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Practice questions for this set
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1. Resolving complaints between: consumers and registrants, consumers and
TICO, registrants and TICO
2. Where complaints have not been resolved, providing information on other
options.
Choose an answer
1 June 25, 1997 2 Complaint Resolution
What is TICO required to submit to
3 4 End supplier
the Ministry?
Don't know?
Terms in this set (74)
, June 25, 1997 The ON government delegated the administration
of the Travel Industry Act to the Travel Industry
Council of Ontario.
TICO Travel Industry Council of Ontario
TIA Travel Industry Act
Travel Industry Compensation Fund Refunds (fully or in part) eligible consumers who
bought travel services from an Ontario-registered
travel agency but did not receive them because of
the bankruptcy or insolvency of a registrant or an
airline or cruise line end supplier.
End supplier A person that operates a travel service for which
they have owner-ship. Examples of end suppliers
include airlines, cruise lines, hotels and car rental
companies.
Do end suppliers need to be No, provided that they do not otherwise act as a
registered under the travel industry travel agent or travel wholesaler in Ontario.
act, 2002?
The Travel Industry Compensation Airlines and cruise lines
Fun does not cover the non-
provision of travel services by an end
supplier except for...
Who is TICO financed by? The registration fees of travel agencies and travel
wholesalers registered in Ontario. Those same
agencies and wholesalers also finance the Travel
Industry Compensation Fund.