MSM 6610 CHAPTER 5 EXAM QUESTIONS
AND ANSWERS ALL CORRECT
What are the consequences of goal-directed behavior? - Answer- Rewards and
punishments.
What is the traditional approach to motivation? - Answer- An assumption that
employees are motivated primarily by money.
What does the human relations approach suggest? - Answer- Fostering a false sense of
inclusion in decision-making will lead to positive employee attitudes and motivation.
What does the human resource approach assume about people? - Answer- People
want to contribute and can make genuine contributions.
What is task-specific self-efficacy? - Answer- A person's belief in their capabilities to
accomplish a specific task.
What are the three dimensions of self-efficacy? - Answer- 1. Magnitude, 2. Strength, 3.
Generality.
What does the need-based theory of motivation assume? - Answer- Need deficiencies
cause behavior.
What are the basic needs in Maslow's hierarchy? - Answer- Physiological, Security,
Belongingness.
What are the growth needs in Maslow's hierarchy? - Answer- Esteem and Self-
actualization.
What does ERG theory describe? - Answer- Existence, relatedness, and growth needs.
What does the two-factor theory identify? - Answer- Motivation factors that affect
satisfaction and hygiene factors that determine dissatisfaction.
What are motivation factors according to the two-factor theory? - Answer- Intrinsic
factors such as achievement and recognition.
, What are hygiene factors according to the two-factor theory? - Answer- Extrinsic factors
such as pay and job security.
What does the acquired needs framework center on? - Answer- The needs for
achievement, affiliation, and power.
What is the need for achievement? - Answer- The desire to accomplish a task or goal
more effectively than in the past.
What is the need for affiliation? - Answer- The need for human companionship.
What is the need for power? - Answer- The desire to control resources in one's
environment.
What does the equity theory of motivation focus on? - Answer- People's desire to be
treated equitably and to avoid perceived inequity.
What is equity in the context of motivation? - Answer- The belief that one is being
treated fairly in relation to others.
What is inequity in the context of motivation? - Answer- The belief that one is being
treated unfairly in relation to others.
How do people form equity perceptions? - Answer- By comparing their situation with
that of someone else.
What motivates people to maintain their current situation according to equity theory? -
Answer- Perceived equity.
What motivates individuals to maintain the current situation according to equity theory? -
Answer- Perception of equity
What is the primary focus of expectancy theory? - Answer- People are motivated by
how much they want something and the perceived likelihood of obtaining it.
What does effort-to-performance expectancy refer to? - Answer- The perceived
probability that effort will lead to performance.
What is motivation? - Answer- A set of forces that leads people to behave in particular
ways.
What is the formula for job performance (P)? - Answer- P = M × A × E, where M is
motivation, A is ability, and E is environment.
AND ANSWERS ALL CORRECT
What are the consequences of goal-directed behavior? - Answer- Rewards and
punishments.
What is the traditional approach to motivation? - Answer- An assumption that
employees are motivated primarily by money.
What does the human relations approach suggest? - Answer- Fostering a false sense of
inclusion in decision-making will lead to positive employee attitudes and motivation.
What does the human resource approach assume about people? - Answer- People
want to contribute and can make genuine contributions.
What is task-specific self-efficacy? - Answer- A person's belief in their capabilities to
accomplish a specific task.
What are the three dimensions of self-efficacy? - Answer- 1. Magnitude, 2. Strength, 3.
Generality.
What does the need-based theory of motivation assume? - Answer- Need deficiencies
cause behavior.
What are the basic needs in Maslow's hierarchy? - Answer- Physiological, Security,
Belongingness.
What are the growth needs in Maslow's hierarchy? - Answer- Esteem and Self-
actualization.
What does ERG theory describe? - Answer- Existence, relatedness, and growth needs.
What does the two-factor theory identify? - Answer- Motivation factors that affect
satisfaction and hygiene factors that determine dissatisfaction.
What are motivation factors according to the two-factor theory? - Answer- Intrinsic
factors such as achievement and recognition.
, What are hygiene factors according to the two-factor theory? - Answer- Extrinsic factors
such as pay and job security.
What does the acquired needs framework center on? - Answer- The needs for
achievement, affiliation, and power.
What is the need for achievement? - Answer- The desire to accomplish a task or goal
more effectively than in the past.
What is the need for affiliation? - Answer- The need for human companionship.
What is the need for power? - Answer- The desire to control resources in one's
environment.
What does the equity theory of motivation focus on? - Answer- People's desire to be
treated equitably and to avoid perceived inequity.
What is equity in the context of motivation? - Answer- The belief that one is being
treated fairly in relation to others.
What is inequity in the context of motivation? - Answer- The belief that one is being
treated unfairly in relation to others.
How do people form equity perceptions? - Answer- By comparing their situation with
that of someone else.
What motivates people to maintain their current situation according to equity theory? -
Answer- Perceived equity.
What motivates individuals to maintain the current situation according to equity theory? -
Answer- Perception of equity
What is the primary focus of expectancy theory? - Answer- People are motivated by
how much they want something and the perceived likelihood of obtaining it.
What does effort-to-performance expectancy refer to? - Answer- The perceived
probability that effort will lead to performance.
What is motivation? - Answer- A set of forces that leads people to behave in particular
ways.
What is the formula for job performance (P)? - Answer- P = M × A × E, where M is
motivation, A is ability, and E is environment.
