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Terms in this set (24)
Ontario Travel Industry Act Sets down the rules under which travel retailers
and travel wholesalers must operate in Ontario
Ontario Regulation 26/05 Sets out the requirements for how the rules will be
enforced
Ministry of Consumer Services Provincial Government Body responsible for the
Travel Industry Act and Ontario Regulations 26/05
The Ministry delegated responsibility for
administering the TIA, 2002 to TICO, and holds
TICO accountable for correctly performing this
function
TICO Travel Industry Council of Ontario
A not-for-profit corporation that regulates and is
financed by the retail and wholesale travel
communities
Financed entirely from the registration fees of
travel agencies and travel wholesalers registered in
Ontario
TICO mission To promote a fair and informed marketplace where
consumers can be confident in their travel
purchases
, TICO Vision To be a progressive regulator advancing consumer
protection, ethical business practices and a trusted
market place where consumers are confident
purchasing travel from registered professionals
Registrant A travel agent or a travel wholesaler who is
registered as a travel agent, or a travel wholesaler,
or both under the Travel Industry Act, 2002
TICO Responsibilities Administer the Travel Industry Act, 2002 and,
Ensure that registrants follow the rules so that
consumers are protected and can be confident in
their travel purchases
TICO works with? Consumers, Travel Industry and Provincial
Government
End Supplier A person that operates a travel service for which
they have ownership. Includes airlines, cruise lines,
hotels and car rental agencies
Does not have to be registered under the TIA, 2002
The Compensation Fund does not cover non-
provision of travel services (except airlines and
cruise lines)
TICO Board of Directors (BoD) Made up of 15 members - 10 travel industry
representatives and 5 individuals appointed by the
Ministry to represent consumers, business and
government
TICO BoD Responsibilities Overseeing the general operation of TICO and for
the hiring the CEO