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C232: Human Resource WGU Study Guide Exam and Actual Answers.

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EEOC - Answer Equal employment opportunity commission What are the 3 exceptions of employment at will - Answer Public policy Implied contract Implied covenant of good faith What are the 8 competencies of HR professional - Answer Business & industry knowledge Leadership & influence skills Customer focus Engagement Analytical ability Propensity for action Political awareness Understanding of economic phenomenon A firm's affirmative action plan should contain three basic elements - Answer Reasonable action Reasonable self-analysis Reasonable rationale for taking action Top Management - Answer Often determines how important HRM will be within the organization What are the benefits of a diverse workforce - Answer Increase creativity Nurtures innovation Title VII - Answer Makes it unlawful for an employer to refuse to hire any individual because of protected class Discriminate against any individual with respect to compensation, terms, conditions, or privileges based on a protect class Segregate & classify employees in a way that creates adverse impact on individuals' employment status

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C232: Human Resource WGU Study
Guide Exam and Actual Answers.
EEOC - Answer Equal employment opportunity commission



What are the 3 exceptions of employment at will - Answer Public policy

Implied contract

Implied covenant of good faith



What are the 8 competencies of HR professional - Answer Business & industry knowledge

Leadership & influence skills

Customer focus

Engagement

Analytical ability

Propensity for action

Political awareness

Understanding of economic phenomenon



A firm's affirmative action plan should contain three basic elements - Answer Reasonable
action

Reasonable self-analysis

Reasonable rationale for taking action



Top Management - Answer Often determines how important HRM will be within the
organization



What are the benefits of a diverse workforce - Answer Increase creativity

Nurtures innovation



Title VII - Answer Makes it unlawful for an employer to refuse to hire any individual because
of protected class

Discriminate against any individual with respect to compensation, terms, conditions, or
privileges based on a protect class

Segregate & classify employees in a way that creates adverse impact on individuals'
employment status

, What protected classes are covered under Title VII - Answer Race, color, religion, sex, and
national origin



Internal recruiting - Answer Employee referral program

Job rotation

Transfers

Promotion



External recruiting - Answer Employment websites

Radio & television

Newspaper & trade journals

Acquisitions & mergers



What method is BEST for recruiting - Answer None



What is the first step in improving the selection process? - Answer Refine the measure of job
success



What was the purpose of the civil rights act of 1964? - Answer Curb societal beliefs that
people are different based on their physical appearance



What does Bona Fide Occupational Qualification (BFOQ) mean? - Answer Characteristic that
is necessary to successfully perform the job



How many employees does a company need to have before federal anti-discrimination laws
apply? - Answer 15-25 employees



What is employment at will? - Answer Organizations can generally hire, fire, or promote a
person for any reason whatsoever. Also allows employees to leave a job at any time and for no
reason



What state doesn't practice employment at will? - Answer Montana



What does corporate culture represent? - Answer The organization's value system



What are the four HR management objectives? - Answer Increasing productivity

Increase quality of work flow

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