CIS SERVICE MAPPING 2026 FINAL TEST
PAPER QUESTIONS AND ANSWERS
GRADED A PLUS
◉ Which one of the following describes how a MID Server
communicates with a ServiceNow instance?
A. Initiates on HTTPS
B. Responds on HTTPS
C. Responds on HTTP
D. Initiates on HTTP
Answer: A. Initiates on HTTPS
◉ Assuming the Apache Web Server Identification Rule (CI
Identifier) is configured as shown with the following Criterion
attributes: Class-Configuration file-Version
https://img.examtopics.com/cis-sm/image4.png
Yesterday, an Apache Web Server CI was discovered as part of
Service Mapping. Today, the application owner upgraded the Apache
Web Server to a different version and reran discovery of the service.
What will happen in the CMDB?
,A. A duplication error will occur.
B. A new Apache Web Server CI is created.
C. The existing Apache Web Server CI will be reconciled with the
upgraded Apache Web Server CI and its version will be updated.
D. The Apache Web Server CI will be reclassified as a Web Server CI.
Answer: B. A new Apache Web Server CI is created.
◉ Which one of the following Regular Expressions could be used to
parse the value 5.2.0 from the string?Version 5.2.0
A. Version (\.*)
B. Version\s+(\d+\.\d+\.\d+)
C. Version (\d+)
D. Version (\d+).(\d+).(\d+)
Answer: B. Version\s+(\d+\.\d+\.\d+)
◉ Which of the following reasons would a prospect consider
purchasing ServiceNow Event Management? (Choose three.)
A. Determine impacted services from a given event/alert.
, B. Provide software deployment capabilities to patch problem
infrastructure.
C. Automatically generate incidents for certain classes of alerts.
D. Provide state of the art monitoring capabilities across a wide
array of different types of infrastructure.
E. Consolidate events from disparate monitoring tools into a
consolidated central system.
Answer: A. Determine impacted services from a given event/alert.
C. Automatically generate incidents for certain classes of alerts.
E. Consolidate events from disparate monitoring tools into a
consolidated central system.
◉ When running Service Mapping discovery, which of the following
represents the root cause of the error?
''Failed to access target system. Access is denied''
A. SSO authentication error
B. CLI permissions error
C. Applicative permissions error
D. Windows authentication error
Answer: D. Windows authentication error
◉ Assume an Apache Web Server Identifier Entry is configured as
shown:
PAPER QUESTIONS AND ANSWERS
GRADED A PLUS
◉ Which one of the following describes how a MID Server
communicates with a ServiceNow instance?
A. Initiates on HTTPS
B. Responds on HTTPS
C. Responds on HTTP
D. Initiates on HTTP
Answer: A. Initiates on HTTPS
◉ Assuming the Apache Web Server Identification Rule (CI
Identifier) is configured as shown with the following Criterion
attributes: Class-Configuration file-Version
https://img.examtopics.com/cis-sm/image4.png
Yesterday, an Apache Web Server CI was discovered as part of
Service Mapping. Today, the application owner upgraded the Apache
Web Server to a different version and reran discovery of the service.
What will happen in the CMDB?
,A. A duplication error will occur.
B. A new Apache Web Server CI is created.
C. The existing Apache Web Server CI will be reconciled with the
upgraded Apache Web Server CI and its version will be updated.
D. The Apache Web Server CI will be reclassified as a Web Server CI.
Answer: B. A new Apache Web Server CI is created.
◉ Which one of the following Regular Expressions could be used to
parse the value 5.2.0 from the string?Version 5.2.0
A. Version (\.*)
B. Version\s+(\d+\.\d+\.\d+)
C. Version (\d+)
D. Version (\d+).(\d+).(\d+)
Answer: B. Version\s+(\d+\.\d+\.\d+)
◉ Which of the following reasons would a prospect consider
purchasing ServiceNow Event Management? (Choose three.)
A. Determine impacted services from a given event/alert.
, B. Provide software deployment capabilities to patch problem
infrastructure.
C. Automatically generate incidents for certain classes of alerts.
D. Provide state of the art monitoring capabilities across a wide
array of different types of infrastructure.
E. Consolidate events from disparate monitoring tools into a
consolidated central system.
Answer: A. Determine impacted services from a given event/alert.
C. Automatically generate incidents for certain classes of alerts.
E. Consolidate events from disparate monitoring tools into a
consolidated central system.
◉ When running Service Mapping discovery, which of the following
represents the root cause of the error?
''Failed to access target system. Access is denied''
A. SSO authentication error
B. CLI permissions error
C. Applicative permissions error
D. Windows authentication error
Answer: D. Windows authentication error
◉ Assume an Apache Web Server Identifier Entry is configured as
shown:
