, and inventory
management systems. It provides 70 questions with correct answers and detailed explanations, offering
a comprehensive review of global supply chain management concepts for exam preparation. Students
can effectively use this document to study, review, and understand key concepts, facilitating their
mastery of the material.
✓ Verified Answers ✓ Exam Ready ✓ Study Guide
Trusted by thousands of students and professionals worldwide
EXAM QUESTIONS
QUESTION 1
At which stage of the supply chain does a distributor operate?
CORRECT ANSWER
Downstream
RATIONALE: A distributor operates downstream in the supply chain because they are responsible for getting the
product to the end-consumer, making them a key player in the distribution stage that follows the manufacturer and
precedes the retailer. This downstream position involves taking products from the manufacturer and moving them
through the channel to the final customer, a role that distributors fill by facilitating the flow of goods.
QUESTION 2
Which technology helps with the quick production of product models and prototypes for an
organization?
CORRECT ANSWER
Trusted by thousands of students and professionals worldwide Page 1 of 21
, 3D printing
RATIONALE: "3D printing" is the correct answer because it enables the rapid creation of complex product models and
prototypes, allowing organizations to quickly test and refine their designs. This technology's ability to produce functional
parts and models directly from digital designs streamlines the product development process, making it an essential tool
for efficient product prototyping and innovation.
QUESTION 3
What is an example of big data being utilized in a supply chain?
CORRECT ANSWER
Global positioning systems data in logistics
RATIONALE: Global positioning systems (GPS) data in logistics is an example of big data being utilized in a supply chain
because it generates a vast amount of location-based data that can be analyzed to optimize routes, reduce
transportation costs, and improve delivery times. By leveraging this data, companies can make data-driven decisions
and gain valuable insights into their supply chain operations, ultimately leading to increased efficiency and
competitiveness.
QUESTION 4
What is the phenomenon where workers become more competent with increased production
volumes?
CORRECT ANSWER
Experience curve
RATIONALE: The experience curve refers to the concept where workers become more efficient and competent as they
produce higher volumes, due to the learning effect that occurs as they repeat tasks and develop muscle memory. This
phenomenon is often observed in manufacturing, where increased production volumes lead to reduced costs and
improved quality, as workers become more adept at their roles.
QUESTION 5
A healthcare company is producing large volumes of toothpaste and toothbrushes and is replenishing
shelves at multiple retail stores according to forecasting.
Which product positioning strategy is being used?
CORRECT ANSWER
Make to stock
RATIONALE: The healthcare company is using a "Make to stock" strategy because it is producing large volumes of
toothpaste and toothbrushes to fulfill forecasted demand, ensuring that shelves are replenished at multiple retail stores.
This approach prioritizes inventory replenishment according to forecasted sales, allowing the company to maintain a
steady stock level and meet customer needs.
QUESTION 6
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, A furniture shop requires four of its carpenters to work in sequence to produce a table. Each carpenter
has a capacity rating of one to four based on the part of the table being created. The capacity rating
and process time for each carpenter is:
Carpenter 1: Capacity rating =4Process time=12 minutes
Carpenter 2: Capacity rating =2Process time=18 minutes
Carpenter 3: Capacity rating =1Process time=12.5 minutes
Carpenter 4: Capacity rating =3Process time=13 minutes
Which carpenter is most likely to become a bottleneck in the production of the table?
CORRECT ANSWER
Carpenter 2
RATIONALE: A bottleneck in production occurs when a single process or resource limits the overall output. In this
scenario, "Carpenter 2" is the correct answer because it has the lowest capacity rating of 2, which means it can only
complete one unit of work at a time, limiting the overall production rate regardless of the other carpenters' capacity
ratings.
QUESTION 7
At a car wash, the second step of waxing the vehicle takes more time than any other step and has
been identified as a bottleneck. The work required in this step has been reduced to match the time of
the other steps in the process.
What is this method known as according to the theory of constraints (TOC)?
CORRECT ANSWER
Exploiting the constraint
RATIONALE: This method is known as "Exploiting the constraint" because it involves identifying and taking advantage of
the bottleneck's reduced workload, allowing the entire process to proceed at its maximum capacity. By matching the
bottleneck step's time to the other steps, the constraint is being utilized to its full potential, thereby preventing it from
restricting the overall process's efficiency.
QUESTION 8
An apparel company sources all its textiles from a facility in a city that has experienced a major
hurricane. The apparel company is concerned about making its deliverables next month and is unsure
what to tell its customers.
Which type of supply chain risk is the apparel company facing after a hurricane?
CORRECT ANSWER
Environmental
RATIONALE: The apparel company is facing a supply chain risk related to environmental factors, specifically natural
disasters, which can disrupt the production and availability of materials. This type of risk is commonly referred to as an
environmental or natural disaster risk, which affects the company's ability to meet its deliverables due to disruptions
caused by external environmental events.
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