CIS SERVICE MAPPING 2026 ACTUAL EXAM SCRIPT COMPREHENSIVE QUESTIONS AND ANSWERS

CIS SERVICE MAPPING 2026 ACTUAL
EXAM SCRIPT COMPREHENSIVE
QUESTIONS AND ANSWERS

◉ When does Discovery classify processes?
Answer: During the exploration phase.


Like device classification, process classification has its own criteria
and the ability to launch additional probes.


◉ What is the Service Mapping Discovery Lifecycle Flow?
Answer: 1. Start
2. Map
3. Fix
4. Review
5 Approve


◉ What are the relevant Service Mapping roles?
Answer: 1. sm_admin - Performs advanced configuration
2. sm_user - Uses Service Maps
3. sm_app_owner- Reviews, Approves, Owns Service

, ◉ What is the name of a Credential that is applied to an Application
and not a Host?
Answer: Application Credential


◉ How is Credential-less Discovery done?
Answer: Partial discovery of CI information (via Nmap)


◉ What is an Entry Point?
Answer: The first tier application on a host CI where the end user
receives the service. Service Mapping starts the mapping process
from this point.


◉ What are the tiles in the Service Mapping Home Page?
Answer: 1. Map: Candidate entry point based on pre-defined criteria.
2. Fix: Service Maps that contain errors.
3. Approve: Service Maps flagged manually as ready for
review/rejected or maps with a CI count of >0 and error count =0.
4. Completed: Service Maps flagged manually as approved.


◉ Service gain a new field called Process Status, what are the states?
Answer: 1. Data Gathering
2. Finished Questionnaire