TEST PAPER FULL QUESTIONS AND
SOLUTIONS
◉ What is a Service?
Answer: An set of interconnected applications and hosts which are
configured to offer a service to the organization.
◉ How many credential types exist in a baseline instance?
Answer: 22
◉ What field is used to define the frequency in a discovery schedule?
Answer: The Run field
◉ Key components of Service Mapping are?
Answer: 1. MID Server: Allows the Service Mapping application
access to the target CIs
2. Discovery: Responsible for discovering host CIs
3. Discovery Patterns: Identifies applications and connections
related specifically to a service
, 4. Identification and Recon: Acts as a centralized and configurable
method to determine updates to the CMDB
◉ How does Service Mapping differ from traditional discovery?
Answer: Horizontal finds everything within a targeted IP range,
whether it's helpful or not. Top-Down finds only components of the
service and ignore anything else.
◉ What does the MID in MID Server stand for?
Answer: Management Instrumentation and Discovery
◉ What does the MID Server do?
Answer: 1. Facilitates communication and movement of data
between the ServiceNow platform and services behind the customer
firewall.
2. Interacts with ServiceNow by way of the External Communication
Channel (ECC)
◉ What Service Now applications use a MID server?
Answer: 1. Discovery / Service Mapping
2. Orchestration / Event Management
3. JDBC / LDAP / 3rd Party Integrations
4. System Web Services