COUN 502 CERTIFICATION EXAM
QUESTIONS AND ANSWERS 2026
COMPLETE EXAM PREP WITH
VERIFIED SOLUTIONS
◉ Define Administration.
Answer: The day to day implementation of the organization's policies
and procedures
◉ Good supervision is what?.
Answer: A matter of caribg for staff
◉ According to Greenleaf 1977: a leader is what first?.
Answer: A servant
◉ The power to lead comes from what?.
Answer: Giving up personal need for power in order to serve the group
◉ Key leadership quality is what?.
Answer: The ability to bring about positive change in the lives touched
◉ The ultimate goal of leadership is what?.
Answer: To create a sense of community
,◉ The Command-Control Structure hierarchy.
Answer: Top Management, Middle Management and Line Workers
◉ The Command-Control Structure Manager manages how?.
Answer: Through control and organization while the workers work
◉ The goal of The Command-Control Structure is what?.
Answer: To climb to the top position and focus on pleasing the boss not
the customers
◉ The Command-Control Structure is oriented around what?.
Answer: Rules
◉ The Networked, Team Based Structure manager job.
Answer: Directing the workflow, not controlling it
◉ The Networked, Team Based Structure is oriented around what?.
Answer: Results
◉ The Networked, Team Based Structure rewards what?.
Answer: Outcomes
◉ Did The Command-Control Structure work?.
,Answer: No
◉ The Networked, Team Based Structure pays people for.
Answer: Contributions regardless of position
◉ The Networked, Team Based Structure what percent of employees
play a role in customer satisfaction?.
Answer: 100%
◉ How is The Networked, Team Based Structure's work organized?.
Answer: What must be done to meet customers needs
◉ Does The Networked, Team Based Structure work?.
Answer: Yes, it fits in well with Powell's work
◉ Definition of Clinical Supervision.
Answer: A disciplined tutorial process wherein principles are
transformed to practical skills on four dimensions.
◉ Four Dimensions of Clinical Supervision.
Answer: Administrative, Evaluative, Supportive, and Clinical
◉ What do you believe counseling is all about?.
Answer: Supportingbsomeone in god-oriented change
, ◉ What is health?.
Answer: Manageable level of physical distress
◉ What is behavioral health?.
Answer: Manageable level of emotional or mental distress
◉ What is the goal of treatment?.
Answer: Supporting someone in achieving their goals and decreasing
distress
◉ In the definistion of Clinical Supervision, discipline means what?.
Answer: Set time and day, don't forget or cancel
◉ In the definistion of Clinical Supervision, tutorial means what?.
Answer: Go at their pace and take their needs into account
◉ In the definistion of Clinical Supervision, what does process mean?.
Answer: All about relationship
◉ In the definistion of Clinical Supervision, what does "principals are
transformed into practical skills" mean?.
Answer: Transform theory into skills, understand the theory behind
skills
QUESTIONS AND ANSWERS 2026
COMPLETE EXAM PREP WITH
VERIFIED SOLUTIONS
◉ Define Administration.
Answer: The day to day implementation of the organization's policies
and procedures
◉ Good supervision is what?.
Answer: A matter of caribg for staff
◉ According to Greenleaf 1977: a leader is what first?.
Answer: A servant
◉ The power to lead comes from what?.
Answer: Giving up personal need for power in order to serve the group
◉ Key leadership quality is what?.
Answer: The ability to bring about positive change in the lives touched
◉ The ultimate goal of leadership is what?.
Answer: To create a sense of community
,◉ The Command-Control Structure hierarchy.
Answer: Top Management, Middle Management and Line Workers
◉ The Command-Control Structure Manager manages how?.
Answer: Through control and organization while the workers work
◉ The goal of The Command-Control Structure is what?.
Answer: To climb to the top position and focus on pleasing the boss not
the customers
◉ The Command-Control Structure is oriented around what?.
Answer: Rules
◉ The Networked, Team Based Structure manager job.
Answer: Directing the workflow, not controlling it
◉ The Networked, Team Based Structure is oriented around what?.
Answer: Results
◉ The Networked, Team Based Structure rewards what?.
Answer: Outcomes
◉ Did The Command-Control Structure work?.
,Answer: No
◉ The Networked, Team Based Structure pays people for.
Answer: Contributions regardless of position
◉ The Networked, Team Based Structure what percent of employees
play a role in customer satisfaction?.
Answer: 100%
◉ How is The Networked, Team Based Structure's work organized?.
Answer: What must be done to meet customers needs
◉ Does The Networked, Team Based Structure work?.
Answer: Yes, it fits in well with Powell's work
◉ Definition of Clinical Supervision.
Answer: A disciplined tutorial process wherein principles are
transformed to practical skills on four dimensions.
◉ Four Dimensions of Clinical Supervision.
Answer: Administrative, Evaluative, Supportive, and Clinical
◉ What do you believe counseling is all about?.
Answer: Supportingbsomeone in god-oriented change
, ◉ What is health?.
Answer: Manageable level of physical distress
◉ What is behavioral health?.
Answer: Manageable level of emotional or mental distress
◉ What is the goal of treatment?.
Answer: Supporting someone in achieving their goals and decreasing
distress
◉ In the definistion of Clinical Supervision, discipline means what?.
Answer: Set time and day, don't forget or cancel
◉ In the definistion of Clinical Supervision, tutorial means what?.
Answer: Go at their pace and take their needs into account
◉ In the definistion of Clinical Supervision, what does process mean?.
Answer: All about relationship
◉ In the definistion of Clinical Supervision, what does "principals are
transformed into practical skills" mean?.
Answer: Transform theory into skills, understand the theory behind
skills
